Anthony Colfelt
6 SlideShares 75 Followers 53 Followings
Personal Information
Organization / Workplace
Berry, NSW Australia
Occupation
Independent Customer Experience Consultant
Website
www.colfelt.com
About
Go check out my profile on LinkedIn if you would like to know more... :)
Contact Details
Tags
design customer experience ux user experience design interaction ucd principles heuristics nps customer satisfaction design thinking banking services wealth management ccd financial services customer service service design uxaustralia experience selling ux strategy research process user experience diagram conditional specification flow notation visual ixd communicating selling sales ia xp scrum centered centred user agile
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Presentations

(6)
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We're Still Too Fluffy

14 years ago • 2963 Views

Visual Vocabulary for Rich Internet Applications

13 years ago • 1915 Views

Experience strategy with UX designer as protagonist

13 years ago • 11147 Views

Alongside Technology - Service Design on a Shoestring

12 years ago • 1872 Views

Customer Centred Design in Financial Services

12 years ago • 2581 Views

The 7 Essentials of Customer Experience

12 years ago • 1117 Views

Likes

(10)
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How Do You Use Design To Reshape An Organisation

David Jones • 12 years ago

30 best Creative, Design & Marketing 
Quotes

Mike Hendrixen • 10 years ago

Designing for Smart Spaces and Objects

frog • 12 years ago

Scenario Building Workshop - How to Build and Use Scenarios

Adam Vigdor Gordon • 15 years ago

Design Master's Thesis: Designing for the Grocery Store

scalandro • 12 years ago

(Design) Principles To Build By

Stephen Anderson • 14 years ago

7 User Experience Lessons from the iPhone (Introducing UX)

Stephen Anderson • 16 years ago

Kapferer Model Brand Identity Prism

nitin59 • 15 years ago

Culture

Reed Hastings • 14 years ago

Creative Brief Workshop

Mr President • 14 years ago
Personal Information
Organization / Workplace
Berry, NSW Australia
Occupation
Independent Customer Experience Consultant
Website
www.colfelt.com
About
Go check out my profile on LinkedIn if you would like to know more... :)
Tags
design customer experience ux user experience design interaction ucd principles heuristics nps customer satisfaction design thinking banking services wealth management ccd financial services customer service service design uxaustralia experience selling ux strategy research process user experience diagram conditional specification flow notation visual ixd communicating selling sales ia xp scrum centered centred user agile
See more