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Adam Preston, President
Erin Glenn, Vice President
@richmondsugrichmondsug@live.com
www.richmondsharepoint.org
• Best Practices Conference in MN – May 16-17th
• SPS Baltimore – May 18th
• SPS DC – June 8th
• SPSDC – Dec 7th
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Achieving Buy-in Across Your Organization
Speaker:
Adam Levithan
Achieving Organizational Buy-in Across
Your Organization
Adam Levithan, Senior Consultant
alevithan@portalsolutions.net,
@collabadam
© 2011 All rights reserved. www.portalsolutions.net 6
Who Am I?
© 2011 All rights reserved. www.portalsolutions.net 7
A Brief Q/A Session
© 2011 All rights reserved. www.portalsolutions.net 8
AGENDA
© 2011 All rights reserved. www.portalsolutions.net 9
AGENDA
© 2011 All rights reserved. www.portalsolutions.net 10
AGENDA
© 2011 All rights reserved. www.portalsolutions.net 11
© 2011 All rights reserved. www.portalsolutions.net 12
© 2011 All rights reserved. www.portalsolutions.net 13
© 2011 All rights reserved. www.portalsolutions.net 14
© 2011 All rights reserved. www.portalsolutions.net 15
© 2011 All rights reserved. www.portalsolutions.net 16
© 2011 All rights reserved. www.portalsolutions.net 17
Internet - 1971
“WWW” - 1994
Blog - 1999
My Space 2003
Facebook- 2005
Twitter - 2006
© 2011 All rights reserved. www.portalsolutions.net 18
© 2011 All rights reserved. www.portalsolutions.net 19
Dilip Bhatt 2000
System of Record
© 2011 All rights reserved. www.portalsolutions.net 20
AIIM, 2005
E-gineer.com, 2009
System of Record/System of
Engagement
© 2011 All rights reserved. www.portalsolutions.net 21
System of Engagement
© 2011 All rights reserved. www.portalsolutions.net 22
© 2011 All rights reserved. www.portalsolutions.net 23
Driven by the need to make decisions
Select projects based on a strategic goal and broad description of success
Technology is a tool to be used to drive the entire organization
© 2011 All rights reserved. www.portalsolutions.net 24
Driven by the need to provide educated recomendations
Provided specific strategic projects, pieces of a puzzle
Focused on achieving department/team goals
© 2011 All rights reserved. www.portalsolutions.net 25
Driven by the need to get work done
Provided tactical projects that solve a specific set of requirements
Focused on achieving personal/team goals
© 2011 All rights reserved. www.portalsolutions.net 26
Driven by the need to provide solutions to all groups
Provided projects based on organizational strategy
Interested in solving problems through technology
© 2011 All rights reserved. www.portalsolutions.net 27
AGENDA
© 2011 All rights reserved. www.portalsolutions.net 28
AGENDA
© 2011 All rights reserved. www.portalsolutions.net 29
AGENDA
© 2011 All rights reserved. www.portalsolutions.net 30
© 2011 All rights reserved. www.portalsolutions.net 31
?
© 2011 All rights reserved. www.portalsolutions.net 32
Goal
Centralizing the proposal process across Business
Development, Legal & Finance Departments
Business Need
• Reduced time and rework involved in creating
proposals
• Easy to find status of proposals and value of
pipeline
• Quick identification similar past proposals
© 2011 All rights reserved. www.portalsolutions.net 33
© 2011 All rights reserved. www.portalsolutions.net 34
Goal
Centralizing the proposal process across Business
Development, Legal & Finance Departments
Business Need
• Reduced time and rework involved in creating
proposals
• Easy to find status of proposals and value of
pipeline
• Quick identification similar past proposals
Features
• Document Templates
• Automatic document tagging
• Workflow based on status
• SharePoint Designer created dashboards
© 2011 All rights reserved. www.portalsolutions.net 35
Goal
Simplify access and management of Human Resources
documentation, and reduce burden on staff.
Business Need
• Reduce rework performed by Human Resources
• Form approval status and approval tracking
• Allow easy access to information for all staff
• Create easy to use forms
© 2011 All rights reserved. www.portalsolutions.net 36
© 2011 All rights reserved. www.portalsolutions.net 37
Goal
Simplify access and management of Human Resources
documentation, and reduce burden on staff.
