Wolfgang Gottesheim
wolfgang.gottesheim@compuware.com - @gottesheim
Technology Strategist, Compuware APM

1
COMPUWARE?

2
COMPUWARE APPLICATION PERFORMANCE
MANAGEMENT

Rich Client
LAN / WAN

ESB

Synthetic Client

Internet
Browser Client

Mobil...
COMPUWARE APM COMMUNITY

• Internes Collaboration-Portal für R&D/Sales/PM/Support

• Self-Service Portal für Compuware APM...
WAS INTERESSIERT UNS?
• Tracking der Akzeptanz und Verwendung ( Reporting für
Management)
• Performance Management
• User...
REPORTING

6
TRACKING: DASHBOARD FÜR SCHNELLEN ÜBERBLICK

7
TRACKING: AKTIVITÄT IN DEN FOREN

8
APPLICATION
PERFORMANCE
MANAGEMENT

9
APPLICATION PERFORMANCE MANAGEMENT
• Definition von “Key Transactions”
– zB “Login”, “Access to homepages of spaces X, Y, ...
APPLICATION PERFORMANCE OVERVIEW
Last

Fehlerrate

Details für Key Transactions
11

Antwortzeit

Infrastruktur

User Exper...
…VERKNÜPFT MIT METRIKEN FÜR PROZESS

12
…UND HOST

13
USER EXPERIENCE MANAGEMENT

14
USER EXPERIENCE MANAGEMENT

15
USER EXPERIENCE MANAGEMENT

Caching wieder aktiviert

16
SYNTHETISCHES MONITORING ALS ERGÄNZUNG
• Überwachung der weltweiten Erreichbarkeit

17
TROUBLESHOOTING

18
TROUBLESHOOTING: ENDKUNDEN-PROBLEME

19
TROUBLESHOOTING: SERVERSEITIGE PROBLEME

20
TROUBLESHOOTING: SERVERSEITIGE PROBLEME
• DB Connection Pool ausgelastet

21
TROUBLESHOOTING: SERVERSEITIGE PROBLEME
• Alle Threads warten auf DB Connections  Worker Threads gehen aus  

22
THANK YOU!
Read our Blog

Follow us on Twitter

http://apmblog.compuware.com

https://twitter.com/CompuwareAPM

Cloud-base...
Simply Smarter

24

© 2011 Compuware Corporation — All Rights Reserved
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CCD 2013: Performancemanagement für Confluence

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Veranstaltung "Confluence & JIRA Community Day 2013" in Frankfurt/M. am 21. November 2013.
Eine Präsentation zum Thema "Performancemanagement mit Confluence" von Wolfgang Gottesheim, Technical Product Specialist bei Compuware.

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  • AbstractHow do companies developing business-critical Java enterprise Web applications increase releases from 40 to 300 per year and still remain confident about a spike of 1,800 percent in traffic during key events such as Super Bowl Sunday or Cyber Monday? It takes a fundamental change in culture. Although DevOps is often seen as a mechanism for taming the chaos, adopting an agile methodology across all teams is only the first step. This session explores best practices for continuous delivery with higher quality for improving collaboration between teams by consolidating tools and for reducing overhead to fix issues. It shows how to build a performance-focused culture with tools such as Hudson, Jenkins, Chef, Puppet, Selenium, and Compuware APM/dynaTrace
  • CCD 2013: Performancemanagement für Confluence

    1. 1. Wolfgang Gottesheim wolfgang.gottesheim@compuware.com - @gottesheim Technology Strategist, Compuware APM 1
    2. 2. COMPUWARE? 2
    3. 3. COMPUWARE APPLICATION PERFORMANCE MANAGEMENT Rich Client LAN / WAN ESB Synthetic Client Internet Browser Client Mobile Client SyM / APMaaS / dynaTrace 3 Agent dynaTrace COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE DataCenter RUM
    4. 4. COMPUWARE APM COMMUNITY • Internes Collaboration-Portal für R&D/Sales/PM/Support • Self-Service Portal für Compuware APM-Kunden – >70.000 Accounts – 100 Spaces, >220.000 Content Entities – ~5000 Besucher pro Tag, weltweit verteilt – Haupttraffic: Foren - Adaptavist Forum Plugin 11 für Kunden, 6 interne 4
    5. 5. WAS INTERESSIERT UNS? • Tracking der Akzeptanz und Verwendung ( Reporting für Management) • Performance Management • User Experience Management • Troubleshooting 5
    6. 6. REPORTING 6
    7. 7. TRACKING: DASHBOARD FÜR SCHNELLEN ÜBERBLICK 7
    8. 8. TRACKING: AKTIVITÄT IN DEN FOREN 8
    9. 9. APPLICATION PERFORMANCE MANAGEMENT 9
    10. 10. APPLICATION PERFORMANCE MANAGEMENT • Definition von “Key Transactions” – zB “Login”, “Access to homepages of spaces X, Y, Z” – automatische Überwachung von Fehlerrate und Antwortzeit für diese Transaktionen + automatische Alarmierung • Integrierte Sicht auf Applikations- und Infrastrukturstatus 10
    11. 11. APPLICATION PERFORMANCE OVERVIEW Last Fehlerrate Details für Key Transactions 11 Antwortzeit Infrastruktur User Experience
    12. 12. …VERKNÜPFT MIT METRIKEN FÜR PROZESS 12
    13. 13. …UND HOST 13
    14. 14. USER EXPERIENCE MANAGEMENT 14
    15. 15. USER EXPERIENCE MANAGEMENT 15
    16. 16. USER EXPERIENCE MANAGEMENT Caching wieder aktiviert 16
    17. 17. SYNTHETISCHES MONITORING ALS ERGÄNZUNG • Überwachung der weltweiten Erreichbarkeit 17
    18. 18. TROUBLESHOOTING 18
    19. 19. TROUBLESHOOTING: ENDKUNDEN-PROBLEME 19
    20. 20. TROUBLESHOOTING: SERVERSEITIGE PROBLEME 20
    21. 21. TROUBLESHOOTING: SERVERSEITIGE PROBLEME • DB Connection Pool ausgelastet 21
    22. 22. TROUBLESHOOTING: SERVERSEITIGE PROBLEME • Alle Threads warten auf DB Connections  Worker Threads gehen aus   22
    23. 23. THANK YOU! Read our Blog Follow us on Twitter http://apmblog.compuware.com https://twitter.com/CompuwareAPM Cloud-based APMaaS Solution NEW: Free 15 day Trial! wolfgang.gottesheim@compuware.com WWW.COMPUWAREAPM.COM 23
    24. 24. Simply Smarter 24 © 2011 Compuware Corporation — All Rights Reserved

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