Communote Enterprise Microblogging introduced at MBC09

Communote - Enterprise Microblogging Introducing Communote. Dirk Röhrborn, Martin Böhringer Communardo Software GmbH #MBC09, 24.01.2009

Do you know him ? This is Jens, our systems engineer. His knowledge is crucial for our operations ! © Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de Seite 2

What was he doing ? Just writing New Version down what he of VPN-Client changed in our to installed ! IT systems. This is good, but… © Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de Seite 3

Do you know her ? This is Claudia, one of our team leaders. © Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de Seite 4

What was she doing? Writing a note to all of the team. Writing an IM to her boss Most of her job is communications… © Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de Seite 5

Do you know him ? This is Andreas, Where was another team that new Wiki? leader. VPN not working ?? He was browsing his email for important information … © Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de Seite 6

Do you know him ? Do you know Oops, that‘s me. their budget ? …no… …trying to find out important details for an offering… © Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de Seite 7

What do they have in common ?  Important  User generated  To be communicated  Micro-content  To be remembered  Sometimes 140+ characters © Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de Seite 8

There must be a better way… Image source: http://www.flickr.com/photos/thetruthabout/2726232992/ © Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de Seite 9

Example No. 1 – Sales • Tracking sales activities • Collect data for contract definition • Transfer sales records easily to project team © Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de Seite 11

Example 2 – IT change log • System admins are documenting all changes to a blog • Results beeing documented • All changes can be tracked © Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de Seite 12

Example 3 – Project Microblog • Status messages form team members • Track customer communications • Ideas, problems, solutions • argumentation © Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de Seite 13

Quick wins Quick adoption Non IT usage grows main communications tool Learnings from mobile Reduced access 4 months e-mail load Increased awareness Self-organisation tagging rules portal integration

Learnings from 4 months usage • Quick adoption was through word of mouth • Communote now main communications tool in projects • Reduced e-mail load, docs & wikis used less but specific • Increased awareness within and between teams • Usage of non IT-people is lower but growing steadily • Many positive side-effects / quick wins • Teams start to self organize content – tagging rules • Increasing need for portal integration and mobile access © Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de Seite 15

Communote essentials Coming soon. LDAP E-Mail XMPP / IM JSON API Mobile client Browser Improved Portal Widgets Features integration RSS Released. Planned. © Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de Seite 16

Communote Business Model Free Premium Enterprise • Blogs: ∞ • Blogs: ∞ • Blogs: unlimited • Posts: ∞ • Posts: ∞ • Posts: unlimited • • • Files: tbd. Files: tbd. Files: tbd. • • • Share: Yes Share: Yes Share: Yes • • • Use shared blogs: Use shared blogs: Use shared blogs: No Yes Yes • Enterprise features • Price: 0,00 € • Price: 5 € / user / • Licensing option • Users: 5+ month • 3 months trial • Price: 3-5 € / user / month • 3 months trial © Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de Seite 17

Communote Roadmap 2009 03/09 12/08 Software Beta Public Beta 01/09 Ca. 07/09 Commercial Enterprise Offering Beta © Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de Seite 18

Martin Böhringer Dirk Röhrborn twitter.com/boehr twitter.com/DirkRoehrborn martin@communote.com dirk.roehrborn@communardo.de thingthatthinks.com humannetworkcompetence.de

Communote Enterprise Microblogging introduced at MBC09

by Communardo Software GmbH on Jan 23, 2009

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