Business Need
• Reduce rework performed by Human Resources
• Form approval status and approval tracking
• Allow easy access to information for all staff
• Create easy to use forms
Features
• Form templates with content types
• Required documents within document sets
• Custom forms & process workflows
© 2011 All rights reserved. www.portalsolutions.net 38
Goal
Ensure TPS Project runs on time and on budget
Business Need
• Central repository for all TPS reports
• Increased transparency of project health
• Centralized communication about project
• Rapid on-boarding of new project team members
© 2011 All rights reserved. www.portalsolutions.net 39
© 2011 All rights reserved. www.portalsolutions.net 40
Goal
Ensure TPS Project runs on time and on budget
Business Need
• Central repository for all TPS reports
• Increased transparency of project health
• Centralized communication about project
• Rapid on-boarding of new project team members
Features
• Task List
• Alerts
© 2011 All rights reserved. www.portalsolutions.net 41
© 2011 All rights reserved. www.portalsolutions.net 42
Centralize information and communications
© 2011 All rights reserved. www.portalsolutions.net 43
Centralize information and communications
Store and sync your documentation
© 2011 All rights reserved. www.portalsolutions.net 44
Centralize information and communications
Store and sync your documentation
Create Site templates with tasks, workflows, calendars and custom
libraries
© 2011 All rights reserved. www.portalsolutions.net 45
Deep Integration with Office applications
© 2011 All rights reserved. www.portalsolutions.net 46
Deep Integration with Office applications
Availability of information inside and outside of the organization
© 2011 All rights reserved. www.portalsolutions.net 47
Deep Integration with Office applications
Availability of information inside and outside of the organization
Capture ideas, answers and follow colleagues activities
© 2011 All rights reserved. www.portalsolutions.net 48
Connect with people across your organization
© 2011 All rights reserved. www.portalsolutions.net 49
Connect with people across your organization
Discover Interests, projects and documents they’ve worked on, tagged
or rated
© 2011 All rights reserved. www.portalsolutions.net 50
Connect with people across your organization
Discover Interests, projects and documents they’ve worked on, tagged
or rated
Customize search to deliver more relevant results and recommend
people and documents of interess
© 2011 All rights reserved. www.portalsolutions.net 51
Customize the look and feel to match your brand
Streamline business processes with workflows
Create custom applications
© 2011 All rights reserved. www.portalsolutions.net 52
Availability of cloud our on-premise options
Establish information management policies for different types of
information
Design custom security governance
© 2011 All rights reserved. www.portalsolutions.net 53
AGENDA
© 2011 All rights reserved. www.portalsolutions.net 54
AGENDA
© 2011 All rights reserved. www.portalsolutions.net 55
AGENDA
© 2011 All rights reserved. www.portalsolutions.net 56
Reduced time and rework involved in creating proposals
Reduced time and rework
HR form approval status and tracking
Approval status and tracking
Central repository for all TPS reports
Central repository for all …
© 2011 All rights reserved. www.portalsolutions.net 57
HR BD Execs IT
Reduced time and rework
Approval status and tracking
Central repository for all …
Map needs to organizations
© 2011 All rights reserved. www.portalsolutions.net 58
HR BD Execs IT
Reduced time and rework
X X X X
Approval status and tracking
X X X
Central repository for all …
X X
Map needs to organizations
© 2011 All rights reserved. www.portalsolutions.net 59
Reduced time and
rework
Approval status and
tracking
Central repository for all
…
Community Template
Automated Tagging
Form templates w/
Workflow
User Profile
Enterprise Search
Map needs features
© 2011 All rights reserved. www.portalsolutions.net 60
Reduced time and
rework
Approval status and
tracking
Central repository for all
…
Community Template
X
Automated Tagging
X
Form templates w/
Workflow X X
User Profile
X
Enterprise Search
X X X
Map needs features
© 2011 All rights reserved. www.portalsolutions.net 61
Create a LONG-TERM strategy for adoption
Utilize governance organizations to organically grow
Dedicate business focused resources to adoption process
© 2011 All rights reserved. www.portalsolutions.net 62
Ideal Roadmap
© 2011 All rights reserved. www.portalsolutions.net 63
AGENDA
© 2011 All rights reserved. www.portalsolutions.net 64
AGENDA
© 2011 All rights reserved. www.portalsolutions.net 65
Questions

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Achieving Buy-In Across Your Organization - Richmond SPUG

  • 1. www.richmondsharepoint.orgwww.richmondsharepoint.org Adam Preston, President Erin Glenn, Vice President @richmondsugrichmondsug@live.com
  • 2. www.richmondsharepoint.org • Best Practices Conference in MN – May 16-17th • SPS Baltimore – May 18th • SPS DC – June 8th • SPSDC – Dec 7th
  • 4. www.richmondsharepoint.org Achieving Buy-in Across Your Organization Speaker: Adam Levithan
  • 5. Achieving Organizational Buy-in Across Your Organization Adam Levithan, Senior Consultant alevithan@portalsolutions.net, @collabadam
  • 6. © 2011 All rights reserved. www.portalsolutions.net 6 Who Am I?
