CONTENTS1. The Company2. Products and Services3. Equipment4. Showroom5. Our Range of Products and Ingredients6. The Bellizzi Brand7. Fairtrade and Rainforest Alliance8. Vending Surround and Coffee Bar Design9. Technical Support10. Contact Us
1 THE COMPANYNorth West Vending , from its first tentative steps in 1972, has evolved into today’s modern, highly efficient and customer driven ‘total solutionservice’ refreshment partner, capable of fulfilling the requirements of some of the UK’s most discerning companiesFull AVA Quality Assurance accreditation ensures that your trust in us is well founded; we are fully compliant with every aspect of the strictguidelines and the high standards of achievement demanded by the AVA inspectorate on an annual basisWe produce the Bellizzi brand of premium fresh roasted beans and ground coffees, which are sourced from some of the world’s finest coffeeplantations, to complement our extensive range of products, sourced with one specific intention – your satisfaction and enjoymentOur custom-built premises includes a large warehouse facility with offices, a fully equipped workshop and state-of-the-art showroom & clientlounge, to enable us to provide you with exceptional support. We are always pleased to welcome existing, or potential, clients to ourshowroom, where we can demonstrate, live, our wide range of vending systems – including the latest technology Bean to Cup and Fresh Brewhot drinks systems and a fully automated restaurant facility
THE COMPANY ( contd. )We provide an exceptional range of vending systems to suit every requirement;hot drinks, cold drinks, cans, bottles, snacks and food.Our strength is in creating bespoke solutions for individual clients. We offer everything –from maintenance only contracts to a fully managed and operated service, whereeverything is looked after for you – including the paperworkWe provide only the very best in equipment and products – our supply partners includepremium brands such as Nestle, Cadbury’s, Typhoo & PG Tips, CocaCola and Pepsiamongst many others and high class artisan producers such as Marshfield Bakery,Mobberley Cakes,Whether you’re a current client, you already provide a refreshment service toyour business, or are looking to do so for the first time, heres what to expect:Our aim is to provide the most appropriate solution to your specific needs and ensure that we not only deliver this to you, but do so in a manner that encourages long-lasting business and personal relationships. If we are to achieve this, then everything has to be right, from the very beginning.As a founder-member of the NIVA National network of independent vendingcompanies, we are well placed to care for the requirements of clients nationwide,with the same high standards of service at every location.We’re here to offer supportWe’re here to offer helpWe’re here to offer advice, and...We always aim to do so, professionally, thoughtfully, efficiently and with care and attention to detail.We aim to provide you with an exceptional experience
2 PRODUCTS AND SERVICES• Automatic Drinks and Snack Vending Systems • Total Solution Service – our fully managed operation • Supply and Maintenance Care • Maintenance Only service • Food Supply & Catering Service Partners recommended• Wholesale Ingredient Supply • Fresh Roasted Coffee, Beans or Ground, Instant Coffee, • Leaf Tea, Instant Tea, Specialty Teabags • Chocolate • Kenco Singles • Cans, Bottles, Snacks and Confectionary• Design and Build • CAD design facility for coffee bar and automated restaurant facilities • Bespoke Vending Surrounds • Branding Design Service• Technical Support • Factory Trained Mobile and Static Engineers • 7 days per week cover available • Dedicated Account Managers
3 EQUIPMENT•Pour & Serve Filter Systems• Kenco Singles and Flavia Capsule Systems•Table top Instant Push Button Drinks Machines•Latest Technology, Bean to Cup Table Top Machines•Floor Standing Hot and Cold Drinks Machines•Snack, Can, Bottle and Food Machines•Water CoolersWhatever your requirement, we provide the right solution for you along with a range of financeoptionsWe work closely with selected manufacturers with excellent reputations including N & W, Crane,Bravilor and Etna to continuously develop our product range and customer satisfactionFull technical support is provided for all equipment that we supply
4 SHOWROOM A Warm Welcome Awaits…Our state of the art showroom and training facility enables us to provide you with an exceptional experience.With a wide range of fully operational equipment, you are able to view and use the latest vending technology and drinks systemsOperator Training can be provided, Showroom Client Loungeon an individual basis or in small groups,to suit you in our fully automated restaurantWe are always pleased to welcomeexisting or prospective clients to ourluxurious client lounge– in itself an interior designer’s dream -where we can provide the perfect ambienceto discuss your requirements and allow us tocreate the ideal solutions for your venue. Client Lounge Showroom
