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An informal presentation given to OpenLearn colleagues on 13 March 2013: how can we can improve the experience for users of our site in order to reduce the overall bounce rate?
These slides have minimal content. I've transcribed some of what I said during the presentation here: http://www.haikudeck.com/p/49wobwvKd2/improving-bounce-rate
I've also collected some Google Analytics dashboards and custom reports that I discussed at the end of the presentation: http://www.matthewculnane.co.uk/posts/2013/3/13/improving-bounce-rate