  • 7. © 2011 All rights reserved. www.portalsolutions.net 7 A Brief Q/A Session
  • 8. © 2011 All rights reserved. www.portalsolutions.net 8 AGENDA
  • 9. © 2011 All rights reserved. www.portalsolutions.net 9 AGENDA
  • 10. © 2011 All rights reserved. www.portalsolutions.net 10 AGENDA
  • 11. © 2011 All rights reserved. www.portalsolutions.net 11
  • 12. © 2011 All rights reserved. www.portalsolutions.net 12
  • 13. © 2011 All rights reserved. www.portalsolutions.net 13
  • 14. © 2011 All rights reserved. www.portalsolutions.net 14
  • 15. © 2011 All rights reserved. www.portalsolutions.net 15
  • 16. © 2011 All rights reserved. www.portalsolutions.net 16
  • 17. © 2011 All rights reserved. www.portalsolutions.net 17 Internet - 1971 “WWW” - 1994 Blog - 1999 My Space 2003 Facebook- 2005 Twitter - 2006
  • 18. © 2011 All rights reserved. www.portalsolutions.net 18
  • 19. © 2011 All rights reserved. www.portalsolutions.net 19 Dilip Bhatt 2000 System of Record
  • 20. © 2011 All rights reserved. www.portalsolutions.net 20 AIIM, 2005 E-gineer.com, 2009 System of Record/System of Engagement
  • 21. © 2011 All rights reserved. www.portalsolutions.net 21 System of Engagement
  • 22. © 2011 All rights reserved. www.portalsolutions.net 22
  • 23. © 2011 All rights reserved. www.portalsolutions.net 23 Driven by the need to make decisions Select projects based on a strategic goal and broad description of success Technology is a tool to be used to drive the entire organization
  • 24. © 2011 All rights reserved. www.portalsolutions.net 24 Driven by the need to provide educated recomendations Provided specific strategic projects, pieces of a puzzle Focused on achieving department/team goals
  • 25. © 2011 All rights reserved. www.portalsolutions.net 25 Driven by the need to get work done Provided tactical projects that solve a specific set of requirements Focused on achieving personal/team goals
  • 26. © 2011 All rights reserved. www.portalsolutions.net 26 Driven by the need to provide solutions to all groups Provided projects based on organizational strategy Interested in solving problems through technology
  • 27. © 2011 All rights reserved. www.portalsolutions.net 27 AGENDA
  • 28. © 2011 All rights reserved. www.portalsolutions.net 28 AGENDA
  • 29. © 2011 All rights reserved. www.portalsolutions.net 29 AGENDA
  • 30. © 2011 All rights reserved. www.portalsolutions.net 30
  • 31. © 2011 All rights reserved. www.portalsolutions.net 31 ?
  • 32. © 2011 All rights reserved. www.portalsolutions.net 32 Goal Centralizing the proposal process across Business Development, Legal & Finance Departments Business Need • Reduced time and rework involved in creating proposals • Easy to find status of proposals and value of pipeline • Quick identification similar past proposals
  • 33. © 2011 All rights reserved. www.portalsolutions.net 33
  • 34. © 2011 All rights reserved. www.portalsolutions.net 34 Goal Centralizing the proposal process across Business Development, Legal & Finance Departments Business Need • Reduced time and rework involved in creating proposals • Easy to find status of proposals and value of pipeline • Quick identification similar past proposals Features • Document Templates • Automatic document tagging • Workflow based on status • SharePoint Designer created dashboards
  • 35. © 2011 All rights reserved. www.portalsolutions.net 35 Goal Simplify access and management of Human Resources documentation, and reduce burden on staff. Business Need • Reduce rework performed by Human Resources • Form approval status and approval tracking • Allow easy access to information for all staff • Create easy to use forms
  • 36. © 2011 All rights reserved. www.portalsolutions.net 36
  • 37. © 2011 All rights reserved. www.portalsolutions.net 37 Goal Simplify access and management of Human Resources documentation, and reduce burden on staff. Business Need • Reduce rework performed by Human Resources • Form approval status and approval tracking • Allow easy access to information for all staff • Create easy to use forms Features • Form templates with content types • Required documents within document sets • Custom forms & process workflows
  • 38. © 2011 All rights reserved. www.portalsolutions.net 38 Goal Ensure TPS Project runs on time and on budget Business Need • Central repository for all TPS reports • Increased transparency of project health • Centralized communication about project • Rapid on-boarding of new project team members
  • 39. © 2011 All rights reserved. www.portalsolutions.net 39
  • 40. © 2011 All rights reserved. www.portalsolutions.net 40 Goal Ensure TPS Project runs on time and on budget Business Need • Central repository for all TPS reports • Increased transparency of project health • Centralized communication about project • Rapid on-boarding of new project team members Features • Task List • Alerts
