Supporting ICCO Knowledge and Learning Networks ComPart Review 29 May 2008

Outline What have we be doing? The flowers? Why? Where are we now? Concerns and questions?

What have we be doing?

The flowers?

Why?

Where are we now?

Concerns and questions?

What have we been doing?

Some Milestones October 06 – Brainstorm workshop March 07 – Learning Facilitator workshop April 07 – report on info sources and systems May 07 – Workshop on CDP and Programmatic approach May 07 - First ComPart wiki June 07 – KS approaches workshop July 07 – ICCO Directors ‘approve’ ComPart approach Conversations Sep 07 – Doc center review TRAINING Nov 07 – ComPart ‘Launch’ May 08 – Review meeting June 08 – ComPart ‘South’ workshop

October 06 – Brainstorm workshop

March 07 – Learning Facilitator workshop

April 07 – report on info sources and systems

May 07 – Workshop on CDP and Programmatic approach

May 07 - First ComPart wiki

June 07 – KS approaches workshop

July 07 – ICCO Directors ‘approve’ ComPart approach

Conversations

Sep 07 – Doc center review

TRAINING

Nov 07 – ComPart ‘Launch’

May 08 – Review meeting

June 08 – ComPart ‘South’ workshop

Scale 34 wikis [internal/external] 6 blogs 15 dgroups

34 wikis [internal/external]

6 blogs

15 dgroups

Training 30+ training sessions 1 team training [3 planned for June/July 2008] 1 directors’ awareness session 1 RPCs orientation session 150 trainees [ICCO/ICConsult/Edukans/Prisma/Oikos] 95 female; 55 male ICCO: D&V; DREO; TtB; HRM; ICT; Mission; ProCoDe; Quality; C&L; R&D; PME] Learning Facilitators; Programme Coordinators; Programme Officers; Programme Managers; Directors; Financial Officer; Programme Specialists; Consultants; Regional Process Coordinators; Secretaries

30+ training sessions

1 team training [3 planned for June/July 2008]

1 directors’ awareness session

1 RPCs orientation session

150 trainees [ICCO/ICConsult/Edukans/Prisma/Oikos]

95 female; 55 male

ICCO: D&V; DREO; TtB; HRM; ICT; Mission; ProCoDe; Quality; C&L; R&D; PME]

Learning Facilitators; Programme Coordinators; Programme Officers; Programme Managers; Directors; Financial Officer; Programme Specialists; Consultants; Regional Process Coordinators; Secretaries

Flower Power!

join video CONFERENCES and e-learning on the web BLOG lessons news ideas deposit share and find DOCUMENTS join and facilitate DISCUSSION online by email save track, share BOOKMARKS together SEARCH and navigate the development web list and find EVENTS on the calendar ComPart

What is a ComPart ‘flower’? ‘Web’ spaces to share information; find information to support reflection and learning to communicate; discuss to document experiences and ideas to add value to your work Collection of tools Open, collaborative, participatory

‘Web’ spaces

to share information; find information

to support reflection and learning

to communicate; discuss

to document experiences and ideas

to add value to your work

Collection of tools

Open, collaborative, participatory

Uses of the Flowers? Some ‘personal’ tools: To track information To share information Toolbar, iGoogle, search Some tools for the ‘group’ to share and communicate With each other With the rest of the alliance Wiki, dgroup, interwise, blog, social bookmarking Ultimately, a way for partners to share among themselves and with the alliance

Some ‘personal’ tools:

To track information

To share information

Toolbar, iGoogle, search

Some tools for the ‘group’ to share and communicate

With each other

With the rest of the alliance

Wiki, dgroup, interwise, blog, social bookmarking

Ultimately, a way for partners to share among themselves and with the alliance

Common features Open content Inter-connected content Content that ‘flows’ Standard ‘toolkit’ ‘ Pick and mix’ approach to the tools Low ‘drempel’ to create and use Content can be personalised / ‘teamised’ Reinforces other processes

Open content

Inter-connected content

Content that ‘flows’

Standard ‘toolkit’

‘ Pick and mix’ approach to the tools

Low ‘drempel’ to create and use

Content can be personalised / ‘teamised’

Reinforces other processes

Why are we doing all this?

Drivers Address some problems: Staff and partners full of knowledge; Lots of info Is it shared? Communicated? Available? Accessible? Put to use? Learned from? Grab some opportunities CDP and programmatic approach Aid effectiveness, need to work differently and better Web2 ‘open’ and accessible toolkit, also with south Out of necessity Our collective knowledge is our ultimate asset It needs to flow and travel, and be used

Address some problems:

Staff and partners full of knowledge; Lots of info

Is it shared? Communicated? Available? Accessible?

Put to use? Learned from?

Grab some opportunities

CDP and programmatic approach

Aid effectiveness, need to work differently and better

Web2 ‘open’ and accessible toolkit, also with south

Out of necessity

Our collective knowledge is our ultimate asset

It needs to flow and travel, and be used

Project Hypothesis As the Alliance focuses around several key roles - strategic financing, brokerage, capacity development, and public support delivered through a programmatic approach – a critical task is to ‘re-tool’ the staff to effectively document, communicate, and share knowledge and information across the Alliance and with partners. To improve practice; to enhance quality; to enable partnership; to enhance impact

As the Alliance focuses around several key roles - strategic financing, brokerage, capacity development, and public support delivered through a programmatic approach – a critical task is to ‘re-tool’ the staff to effectively document, communicate, and share knowledge and information across the Alliance and with partners.