5 OUR PRODUCT RANGEAn extensive range including:Premium Coffees - from leading brands such as Bellizzi, Kimbo, Nescafe, Rombouts & Lavazza. Exclusive, bespoke blends created for you Single Origin & Blended Coffees, Whole Bean or Pre-Ground Packaged to suit a wide range of machine types and requirementsFine Teas - by Mighty Leaf, Twinings, Tetley, Clipper (Fairtrade), PG Tips,Chocolate - for delicious hot chocolate & mocha drinks – Soluble from Cadbury’s and Fairtrade and Sauces by Ghiradelli or Simply ItalianSyrup Flavours - for fascinating latte and milkshake drinks - by DaVinci or Simply ItalianSugar - Vending, Sticks, Sachets, Rough Cut Cubes by Bellizzi, La Perruche or FairtradeContinental Biscuits - Biscotti, Cantuccini, Amaretti, Lotus Speculoos, EliteCookies, Muffins & Other Bakery - Byron Bay, Marshfield Bakery, Mobberley CakesAfter Dinner / Boardroom Mints & Chocolates – WhittakersPure Fruit Juices – Juice Burst by PurityAccessories - Milk Jugs, Chocolate Shakers, Thermometers, Shot Glasses, Biscotti Tongs, Latte Spoons, Cleaning ProductsCups and Saucers – Plastic and Paper Hot Cups, Plastic Cold cups, Porcelite & Churchillware Crockery. Personalisation Service availableDisposables and Take Out - Cup Wraps, Stirrers, Carry Trays, Serviettes and a complete range of other quality disposables
6 THE BELLIZZI BRANDWe exclusively produce the Bellizzi brand of Fresh Roasted Whole Beans and Ground Coffees.The name derives from a small town located on the South West coast of Italy, deep in the heart of a region that has a long heritage incoffee roasting. At one time, coffee was roasted here over Oak Chips to create wonderful, mysterious and complex aromas with aunique flavour.We have sought to honour this historical heritage by creating a range of premium coffees that respect the traditional passion andcraftsmanship whilst using blending and roasting techniques that are ‘state of the art’ to produce vibrant,rich flavours to be enjoyed by everyone – whether you simply enjoy excellent coffee or are a real connoisseur !Our Coffees are sourced from some of the worlds finest coffee plantations, then carefully blended and roastedhere in the UK by craftsmen with many years experience of their trade, on the latest technology roastingequipment, to perfection.Our smaller batch roasting process ensures that your coffee is at maximum freshness when you receive it;you can be confident our coffees haven’t spent weeks and months in transit or in a warehouse losing theirnatural oils and flavours.
7 FAIR TRADE AND RAINFOREST ALLIANCEWe take our responsibilities towards ethical and environmental issues very seriously and are fully focused on supporting and fulfilling ourrole in these areas with great passion and care.We supply a very extensive range of products that have been certified by the Fairtrade Foundation and are eligible to carry their logo andwe are committed to a policy of extending our involvement with the Rainforest Alliance programme.Our packaging uses the latest technology processes to minimiseits environmental impact and we work closely with manufacturers ofour disposable products to ensure that materials used in theirprocesses are sourced in conjunction with this ethos and,where possible, maximum use is made of recycled materials.
8 VENDING SURROUND AND COFFEE BAR DESIGNWe can provide an attractive range of ‘stand alone’ Coffee Machine Stations, Coffee Carts and Coffee Bars to enable you to provide a coffeefacility in almost any location – even where there is no mains water supply.Fully integrated Automated Restaurant Systems and Vending Surrounds are available in conjunction with the expertise of our design teamThese are manufactured to your bespoke design to enable you to fully co-ordinate your vending facility or coffee station with any surroundings.Please ask for further details and individual quotation
9 TECHNICAL SUPPORTNorth West Vending has a team of fully qualified and highly trained engineers providing first rate technical support and maintenance,for all equipment that we supply. A large stock of spare parts ensures that we are able to return your equipment to full working order,very quicklyService is available on an ‘as required, pay per call’ basis or we can arrange a service contract to suit your requirements.Technical support can also include customer’s equipment supplied by third party sources.