Eternal Cities?
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Eternal Cities?

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What are the issues facing communities "being online now"? Sustainability of effort; ...

What are the issues facing communities "being online now"? Sustainability of effort;
continuity of community interest in and investment in online presence; collection
access, use and reuse; attention to past, present and future issues associated with
culture change; old, new and unforeseen audiences; evolving professional practices;
and shifting expectations by all participants. If these issues are all fluid then the crucial factors that need to be allied to "being
online" are exploring, generating, sharing and communicating value as a means of
moving to "living online". How well in a context of such flux does the collecting
sector investigate and articulate the value of being online to its diverse stakeholders,
i.e., the funders, the traditional onsite visitors, the unwitting and geo-spatially out-of- context web surfers, the peers in the collecting sector comprising GLAMs et al, avid e-researchers desperate for digital content to analyse, new media artists wanting to recode, hijack, mash, subvert, squash or fiddle with digital content, kids (of all ages)
wanting to "play with stuff", and the director, etc? If the collecting sector is "being
online" then is there an assumption that the utility value is high, well understood and
managed and can easily progress to a state of "living online" or is there another
perspective of value that needs to be articulated to facilitate this shift from "being
there" to "living there". This presentation takes the history and strategic change in Collections Australia Network as an example of "being online". The 2009 review of its direction, performance and remit ongoing is referenced with a view to investigating what it takes to move from "being online" to "living online".

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  • The manner by which this is enabled is mostly technical I operate on the premise that the designs of services and technology are – very much (and necessarily) socially grounded and shaped
  • The manner by which this is enabled is mostly technical I operate on the premise that the designs of services and technology are – very much (and necessarily) socially grounded and shaped
  • The manner by which this is enabled is mostly technical I operate on the premise that the designs of services and technology are – very much (and necessarily) socially grounded and shaped
  • The manner by which this is enabled is mostly technical I operate on the premise that the designs of services and technology are – very much (and necessarily) socially grounded and shaped
  • The manner by which this is enabled is mostly technical I operate on the premise that the designs of services and technology are – very much (and necessarily) socially grounded and shaped
  • The manner by which this is enabled is mostly technical I operate on the premise that the designs of services and technology are – very much (and necessarily) socially grounded and shaped
  • The manner by which this is enabled is mostly technical I operate on the premise that the designs of services and technology are – very much (and necessarily) socially grounded and shaped
  • The manner by which this is enabled is mostly technical I operate on the premise that the designs of services and technology are – very much (and necessarily) socially grounded and shaped
  • The manner by which this is enabled is mostly technical I operate on the premise that the designs of services and technology are – very much (and necessarily) socially grounded and shaped
  • The manner by which this is enabled is mostly technical I operate on the premise that the designs of services and technology are – very much (and necessarily) socially grounded and shaped
  • The manner by which this is enabled is mostly technical I operate on the premise that the designs of services and technology are – very much (and necessarily) socially grounded and shaped
  • The manner by which this is enabled is mostly technical I operate on the premise that the designs of services and technology are – very much (and necessarily) socially grounded and shaped
  • The manner by which this is enabled is mostly technical I operate on the premise that the designs of services and technology are – very much (and necessarily) socially grounded and shaped
  • The manner by which this is enabled is mostly technical I operate on the premise that the designs of services and technology are – very much (and necessarily) socially grounded and shaped
  • The manner by which this is enabled is mostly technical I operate on the premise that the designs of services and technology are – very much (and necessarily) socially grounded and shaped
  • The manner by which this is enabled is mostly technical I operate on the premise that the designs of services and technology are – very much (and necessarily) socially grounded and shaped
  • The manner by which this is enabled is mostly technical I operate on the premise that the designs of services and technology are – very much (and necessarily) socially grounded and shaped
  • The manner by which this is enabled is mostly technical I operate on the premise that the designs of services and technology are – very much (and necessarily) socially grounded and shaped
  • The manner by which this is enabled is mostly technical I operate on the premise that the designs of services and technology are – very much (and necessarily) socially grounded and shaped