  • 41. © 2011 All rights reserved. www.portalsolutions.net 41
  • 42. © 2011 All rights reserved. www.portalsolutions.net 42 Centralize information and communications
  • 43. © 2011 All rights reserved. www.portalsolutions.net 43 Centralize information and communications Store and sync your documentation
  • 44. © 2011 All rights reserved. www.portalsolutions.net 44 Centralize information and communications Store and sync your documentation Create Site templates with tasks, workflows, calendars and custom libraries
  • 45. © 2011 All rights reserved. www.portalsolutions.net 45 Deep Integration with Office applications
  • 46. © 2011 All rights reserved. www.portalsolutions.net 46 Deep Integration with Office applications Availability of information inside and outside of the organization
  • 47. © 2011 All rights reserved. www.portalsolutions.net 47 Deep Integration with Office applications Availability of information inside and outside of the organization Capture ideas, answers and follow colleagues activities
  • 48. © 2011 All rights reserved. www.portalsolutions.net 48 Connect with people across your organization
  • 49. © 2011 All rights reserved. www.portalsolutions.net 49 Connect with people across your organization Discover Interests, projects and documents they’ve worked on, tagged or rated
  • 50. © 2011 All rights reserved. www.portalsolutions.net 50 Connect with people across your organization Discover Interests, projects and documents they’ve worked on, tagged or rated Customize search to deliver more relevant results and recommend people and documents of interess
  • 51. © 2011 All rights reserved. www.portalsolutions.net 51 Customize the look and feel to match your brand Streamline business processes with workflows Create custom applications
  • 52. © 2011 All rights reserved. www.portalsolutions.net 52 Availability of cloud our on-premise options Establish information management policies for different types of information Design custom security governance
  • 53. © 2011 All rights reserved. www.portalsolutions.net 53 AGENDA
  • 54. © 2011 All rights reserved. www.portalsolutions.net 54 AGENDA
  • 55. © 2011 All rights reserved. www.portalsolutions.net 55 AGENDA
  • 56. © 2011 All rights reserved. www.portalsolutions.net 56 Reduced time and rework involved in creating proposals Reduced time and rework HR form approval status and tracking Approval status and tracking Central repository for all TPS reports Central repository for all …
  • 57. © 2011 All rights reserved. www.portalsolutions.net 57 HR BD Execs IT Reduced time and rework Approval status and tracking Central repository for all … Map needs to organizations
  • 58. © 2011 All rights reserved. www.portalsolutions.net 58 HR BD Execs IT Reduced time and rework X X X X Approval status and tracking X X X Central repository for all … X X Map needs to organizations
  • 59. © 2011 All rights reserved. www.portalsolutions.net 59 Reduced time and rework Approval status and tracking Central repository for all … Community Template Automated Tagging Form templates w/ Workflow User Profile Enterprise Search Map needs features
  • 60. © 2011 All rights reserved. www.portalsolutions.net 60 Reduced time and rework Approval status and tracking Central repository for all … Community Template X Automated Tagging X Form templates w/ Workflow X X User Profile X Enterprise Search X X X Map needs features
  • 61. © 2011 All rights reserved. www.portalsolutions.net 61 Create a LONG-TERM strategy for adoption Utilize governance organizations to organically grow Dedicate business focused resources to adoption process
  • 62. © 2011 All rights reserved. www.portalsolutions.net 62 Ideal Roadmap
  • 63. © 2011 All rights reserved. www.portalsolutions.net 63 AGENDA
  • 64. © 2011 All rights reserved. www.portalsolutions.net 64 AGENDA
  • 65. © 2011 All rights reserved. www.portalsolutions.net 65 Questions

Editor's Notes

  1. People – how do you increase the ability of an individual in the organisation to influence others with their knowledgeProcesses – Its approach varies from organization to organization. There is no limit on the number of processesTechnology – It needs to be chosen only after all the requirements of a knowledge management initiative have been established.Or Culture –The biggest enabler of successful knowledge-driven organizations is the establishment of a knowledge-focused cultureStructure – the business processes and organisational structures that facilitate knowledge sharing Technology – a crucial enabler rather than the solution. Dilip Bhatt 2000Davenport and Prusak