Accreditation: The UK Standard for Museums & Galleries - The New Approach

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Isabel Wilson is the project manager for the development of Accreditation. Isabel outlined the process and purpose of the development, the aims and philosophical underpinning, the new emphasis of the …

Isabel Wilson is the project manager for the development of Accreditation. Isabel outlined the process and purpose of the development, the aims and philosophical underpinning, the new emphasis of the standard and the place of collections management within it. Robert Taylor is an Accreditation Committee member. He expanded on the necessary evolution and reassured delegates, giving the panel's perspective about what is expected from museums of varying shapes, scopes and sizes. Samuel Rowlands, Accreditation Manager, explained how Accreditation will work practically to help museums develop and outlined the timetable as Accreditation transfers to Arts Council England management.

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  • 1. Accreditation: The UK standard for museums & galleries the new approach Isabel Wilson Project Manager: Quality & Standards, MLA …………………………… Tuesday, June 7, 2011 ……………………………………………………………………………………………………… ........ Accreditation Development Project Isabel Wilson
  • 2. Accreditation 2011: Do we need it? …………………………………… . Tuesday, June 7, 2011 ………………………………………………………………………………………………………… ........ Accreditation Development Project Isabel Wilson 0
    • 22 years supporting UK museums to raise standards
    • High levels of voluntary participation & new interest
    • Evidence that externally validated standard is highly valued across sector
    • Distinct from the range of improvement frameworks and national standards
    • The Museum Standard is about the inter-relationship between people and collections
    • Recognition from external stakeholders
    • Accreditation brings the museum community together
    • Yes – the foundation for museum development
  • 3. Challenges for the next few years 0
    • Reduction in public funding
    • Increased competition for visits
    • Possibilities of technology
    • Retaining staff
    • Reviewing building footprints
    • Environmental pressures
    …………………………………… . Tuesday, June 7, 2011 ………………………………………………………………………………………………………… ........ Accreditation Development Project Isabel Wilson
  • 4. 0 …………………………………… . Tuesday, June 7, 2011 ………………………………………………………………………………………………………… ........ Accreditation Development Project Isabel Wilson Challenges for the next few years
    • Diversifying income for longer term sustainability
    • Rethinking what museums are for
    • Serving communities, building relevance
    • Balancing demands of collections management
    • Developing new business models
    • Greater reliance on volunteers
    • Keeping up with user expectations
  • 5. What were the aims in developing it? 0 …………………………………… . Tuesday, June 7, 2011 ………………………………………………………………………………………………………… ........ Accreditation Development Project Isabel Wilson
    • To evolve it so it addresses current and future issues
    • To embrace consumer view
    • To make it more centrally useful to museums
    • To streamline the process for participants
    • To consult widely to ensure standard is appropriate
    • To support strategic advocacy for museums
    • To strengthen it as a benchmark; a badged award and as an improvement tool.
  • 6. 0 …………………………………… . Tuesday, June 7, 2011 ………………………………………………………………………………………………………… ........ Accreditation Development Project Isabel Wilson Accreditation 2011 - new emphasis and approach
    • Focus on organisational sustainability
    • (only ‘fit’ museums will survive – and not all of them!)
    • Responsive to communities with service delivery and development influenced by feedback
    • Interest in ‘how’ doing things not just ‘what’ doing
    • Less of a strait jacket
    • Less of a discrete exercise
    • Existing participants don’t apply from scratch
    • Accreditation as a prompt and a framework to help museums address resilience and relevance
  • 7. The evolution of the Standard …………………………………… . Tuesday, June 7, 2011 ………………………………………………………………………………………………………… ........ Accreditation Development Project Robert Taylor 0 Robert Taylor Accreditation Committee Member
  • 8. The new standard 0
    • 1988 Registration
    • 1995 Registration Phase Two
    • 2004 Accreditation Standard
    • 2011 Further developed Accreditation Standard
    …………………………………… . Tuesday, June 7, 2011 ………………………………………………………………………………………………………… ........ Accreditation Development Project Robert Taylor
  • 9. Changes to the standard 0 …………………………………… . Tuesday, June 7, 2011 ………………………………………………………………………………………………………… ........ Accreditation Development Project Robert Taylor
    • Accreditation 2004
    • Governance and museums management
    • User services
    • Visitor facilities
    • Collections management
  • 10. Accreditation 2011
    • Organisational health :
    • Accredited museum as responsible, responsive and resilient.
    • Collections :
    • Accredited museums effectively manage and make collections available for everyone.
    • Users and their experiences :
    • Accredited museums are welcoming and accessible and have a planned approach to identifying and providing a good quality service for a broad range of users, bringing people and collections together.