  • The manner by which this is enabled is mostly technical I operate on the premise that the designs of services and technology are – very much (and necessarily) socially grounded and shaped
  • The manner by which this is enabled is mostly technical I operate on the premise that the designs of services and technology are – very much (and necessarily) socially grounded and shaped
  • The manner by which this is enabled is mostly technical I operate on the premise that the designs of services and technology are – very much (and necessarily) socially grounded and shaped
  • The manner by which this is enabled is mostly technical I operate on the premise that the designs of services and technology are – very much (and necessarily) socially grounded and shaped
  • The manner by which this is enabled is mostly technical I operate on the premise that the designs of services and technology are – very much (and necessarily) socially grounded and shaped
  • The manner by which this is enabled is mostly technical I operate on the premise that the designs of services and technology are – very much (and necessarily) socially grounded and shaped
  • The manner by which this is enabled is mostly technical I operate on the premise that the designs of services and technology are – very much (and necessarily) socially grounded and shaped
  • The manner by which this is enabled is mostly technical I operate on the premise that the designs of services and technology are – very much (and necessarily) socially grounded and shaped
  • The manner by which this is enabled is mostly technical I operate on the premise that the designs of services and technology are – very much (and necessarily) socially grounded and shaped
  • The manner by which this is enabled is mostly technical I operate on the premise that the designs of services and technology are – very much (and necessarily) socially grounded and shaped
  • The manner by which this is enabled is mostly technical I operate on the premise that the designs of services and technology are – very much (and necessarily) socially grounded and shaped
  • The manner by which this is enabled is mostly technical I operate on the premise that the designs of services and technology are – very much (and necessarily) socially grounded and shaped
  • The manner by which this is enabled is mostly technical I operate on the premise that the designs of services and technology are – very much (and necessarily) socially grounded and shaped
  • The manner by which this is enabled is mostly technical I operate on the premise that the designs of services and technology are – very much (and necessarily) socially grounded and shaped
  • The manner by which this is enabled is mostly technical I operate on the premise that the designs of services and technology are – very much (and necessarily) socially grounded and shaped

Eternal Cities? Eternal Cities? Presentation Transcript

  • Ingrid Mason, National Project Manager, Collections Australia Network National Digital Forum, Te Whanganui a Tara : Wellington, Aotearoa : New Zealand, 24 Nov 2009 Collections Australia Network ...an eternal city?... Trevi Fountain, Rome, Italy http://www.flickr.com/photos/villes/682456675/ http://creativecommons.org/licenses/by-sa/2.0/
  • Ingrid Mason, National Project Manager, Collections Australia Network National Digital Forum, Te Whanganui a Tara : Wellington, Aotearoa : New Zealand, 24 Nov 2009
  • CAN is a not for profit entity CAN is funded in 3 year cycles through a contract tendering process Funded by states and territories contribution Administered by a federal entity: DEWHA, the Department of Environment, Water, Heritage and the Arts Governed by a ministerial entity: CMC, the Cultural Ministers' Council CAN is currently under review by DEWHA/CMC CAN was previously AMOL Vital statistics Ingrid Mason, National Project Manager, Collections Australia Network National Digital Forum, Te Whanganui a Tara : Wellington, Aotearoa : New Zealand, 24 Nov 2009
  • Ingrid Mason, National Project Manager, Collections Australia Network National Digital Forum, Te Whanganui a Tara : Wellington, Aotearoa : New Zealand, 24 Nov 2009 ...an eternal city?... Trevi Fountain, Rome, Italy http://www.flickr.com/photos/villes/682456675/ http://creativecommons.org/licenses/by-sa/2.0/
  • Collections Australia Network ...Issues... Ingrid Mason, National Project Manager, Collections Australia Network National Digital Forum, Te Whanganui a Tara : Wellington, Aotearoa : New Zealand, 24 Nov 2009 Trevi Fountain, Rome, Italy http://www.flickr.com/photos/villes/682456675/ http://creativecommons.org/licenses/by-sa/2.0/ being there is the start living there is the goal skill base and $ sustainability continuity interest+investment culture change practice change shifting expectations socio+economic+political climate
  • Ingrid Mason, National Project Manager, Collections Australia Network National Digital Forum, Te Whanganui a Tara : Wellington, Aotearoa : New Zealand, 24 Nov 2009 ...an eternal city?... Trevi Fountain, Rome, Italy http://www.flickr.com/photos/villes/682456675/ http://creativecommons.org/licenses/by-sa/2.0/
  • Ingrid Mason, National Project Manager, Collections Australia Network National Digital Forum, Te Whanganui a Tara : Wellington, Aotearoa : New Zealand, 24 Nov 2009 Colosseum, Rome, Italy http://www.flickr.com/photos/brunswickian/3427495675/ http://creativecommons.org/licenses/by-sa/2.0/ ...an eternal city?...
