Sample Social Performance Index™ (SPI) Metrics Scorecard Master Scorecard shows SPI index scores, global sentiment, aggregated community performance trending, business and engagement results SPI Trends, Scores and Highlights by market Data points from both sponsored communities and social media channels
Sample Cloud Cover™ Share of Voice Sentiment Activity and Verbatims Topics being discussed, the companies and people in the spotlight, and the key conversations happening.
The output from this report provides insights for such things as:
Web site content taxonomy
Conversation engagement strategy
Thought leadership approach
Innovation and customer experience refinement
Identification and recruitment of customer fan base