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New Media Communications
    in the Classroom
        Michael Netzley, PhD
  Singapore Management University



            (c) 2011 Michael Netzley, PhD
Three Issues in 2011
  Singapore                    Cloud Computing




Digital Literacy




                   Real Time
Singapore’s Online
   Environment
Spokes and Short Form
Evolving Content Consumption
   Long Form     Short Form
SG: Three-Year Longitudinal Study


                                  Stratified
                                  sample to
                     1634 Valid   ensure age-
                     Responses    representation


     Online Survey
     of Internet
     Behaviors
SG Netizens: On-line Behavior 2009
      wiki contribution
             Microblog
        On-line Ratings
         Personal Blog
        Upload Videos
   Leave Comment Blog
      Visit Friends' SNS
                My SNS
         Watch Videos

                           0     10      20       30      40    50   60    70   80   90   100

                                      30+              20-30         <20
                               (c) 2011, Michael Netzley, PhD
SG Netizens: On-line Behavior 2010
  Wiki Contribution
          Microblog
     On-line Ratings
      Personal Blog
     Upload Videos
Leave Comment Blog
   Visit Friends' SNS
             My SNS
      Watch Videos

                        0%     20%               40%           60%   80%   100%
                             30+       20-30         Under 20
                              (c) 2011, Michael Netzley, PhD
2010 Sg Microblogging




  308%
Increase(c) 2011, Michael Netzley, PhD
SG Netizens: On-line Behavior 2011
   Wiki Contribution


          Microblog


     On-line Ratings


      Personal Blog


     Upload Videos


Leave Comment Blog


  Visit Friends' SNS


            My SNS


      Watch Videos


                       0%   10%   20%     30%       40%      50%          60%   70%   80%   90%   100%

                                        30+     20-30    Under 20
                                         (c) 2011, Michael Netzley, PhD
Singapore




            (c) 2011, Michael Netzley, PhD
Real time
Internet
 Speed
Hudson
River
10:20am
“A lot of this [interaction] is about speed
and how fast customers can respond. And
just as powerful, how fast can a business
respond to the customers? It speeds the
pace at which a relationship deepens
between the business and customer.”
                  - Paul Greenberg, CRM expert
“The era of Web 2.0 is raising the bar
on our collective expectations for
information access, service levels and
customer experience.”

                - Mike Murphy, Information Management
Fortune 100 Websites


68%
        Companies experienced
        drop in traffic to
        corporate website



-23.02%
                 Average decline
                 from 2009
                 through 2010

                 Webtrends Report, March 17, 2011
People everywhere          They are
are communicating       communicating
around their similar   continuously with
     interests         mobile technology


                       The future is social
 Conversations are
                        business…and IBM
 rapidly migrating
                          values this as
 from websites to
                        eventually being a
  social networks
                       $100billion industry
What Does it Mean for Education?
                • Learning becomes
                woven into the fabric of
                everyday life

                • Here-and-now learning
                rather than scheduled
                study and exams

                • Active and continuous
                knowledge construction
                by learners—digital
                literacy
The Cloud
Cloud Computing
Physical Constraints:
     Classroom
Intellectual Reach
Limited to Resources
Diversity limited to
   Participants
Digital Media Across Asia Wiki
Completing the Project

                                Online
                              Networking


           Online Research

Teamwork

                             Artistic Flair
Student Sample #1
Student Sample #4
Lessons Learned About Social
     Media in Education

           Face is a multi-
           dimensional
           concern: + and -




Autonomy   AMP                Purpose

             Mastery
Recognition
Michael Netzley, PhD




                         communicateasia@gmail.com
       (c) 2011 Michael Netzley, PhD

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MoE Social Media Education talk

  • 1. New Media Communications in the Classroom Michael Netzley, PhD Singapore Management University (c) 2011 Michael Netzley, PhD
  • 2.
  • 3. Three Issues in 2011 Singapore Cloud Computing Digital Literacy Real Time
  • 4. Singapore’s Online Environment
  • 6. Evolving Content Consumption Long Form Short Form
  • 7. SG: Three-Year Longitudinal Study Stratified sample to 1634 Valid ensure age- Responses representation Online Survey of Internet Behaviors
  • 8. SG Netizens: On-line Behavior 2009 wiki contribution Microblog On-line Ratings Personal Blog Upload Videos Leave Comment Blog Visit Friends' SNS My SNS Watch Videos 0 10 20 30 40 50 60 70 80 90 100 30+ 20-30 <20 (c) 2011, Michael Netzley, PhD
  • 9. SG Netizens: On-line Behavior 2010 Wiki Contribution Microblog On-line Ratings Personal Blog Upload Videos Leave Comment Blog Visit Friends' SNS My SNS Watch Videos 0% 20% 40% 60% 80% 100% 30+ 20-30 Under 20 (c) 2011, Michael Netzley, PhD
  • 10. 2010 Sg Microblogging 308% Increase(c) 2011, Michael Netzley, PhD
  • 11. SG Netizens: On-line Behavior 2011 Wiki Contribution Microblog On-line Ratings Personal Blog Upload Videos Leave Comment Blog Visit Friends' SNS My SNS Watch Videos 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 30+ 20-30 Under 20 (c) 2011, Michael Netzley, PhD
  • 12. Singapore (c) 2011, Michael Netzley, PhD
  • 17. “A lot of this [interaction] is about speed and how fast customers can respond. And just as powerful, how fast can a business respond to the customers? It speeds the pace at which a relationship deepens between the business and customer.” - Paul Greenberg, CRM expert
  • 18. “The era of Web 2.0 is raising the bar on our collective expectations for information access, service levels and customer experience.” - Mike Murphy, Information Management
  • 19. Fortune 100 Websites 68% Companies experienced drop in traffic to corporate website -23.02% Average decline from 2009 through 2010 Webtrends Report, March 17, 2011
  • 20. People everywhere They are are communicating communicating around their similar continuously with interests mobile technology The future is social Conversations are business…and IBM rapidly migrating values this as from websites to eventually being a social networks $100billion industry
  • 21. What Does it Mean for Education? • Learning becomes woven into the fabric of everyday life • Here-and-now learning rather than scheduled study and exams • Active and continuous knowledge construction by learners—digital literacy
  • 26. Diversity limited to Participants
  • 27. Digital Media Across Asia Wiki
  • 28. Completing the Project Online Networking Online Research Teamwork Artistic Flair
  • 30.
  • 31.
  • 33. Lessons Learned About Social Media in Education Face is a multi- dimensional concern: + and - Autonomy AMP Purpose Mastery
  • 35. Michael Netzley, PhD communicateasia@gmail.com (c) 2011 Michael Netzley, PhD