  • ...an eternal city?... Ingrid Mason, National Project Manager, Collections Australia Network National Digital Forum, Te Whanganui a Tara : Wellington, Aotearoa : New Zealand, 24 Nov 2009 Trajan's Forum, Rome, Italy http://www.flickr.com/photos/sindell357/2142951598/ http://creativecommons.org/licenses/by-nc-nd/2.0/
  • ..iterations.. ...of an eternal city?... Ingrid Mason, National Project Manager, Collections Australia Network National Digital Forum, Te Whanganui a Tara : Wellington, Aotearoa : New Zealand, 24 Nov 2009 Trajan's Forum, Rome, Italy http://www.flickr.com/photos/sindell357/2142951598/ http://creativecommons.org/licenses/by-nc-nd/2.0/ Colosseum, Rome, Italy http://www.flickr.com/photos/brunswickian/3427495675/ http://creativecommons.org/licenses/by-sa/2.0/ Trevi Fountain, Rome, Italy http://www.flickr.com/photos/villes/682456675/ http://creativecommons.org/licenses/by-sa/2.0/ untouched, new lighting, reinvention
  • Collections Australia Network ...an eternal city?... Ingrid Mason, National Project Manager, Collections Australia Network National Digital Forum, Te Whanganui a Tara : Wellington, Aotearoa : New Zealand, 24 Nov 2009 Trajan's Forum, Rome, Italy http://www.flickr.com/photos/sindell357/2142951598/ http://creativecommons.org/licenses/by-nc-nd/2.0/ Colosseum, Rome, Italy http://www.flickr.com/photos/brunswickian/3427495675/ http://creativecommons.org/licenses/by-sa/2.0/ Trevi Fountain, Rome, Italy http://www.flickr.com/photos/villes/682456675/ http://creativecommons.org/licenses/by-sa/2.0/ being there is the start - living there is the goal
  • dESIGN and vALUE ...an eternal city?... Ingrid Mason, National Project Manager, Collections Australia Network National Digital Forum, Te Whanganui a Tara : Wellington, Aotearoa : New Zealand, 24 Nov 2009 Trajan's Forum, Rome, Italy http://www.flickr.com/photos/sindell357/2142951598/ http://creativecommons.org/licenses/by-nc-nd/2.0/ Colosseum, Rome, Italy http://www.flickr.com/photos/brunswickian/3427495675/ http://creativecommons.org/licenses/by-sa/2.0/ Trevi Fountain, Rome, Italy http://www.flickr.com/photos/villes/682456675/ http://creativecommons.org/licenses/by-sa/2.0/ investigating and articulating the vision with each iteration and transformation
  • dESIGN and vALUE ...an eternal city?... Ingrid Mason, National Project Manager, Collections Australia Network National Digital Forum, Te Whanganui a Tara : Wellington, Aotearoa : New Zealand, 24 Nov 2009 investigating and articulating the vision with each iteration and transformation design and the elastic mind Value for 90% value and the stakeholders
  • dESIGN and vALUE ...an eternal city?... Ingrid Mason, National Project Manager, Collections Australia Network National Digital Forum, Te Whanganui a Tara : Wellington, Aotearoa : New Zealand, 24 Nov 2009 ..one of design's fundamental roles: the translation of scientific and technological revolutions into approachable objects that change people's lives and, as a consequence, the world. Design is a bridge between the abstraction of research and the tangible requirements of real life. Foreword, Glenn Lowry, Director, MOMA, Design and the Elastic Mind, 2008.
  • Website changes: 1999 – 2009 Ingrid Mason, National Project Manager, Collections Australia Network National Digital Forum, Te Whanganui a Tara : Wellington, Aotearoa : New Zealand, 24 Nov 2009
  • AMOL changes: 1999 – 2005 Ingrid Mason, National Project Manager, Collections Australia Network National Digital Forum, Te Whanganui a Tara : Wellington, Aotearoa : New Zealand, 24 Nov 2009
  • interface design : aesthetic : practice+collecting Ingrid Mason, National Project Manager, Collections Australia Network National Digital Forum, Te Whanganui a Tara : Wellington, Aotearoa : New Zealand, 24 Nov 2009
  • audience+focus : information gateway : sector resource Ingrid Mason, National Project Manager, Collections Australia Network National Digital Forum, Te Whanganui a Tara : Wellington, Aotearoa : New Zealand, 24 Nov 2009
  • focus : museum collections : museum education Ingrid Mason, National Project Manager, Collections Australia Network National Digital Forum, Te Whanganui a Tara : Wellington, Aotearoa : New Zealand, 24 Nov 2009
  • sector identity : information value : educational value Ingrid Mason, National Project Manager, Collections Australia Network National Digital Forum, Te Whanganui a Tara : Wellington, Aotearoa : New Zealand, 24 Nov 2009
  • CAN changes: 2005 – 2009 Ingrid Mason, National Project Manager, Collections Australia Network National Digital Forum, Te Whanganui a Tara : Wellington, Aotearoa : New Zealand, 24 Nov 2009
  • interface design : aesthetic : find+search Ingrid Mason, National Project Manager, Collections Australia Network National Digital Forum, Te Whanganui a Tara : Wellington, Aotearoa : New Zealand, 24 Nov 2009
