ProCollector

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Short presentation of ProCollector product

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ProCollector

  1. 1. SMART BUSINESS COMMUNICATION Transforming business environment into performance excellence
  2. 2. About Us <ul><li>Powered by regional partners </li></ul><ul><li>Established hub in Vienna for CEEC </li></ul><ul><li>Served more then 100 regional businesses </li></ul><ul><li>Trained over 5000 officers </li></ul><ul><li>Consulted over 20 companies </li></ul><ul><li>Experienced in regional legal, economic and operational environment </li></ul>
  3. 3. Regional References Establishing BCOM references by:
  4. 4. Pro Collect Pack <ul><li>Consulting </li></ul><ul><li>Training </li></ul><ul><li>Application </li></ul>
  5. 5. Collection System <ul><li>Revision of collection system according to: </li></ul><ul><ul><li>Best Practice Standards </li></ul></ul><ul><ul><li>Points of Improvements </li></ul></ul><ul><li>How? </li></ul><ul><ul><li>Objectively </li></ul></ul><ul><ul><li>By external specialized auditors </li></ul></ul>
  6. 6. Collection System <ul><li>Results: </li></ul><ul><ul><li>IMPROVEMENT REPORT to management </li></ul></ul><ul><ul><li>Approvement by management </li></ul></ul><ul><ul><li>Agreement on system actions for improvement </li></ul></ul><ul><li>Duration: </li></ul><ul><ul><li>Up to 10 days with reports </li></ul></ul><ul><li>Number of people involved: </li></ul><ul><ul><li>2 auditors by - BCOM </li></ul></ul><ul><ul><li>4 internal process related staff - CLIENT </li></ul></ul>
  7. 7. People <ul><li>SOFT SKILLS: </li></ul><ul><li>Communication </li></ul><ul><li>Negotiation </li></ul><ul><li>Persuasion </li></ul><ul><li>Persistence </li></ul><ul><li>Closure of Agreement </li></ul><ul><li>Influencing skills </li></ul><ul><li>Etc. </li></ul><ul><li>TECHNICAL SKILLS: </li></ul><ul><li>Collecting receivables steps </li></ul><ul><li>Collecting gaps </li></ul><ul><li>Causes of receivables </li></ul><ul><li>Insisting on timing </li></ul><ul><li>Consequences </li></ul><ul><li>communication </li></ul><ul><li>Etc. </li></ul>TRAINING OF OPERATIONAL STAFF AND (optional) MANAGERS NEW PROCESS
  8. 8. Control Assigning strategy Defining risk level of debt Defining risk level of client Sending reminders and reports to managers Sending automatic reports to clients Making daily plan to officers + reminders Keeping all data and strategies registered for future operations
  9. 9. Control <ul><li>3 key processes: </li></ul><ul><li>Collection of existing data for processing </li></ul><ul><li>Automated execution of predefined actions </li></ul><ul><li>Generating reports, action and check lists </li></ul>
  10. 10. Control Even when client has several products in different divisions they are unified All payments and invoices are related
  11. 11. Control Late actions are reported to managers Possible to see performance of officers and measure productivity Possible to check if activity was done or not By sending automatic reports to clients possible to prevent fraud Fastens up payment actions late due to forgetting or bad administration
  12. 12. Control
  13. 13. Control
  14. 14. Control <ul><li>Included are: </li></ul><ul><li>First minute pressure actions </li></ul><ul><li>Special write off strategies </li></ul><ul><li>Last minutes pressure actions </li></ul><ul><li>Kind warnings with consequence reminder </li></ul><ul><li>Etc. </li></ul>
  15. 15. Results Revenues – Profits – Cash Flow Collecting debt instantly improves revenues and therefore cash-flow Decreasing write offs Decreasing COSTS! Increasing profits. Up to millions of EUR. Collecting debt instantly improves revenues and therefore cash-flow
  16. 16. Timeline Collection system improvement: 10 days People training: 10 days Control installation: 20 days Runs in parallel TOTAL OF 1 MONTH* * Testing and optimization not included
  17. 17. Options
  18. 18. Options

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