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Suporte técnico em redes sociais
 

Suporte técnico em redes sociais

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Palestra realizada durante o Congresso HDI Brasil de 2012 sobre suporte técnico (help desk e service desk) em ambientes de redes sociais.

Palestra realizada durante o Congresso HDI Brasil de 2012 sobre suporte técnico (help desk e service desk) em ambientes de redes sociais.

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    Suporte técnico em redes sociais Suporte técnico em redes sociais Presentation Transcript

    • http://www.flickr.com/photos/puuikibeach/3991552331
    • http://www.flickr.com/photos/24890198@N05/2352874700/
    • http://www-03.ibm.com/ibm/history/exhibits/brazil/images/brazil_01.jpg
    • http://www.gentispanel.com.br/
    • http://www.gentispanel.com.br/
    • http://www.paginadogaucho.com.br/cart/
    • http://www.flickr.com/photos/marcoaurelio13130/4986366819/sizes/l/in/photostream/
    • http://www.flickr.com/photos/marcoaurelio13130/4986366819/sizes/l/in/photostream/
    • Fonte: http://www.dreamsystemsmedia.com/blog/social-media-statistics-of-the-day/
    • Fonte: http://www.dreamsystemsmedia.com/blog/social-media-statistics-of-the-day/
    • Fonte: http://www.dreamsystemsmedia.com/blog/social-media-statistics-of-the-day/
    • http://www.flickr.com/photos/ruralsprawl/4294457566
    • http://www.theinvisiblegorilla.com/
    • http://www.flickr.com/photos/65978965@N07/6028131954/
    • http://www.flickr.com/photos/bridget_dercs_photos/5716142038
    • Telus International: social care / white paper Adapted from the U.S. Air Force Blog Triage & the Altimeter Group Social Media Triage
    • http://www.flickr.com/photos/dellphotos/5242001436
    • http://www.facebook.com/dell?sk=app_162706693848169
    • http://www.facebook.com/dell?sk=app_162706693848169
    • www.youtube.com/watch?v=ZI31liquBKk
    • http://www.youtube.com/watch?v=8mzgGv9nSMo
    • http://www.dicaswin.com.br/
    • http://www.zipline.com.br/blog