  • audience+focus: information retrieval : sector space Ingrid Mason, National Project Manager, Collections Australia Network National Digital Forum, Te Whanganui a Tara : Wellington, Aotearoa : New Zealand, 24 Nov 2009
  • focus: collecting organisations + community content Ingrid Mason, National Project Manager, Collections Australia Network National Digital Forum, Te Whanganui a Tara : Wellington, Aotearoa : New Zealand, 24 Nov 2009
  • identity shift: wide community value : significance Ingrid Mason, National Project Manager, Collections Australia Network National Digital Forum, Te Whanganui a Tara : Wellington, Aotearoa : New Zealand, 24 Nov 2009
  • Collections Australia Network ...a community of practice... http://www.flickr.com/photos/mwillms/483853336 http://creativecommons.org/licenses/by-nc-nd/2.0/ Ingrid Mason, National Project Manager, Collections Australia Network National Digital Forum, Te Whanganui a Tara : Wellington, Aotearoa : New Zealand, 24 Nov 2009
  • RESOuRCES CAN Slideshare account CAN YouTube channel CAN Outreach blog APPRoACH Social spaces to load community and practice related content Content then threaded back into the website Opportunity to expand community contribution and direction ATTRiBUTES Openness and flexibility IMPaCT Observe community responses and use patterns Evaluate and rework or change Social media tools Ingrid Mason, National Project Manager, Collections Australia Network National Digital Forum, Te Whanganui a Tara : Wellington, Aotearoa : New Zealand, 24 Nov 2009
  • Depends where you look.. Website overall Assessing community needs Patterns of visitation over time - what does that say? Accountability! Ingrid Mason, National Project Manager, Collections Australia Network National Digital Forum, Te Whanganui a Tara : Wellington, Aotearoa : New Zealand, 24 Nov 2009
  • Utility value – what is useful to your audience & why? Ingrid Mason, National Project Manager, Collections Australia Network National Digital Forum, Te Whanganui a Tara : Wellington, Aotearoa : New Zealand, 24 Nov 2009 4 minute visit time selected page
  • Depends where you look.. Sector information 1. Sector information per se 2. Guide to assessing collection significance 3. Industry standards for museums and galleries 4. Guide on collection care 5. Guide to developing a disaster preparedness plan Top 5 sector resources Ingrid Mason, National Project Manager, Collections Australia Network National Digital Forum, Te Whanganui a Tara : Wellington, Aotearoa : New Zealand, 24 Nov 2009
  • Significance value - articulating this value in a meaningful way + top page in sector resources Ingrid Mason, National Project Manager, Collections Australia Network National Digital Forum, Te Whanganui a Tara : Wellington, Aotearoa : New Zealand, 24 Nov 2009
  • ...an eternal city?... Ingrid Mason, National Project Manager, Collections Australia Network National Digital Forum, Te Whanganui a Tara : Wellington, Aotearoa : New Zealand, 24 Nov 2009 Trevi Fountain, Rome, Italy http://www.flickr.com/photos/villes/682456675/ http://creativecommons.org/licenses/by-sa/2.0/ What is important about what is being delivered and the type of exchange and or engagement occurring and why? by tracing significance+impact
  • ...an eternal city?... Ingrid Mason, National Project Manager, Collections Australia Network National Digital Forum, Te Whanganui a Tara : Wellington, Aotearoa : New Zealand, 24 Nov 2009 Trevi Fountain, Rome, Italy http://www.flickr.com/photos/villes/682456675/ http://creativecommons.org/licenses/by-sa/2.0/ How do you investigate and articulate value of being online to stakeholders to enable you to live online? by articulating+demonstrating value
  • How do collecting organisations articulate the value of their work? Frank Howarth, Australian Museum, 350,000 visitors onsite, 21 million visitors online for 4 minutes. Future Tense interview : "our reach to people is...in terms of contact hours... however you measure it... is vastly higher in the virtual world... than in the real world... there is a good duality... they feed off each other" Articulating value Ingrid Mason, National Project Manager, Collections Australia Network National Digital Forum, Te Whanganui a Tara : Wellington, Aotearoa : New Zealand, 24 Nov 2009
  • ...x + y therefore z³... Ingrid Mason, National Project Manager, Collections Australia Network National Digital Forum, Te Whanganui a Tara : Wellington, Aotearoa : New Zealand, 24 Nov 2009 Trevi Fountain, Rome, Italy http://www.flickr.com/photos/villes/682456675/ http://creativecommons.org/licenses/by-sa/2.0/ Social measurement tools assess need estimate resources trace significance weight impact align with community maintain relevance articulate value gain buy-in Social Return on Investment Guide: http://content.yudu.com/A17snh/SROI1/ Network: http://www.sroi-uk.org/