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  • Bill can say CIGNA and AMEX, etc. but we don’t want to show their logo. We can never show CIGNA’s logo.

Salesforce ecollab himss2 copy Presentation Transcript

  • 1. Salesforce and the health social enterprise Joshua Newman MD MSHS, Dir. Product Management and Health Strategy, salesforce.com Bill Moschella, CEO eVariant 01/12/2012DISCLAIMER: The views and opinions expressed in this presentation are those of the author and do not necessarily represent official policy or position of HIMSS.
  • 2. • Salesforce.com – the social enterprise• Salesforce platform in healthcare• eVariant’s Health Connect - CRM for physicians and patients
  • 3. First Cloud Company to Exceed $2.3 Billion Annual Run Rate $3 Billion 100,000+ #1 Annual revenue Customers World’s Most run rate for FY13 Innovative Companies
  • 4. Proven Success with Healthcare Organizations Wide Range of Healthcare & Life Sciences Customers
  • 5. Salesforce.com Meets and Exceeds Security Requirements For HealthcareFacility Security Network Security Application Security• 24x365 on site security • Fault tolerance External Firewall • SSL data encryption• Biometric readers, man • Intrusion Detection Systems • Optional strict password traps security policies • Best Practices secure systems• Anonymous Exterior mgmt • SAS 70 Type II and SysTrust• Silent Alarm Certification • 3rd party vulnerability assessments• CCTV • ISO 27001 Certification• Motion detection • HIPAA compliance• N+1 Infrastructure • FDA CFR Part 11 & Part 820 Trusted by the World’s Largest Healthcare Organizations
  • 6. Drive innovation with Collaborative, Mobile and Open Apps Open MobileSocial/Collaborative
  • 7. EDGE Collaboration Mobile Health ApplicationsScheduling Practice CORE Billing Consumer Management Master Patient Directed Action Record or EHR Analytics Surveys And Relationship Physician & Case Management Management Decision Support
  • 8. The Social Enterprise Transformation for Healthcare Providers LISTEN and Employee ENGAGE CollaborationPhysician Physician & Patient CRM Communities Contact Mobile Centers EMR and Back Office Care Teams Integration Intake Services Coordinated Care
  • 9. Salesforce Chatter Provides a Social Platform for Health Enterprises LISTEN and Employee ENGAGE Collaboration Physician Physician & Patient CRM Communities Contact Mobile Centers EMR and Back Office Care Teams Integration Intake Services Coordinated Care
  • 10. Stanford uses Chatter as their social enterprise application http://med.stanford.edu/cap/
  • 11. A Large EMR Vendor Uses Salesforce as Their Patient Portal LISTEN and Employee ENGAGE CollaborationPhysician Physician & Patient CRM Communities Contact Mobile Centers EMR and Back Office Care Teams Integration Intake Services Coordinated Care
  • 12. Salesforce CRM Inspires Pioneering Patient Care LISTEN and Employee ENGAGE Collaboration Physician Physician & Patient CRM Communities Contact Mobile Centers EMR and Back Office Care Teams Integration Intake Services Coordinated Care
  • 13. Salesforce enables rapid development of mobile solutions LISTEN and Employee ENGAGE Collaboration Physician Physician & Patient CRM Communities Contact Mobile Centers EMR and Back Office Care Teams Integration Intake Services Coordinated Care
  • 14. RehabCare Deploys Patient Prescreening Apps in Hospitals First application, Intake processing, application built by one analyst in just 4 days! Deployed to program directors in hospitals on iPod Touch devices Eliminates 7 pages of paper forms and faxes for each patient Cuts response times by 60% andRehabilitation Services Provider processing from 18 hours to 1 hour
  • 15. LISTEN and Employee ENGAGE CollaborationPhysician Physician & Patient CRM Communities Contact Mobile Centers EMR and Back Office Care Teams Integration Intake Services Coordinated Care
  • 16. Company Overview• HealthConnect• Predictive data sets & ETL tools added• 3-year CAGR: 304%• 2011: Health Enterprise Partners Fund investment
  • 17. eVariant’s eVolution: 360 cloud-based solution for IDN’s and AMC A few of our clients and partners
  • 18. Why Salesforce.com?• Integration & API• Stable platform• Security• Flexibility• Programming and development resources• Trusted partnership
  • 19. The solution: Connect what has neverbeen connected before.
  • 20. Creating conversations in the digital and social space
  • 21. HealthConnect and Health Care• Integrated data• Reporting and analysis• Accountability• Outcomes Connecting for better patient outcomes.
  • 22. Where we’re headed…Leveraging data to influence positive health behaviors.