To improve practice; to enhance quality; to enable partnership; to enhance impact

Project Components ComPart South: Enhance the strategic information, knowledge and communication capacities of alliance partners in the South – so they can operate more effectively in a networked environment, contribute on an equal basis to alliance supported programs and projects, and learn from and share their experiences more effectively. [2008-2010] ComPart North: The major intended result is that Alliance staff members will become more aware of ways they can use knowledge sharing approaches, tools, and applications to support and achieve their objectives and programmatic purposes. Many will also try out and test some knowledge sharing tools, learn new skills, and have begun to employ them in their daily work with colleagues and partners. [2007]

ComPart South: Enhance the strategic information, knowledge and communication capacities of alliance partners in the South – so they can operate more effectively in a networked environment, contribute on an equal basis to alliance supported programs and projects, and learn from and share their experiences more effectively. [2008-2010]

ComPart North: The major intended result is that Alliance staff members will become more aware of ways they can use knowledge sharing approaches, tools, and applications to support and achieve their objectives and programmatic purposes. Many will also try out and test some knowledge sharing tools, learn new skills, and have begun to employ them in their daily work with colleagues and partners. [2007]

The Approach Mobilize information and knowledge assets across the alliance; with partners There is much; it is scattered Encourage sharing and open exchange of information and knowledge Sharing is very dependent on personalities Enable easy ‘user generation’ and sharing of information Much that is collected is not really communicated Based around ‘user-generated’ content; encourages ‘remixing’ Implies behavioural changes; also new ‘toolkit’

Mobilize information and knowledge assets across the alliance; with partners

There is much; it is scattered

Encourage sharing and open exchange of information and knowledge

Sharing is very dependent on personalities

Enable easy ‘user generation’ and sharing of information

Much that is collected is not really communicated

Based around ‘user-generated’ content; encourages ‘remixing’

Implies behavioural changes; also new ‘toolkit’

Intended Results? Capitalise on the knowledge assets embedded in the ICCO alliance (staff) and partners Make it ‘easy’ for staff, especially ‘facilitating’ staff to capture, document, and share knowledge and information Make this information accessible to all staff; and external partners, in ways they can choose, and in ways they can remix Put substance into the brokerage and capacity development parts of the programmatic approach

Capitalise on the knowledge assets embedded in the ICCO alliance (staff) and partners

Make it ‘easy’ for staff, especially ‘facilitating’ staff to capture, document, and share knowledge and information

Make this information accessible to all staff; and external partners, in ways they can choose, and in ways they can remix

Put substance into the brokerage and capacity development parts of the programmatic approach

Partner Component build up north-south information exchange mechanisms and networks/communities on key themes of interest to the Alliance programs and the partner organizations. reinforce individual and collective capacities of groups and organizations working in these themes to network, disseminate and exchange information and share knowledge provide accessible multi-lingual information and analytical services on priority development themes and issues interact with ‘enabling’ organizations, mainly in the South, to explore their capacities and interests to be part of the network

build up north-south information exchange mechanisms and networks/communities on key themes of interest to the Alliance programs and the partner organizations.

reinforce individual and collective capacities of groups and organizations working in these themes to network, disseminate and exchange information and share knowledge

provide accessible multi-lingual information and analytical services on priority development themes and issues

interact with ‘enabling’ organizations, mainly in the South, to explore their capacities and interests to be part of the network

Alliance Component assist Learning Networks establish and deliver a ‘knowledge and learning support facility’ for the ICCO Alliance. prototype several knowledge sharing applications with interested individuals and teams to test and demonstrate how they might contribute to project and program goals of Alliance members communicate and report on knowledge sharing activities in the Alliance, raise awareness, share stories, generate food for thought, learning and action, making this work visible. set up and monitor a range of knowledge sharing ‘content’ products targeted to the thematic interests of Alliance members. Explore new ways to selectively disseminate and share information.

assist Learning Networks establish and deliver a ‘knowledge and learning support facility’ for the ICCO Alliance.

prototype several knowledge sharing applications with interested individuals and teams to test and demonstrate how they might contribute to project and program goals of Alliance members

communicate and report on knowledge sharing activities in the Alliance, raise awareness, share stories, generate food for thought, learning and action, making this work visible.

set up and monitor a range of knowledge sharing ‘content’ products targeted to the thematic interests of Alliance members. Explore new ways to selectively disseminate and share information.

Where are we Now? Main focus on Alliance Mainly ICCO? Focus around Compart ‘Flowers’ toolkit Mainly wikis? Training and awareness for Alliance staff Some enthusiastic champions?

Main focus on Alliance

Mainly ICCO?

Focus around Compart ‘Flowers’ toolkit

Mainly wikis?

Training and awareness for Alliance staff

Some enthusiastic champions?

Concerns, Questions? Too much focus on tools? How embedded in ‘business’ processes? Let a thousand flowers boom? Connect with rest of the alliance info/comm architectures? Engaging the south partners?

Too much focus on tools?

How embedded in ‘business’ processes?

Let a thousand flowers boom?

Connect with rest of the alliance info/comm architectures?

Engaging the south partners?