JIRA Service Desk
FROM THE FRONT LINES

RYAN HASTIE
AARON JONES

•

•

SERVICE DESK TEAM LEAD

•

ATLASSIAN

MANAGER, ENGI...
Ryan Hastie
SERVICE DESK TEAM LEAD • ATLASSIAN
@ORINIONTALIAN

•
Ryan Hastie
SERVICE DESK TEAM LEAD • ATLASSIAN
@ORINIONTALIAN

•
Ryan Hastie
SERVICE DESK TEAM LEAD • ATLASSIAN
@ORINIONTALIAN

•
Ryan Hastie
SERVICE DESK TEAM LEAD • ATLASSIAN
@ORINIONTALIAN

•
Aaron Jones
MANAGER, ENGINEERING SYSTEMS & TOOLS
GOOD TECHNOLOGY

•

@I_B_AJ
Our vision is to

• Support the Business
• Provide a reliable infrastructure
• Make our customer’s lives easier
• Be trans...
Aaron Jones
MANAGER, ENGINEERING SYSTEMS & TOOLS
GOOD TECHNOLOGY

•

@I_B_AJ
Aaron Jones
MANAGER, ENGINEERING SYSTEMS & TOOLS
GOOD TECHNOLOGY

•

@I_B_AJ
Aaron Jones
MANAGER, ENGINEERING SYSTEMS & TOOLS
GOOD TECHNOLOGY

•

@I_B_AJ
Our vision is to
Support the Business
Provide a reliable infrastructure
Make our customer’s lives easier
Be transparent
AA...
JIRA Service Desk
FROM THE FRONT LINES

RYAN HASTIE
AARON JONES

•

•

SERVICE DESK TEAM LEAD

•

ATLASSIAN

MANAGER, ENGI...
Questions?
Thank you!
Rate this Talk
From the Trenches with the Newest Atlassian Product
Text code below to 22333
or visit http://bit.ly/14T3J5O...
From the Trenches with the Newest Atlassian Product
From the Trenches with the Newest Atlassian Product
From the Trenches with the Newest Atlassian Product
From the Trenches with the Newest Atlassian Product
From the Trenches with the Newest Atlassian Product
From the Trenches with the Newest Atlassian Product
From the Trenches with the Newest Atlassian Product
From the Trenches with the Newest Atlassian Product
From the Trenches with the Newest Atlassian Product
From the Trenches with the Newest Atlassian Product
From the Trenches with the Newest Atlassian Product
From the Trenches with the Newest Atlassian Product
From the Trenches with the Newest Atlassian Product
From the Trenches with the Newest Atlassian Product
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From the Trenches with the Newest Atlassian Product

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From the Trenches with the Newest Atlassian Product

  1. 1. JIRA Service Desk FROM THE FRONT LINES RYAN HASTIE AARON JONES • • SERVICE DESK TEAM LEAD • ATLASSIAN MANAGER, ENGINEERING SYSTEMS & TOOLS @I_B_AJ • • @ORINIONTALIAN GOOD TECHNOLOGY •
  2. 2. Ryan Hastie SERVICE DESK TEAM LEAD • ATLASSIAN @ORINIONTALIAN •
  3. 3. Ryan Hastie SERVICE DESK TEAM LEAD • ATLASSIAN @ORINIONTALIAN •
  4. 4. Ryan Hastie SERVICE DESK TEAM LEAD • ATLASSIAN @ORINIONTALIAN •
  5. 5. Ryan Hastie SERVICE DESK TEAM LEAD • ATLASSIAN @ORINIONTALIAN •
  6. 6. Aaron Jones MANAGER, ENGINEERING SYSTEMS & TOOLS GOOD TECHNOLOGY • @I_B_AJ
  7. 7. Our vision is to • Support the Business • Provide a reliable infrastructure • Make our customer’s lives easier • Be transparent AARON JONES, MANAGER ENGINEERING SYSTEMS AND TOOLS
  8. 8. Aaron Jones MANAGER, ENGINEERING SYSTEMS & TOOLS GOOD TECHNOLOGY • @I_B_AJ
  9. 9. Aaron Jones MANAGER, ENGINEERING SYSTEMS & TOOLS GOOD TECHNOLOGY • @I_B_AJ
  10. 10. Aaron Jones MANAGER, ENGINEERING SYSTEMS & TOOLS GOOD TECHNOLOGY • @I_B_AJ
  11. 11. Our vision is to Support the Business Provide a reliable infrastructure Make our customer’s lives easier Be transparent AARON JONES, MANAGER ENGINEERING SYSTEMS AND TOOLS
  12. 12. JIRA Service Desk FROM THE FRONT LINES RYAN HASTIE AARON JONES • • SERVICE DESK TEAM LEAD • ATLASSIAN MANAGER, ENGINEERING SYSTEMS & TOOLS @I_B_AJ • • @ORINIONTALIAN GOOD TECHNOLOGY •
  13. 13. Questions?
  14. 14. Thank you!
  15. 15. Rate this Talk From the Trenches with the Newest Atlassian Product Text code below to 22333 or visit http://bit.ly/14T3J5O MEH = 3J NO T BA D = 3K P R ET T Y GO O D = 3L A WES O ME = 3M To join this session, send text 136888 to
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