Communote - Enterprise Microblogging
Introducing Communote.
Dirk Röhrborn, Martin Böhringer
Communardo Software GmbH
#MBC09, 24.01.2009

Do you know him ?
This is Jens, our
systems engineer.
His knowledge is
crucial for our
operations !
© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de
Seite 2

What was he doing ?
Just writing
New Version
down what he
of VPN-Client
changed in our
to installed !
IT systems.
This is good,
but…
© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de
Seite 3

Do you know her ?
This is
Claudia, one
of our team
leaders.
© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de
Seite 4

What was she doing?
Writing a note
to all of the
team.
Writing an IM
to her boss
Most of her job
is communi-
cations…
© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de
Seite 5

Do you know him ?
This is Andreas,
Where was
another team
that new
Wiki?
leader.
VPN not
working
??
He was
browsing his
email for
important
information …
© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de
Seite 6

Do you know him ?
Do you know
Oops, that‘s me.
their budget ?
…no…
…trying to find
out important
details for an
offering…
© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de
Seite 7

What do they have in common ?
 Important  User generated
 To be communicated  Micro-content
 To be remembered  Sometimes 140+
characters
© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de
Seite 8

There must be a better way…
Image source: http://www.flickr.com/photos/thetruthabout/2726232992/
© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de
Seite 9

© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de
Seite 10

Example No. 1 – Sales
• Tracking sales
activities
• Collect data for
contract definition
• Transfer sales
records easily to
project team
© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de
Seite 11

Example 2 – IT change log
• System admins
are documenting
all changes to a
blog
• Results beeing
documented
• All changes can be
tracked
© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de
Seite 12

Example 3 – Project Microblog
• Status messages
form team
members
• Track customer
communications
• Ideas, problems,
solutions
• argumentation
© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de
Seite 13

Quick wins
Quick adoption
Non IT usage grows
main communications tool
Learnings from
mobile
Reduced
access 4 months
e-mail load
Increased awareness
Self-organisation
tagging rules
portal integration

Learnings from 4 months usage
• Quick adoption was through word of mouth
• Communote now main communications tool in projects
• Reduced e-mail load, docs & wikis used less but specific
• Increased awareness within and between teams
• Usage of non IT-people is lower but growing steadily
• Many positive side-effects / quick wins
• Teams start to self organize content – tagging rules
• Increasing need for portal integration and mobile access
© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de
Seite 15

Communote essentials
Coming
soon.
LDAP
E-Mail
XMPP / IM JSON API
Mobile client
Browser
Improved Portal Widgets
Features integration
RSS
Released. Planned.
© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de
Seite 16

Communote Business Model
Free Premium Enterprise
• Blogs: ∞ • Blogs: ∞ • Blogs: unlimited
• Posts: ∞ • Posts: ∞ • Posts: unlimited
• • •
Files: tbd. Files: tbd. Files: tbd.
• • •
Share: Yes Share: Yes Share: Yes
• • •
Use shared blogs: Use shared blogs: Use shared blogs:
No Yes Yes
• Enterprise features
• Price: 0,00 € • Price: 5 € / user / • Licensing option
• Users: 5+
month
• 3 months trial
• Price: 3-5 € / user /
month
• 3 months trial
© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de
Seite 17

Communote Roadmap 2009
03/09
12/08 Software
Beta
Public Beta
01/09 Ca. 07/09
Commercial
Enterprise
Offering
Beta
© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de
Seite 18

Martin Böhringer
Dirk Röhrborn
twitter.com/boehr
twitter.com/DirkRoehrborn
martin@communote.com
dirk.roehrborn@communardo.de
thingthatthinks.com
humannetworkcompetence.de