    …………………………………… . Tuesday, June 7, 2011 ………………………………………………………………………………………………………… ........ Accreditation Development Project Robert Taylor
  • 11. 0 …………………………………… . Tuesday, June 7, 2011 ………………………………………………………………………………………………………… ........ Accreditation Development Project Robert Taylor Benefits of change
    • Helps organisations focus on planning and key activities
    • Helps governing bodies focus on what is important
    • Reflects improvements in collections management practice
    • Ensures the user experience is given a high priority
  • 12. Organisational health …………………………………… . Tuesday, June 7, 2011 ………………………………………………………………………………………………………… ........ Accreditation Development Project Robert Taylor 0
    • Appropriate management arrangements
    • Effective forward planning, which includes:
      • A review of the previous plan
      • Analysis of the environment to understand the risks
      • Key aims
      • An action plan to achieve objectives
      • A resource plan
  • 13. The Committee’s role 0
    • Provide advocacy for the scheme
    • Provide external validation of the scheme
    • Ensure standards are maintained
    • Provide expertise to assess what is an appropriate standard for each museum
    …………………………………… . Tuesday, June 7, 2011 ………………………………………………………………………………………………………… ........ Accreditation Development Project Robert Taylor
  • 14. Scalability 0 …………………………………… . Tuesday, June 7, 2011 ………………………………………………………………………………………………………… ........ Accreditation Development Project Robert Taylor
    • Accreditation has always been an inclusive standard
    • The new Standard will continue this
    • The Committee ensures that the requirements are interpreted appropriately
    • Transparency around assessment criteria
  • 15. 0 …………………………………… . Tuesday, June 7, 2011 ………………………………………………………………………………………………………… ........ Accreditation Development Project Robert Taylor Current challenges
    • Reductions in resources
    • Reductions in museums’ staff
    • Reductions in opening hours
    • Closure/consolidation/ relocation of collections
    • Financially motivated disposal
  • 16. Benefits to museums …………………………………… . Tuesday, June 7, 2011 ………………………………………………………………………………………………………… ........ Accreditation Development Project Robert Taylor 0
    • Public recognition
    • Confidence for potential donors
    • Staff morale and motivation
    • Importance of core curatorial services
    • Eligibility for grant aid
  • 17. Accreditation 2011 What does this mean for my organisation? 0 Samuel Rowlands Accreditation Manager, MLA …………………………………… . Tuesday, June 7, 2011 ………………………………………………………………………………………………………… ........ Accreditation Development Project Samuel Rowlands
  • 18. Accreditation 2011 How can this help my museum? 0 …………………………………… . Tuesday, June 7, 2011 ………………………………………………………………………………………………………… ........ Accreditation Development Project Samuel Rowlands
    • Provide external support and advice for developing key policies and plans
    • Provides a flexible framework to use as needed by your museum
    • Provides effective and timely prompts to ensure all key management policies and plans are up-to-date and relevant
    • Provides access to funding
    • Offers recommendations for improvements linked to the standard by looking holistically at your museum
    • Encourages regular reviews of your whole organisation
  • 19. 0 …………………………………… . Tuesday, June 7, 2011 ………………………………………………………………………………………………………… ........ Accreditation Development Project Samuel Rowlands Accreditation 2011 Key points
    • Accreditation is a UK scheme
    • (including the Isle of Man, Jersey and Guernsey)
    • Decisions are made by an independent expert panel
    • A badged award understood by external stakeholders
    • Mark of a decent museum
    • Retains shortcuts: IiP, VAQAS & Visit Scotland
    • Scalable standard for all eligible museums
    • Existing policies and plans remain compliant and can be developed longer term by agreed review date
    • Participants will also be able to request an early return review for specific local or political reasons or to combine return reporting for a service with multiple sites
  • 20. Accreditation 2011 Roll out 0 …………………………………… . Tuesday, June 7, 2011 ………………………………………………………………………………………………………… ........ Accreditation Development Project Samuel Rowlands
    • Scheme management will transfer from MLA to Arts Council England on 1st October 2011
    • Accreditation (v2011) will be launched during October 2011
    • New applicants will be welcomed from 1 st November 2011
    • The 2011 Standard will be implemented through Biennial Returns, not new applications (for existing participants)
    • Existing participants will be timetabled in phases dependent on when they were last fully assessed
    • A full rollout plan will be published
  • 21. Accreditation 2011 What documents will be available? 0
    • The Accreditation Standard (v2011)
    • Assessment Guidance
    • Published case studies and toolkits
    • Model documents and templates
    • Support from www.collectionslink.org.uk
    …………………………………… . Tuesday, June 7, 2011 ………………………………………………………………………………………………………… ........ Accreditation Development Project Samuel Rowlands
  • 22. What do you think? …………………………………… . Tuesday, 7 June, 2011 ………………………………………………………………………………………………………… ........ Accreditation Development Project 0