Saddle Creek Fulfillment Brochure 2011

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Order Fulfillment Overview

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Saddle Creek Fulfillment Brochure 2011

  1. 1. Fulfillment
  2. 2. Comprehensive Order FulfillmentWhen it comes to fulfillment, your Extensive Capabilitiestop priority is delivering customers’ We draw on a variety of capabilitiesorders accurately, efficiently and throughout the fulfillment process:cost-effectively. Don’t have thetime, expertise, or resources Set-upto manage that on your own? n E-commerce & systemWe can help. integration n Freight & transit optimizationSaddle Creek provides turnkey, n Kitting, tagging, & labelingmulti-channel solutions to fit your n Distribution & contact centerspecific business objectives.Together with our wholly owned configurationsubsidiary ProLog Logistics, we Shipoffer a variety of services such n Inbound product receiptas order fulfillment, inventory n Order managementmanagement and reporting, freight n Pick-pack-shipmanagement, and contact center n Quality controland customer service. These can n Special handlingbe used on an ala carte basis orbundled for optimal efficiency. Service n Contact center & customerWe’re well equipped to handle serviceprojects of any size or scope, n Returns and claimsfrom individual pieces to larger LTL processingorders. Our experienced associates n Inventory managementare committed to providing n Retailer compliance & EDIseamless, error-free fulfillment. n Reporting & data mining For a convenient, single-source solution, these capabilities can be integrated with our nationwide logistics services—warehousing, transportation and packaging.
  3. 3. E-commerce and Advanced TechnologyMulti-Channel Our state-of-the-art systems ensureWhether your business is exclusively visibility and accurate reporting. Ourweb-based or you require multi- warehouse management systemchannel distribution, we’re ready to (WMS) utilizes API/web servicesmeet your order fulfillment needs. to quickly and effectively integrateShipping pallets of product to a big with clients’ accounting, ERP orbox retailer, product samples within web-based commerce systems.your own company, or individual We also offer access to real-timeitems to a consumer from your order and inventory data through aonline store? We have the resources web-based portal and automatedand expertise necessary to do it all reporting.effectively under one roof. To keep products moving, ourCustomized Solutions highly automated fulfillment process incorporates everything fromOur in-depth, personal approach to automated carousels to RF hand-your business sets us apart in the held receivers.industry. We take time to understandyour needs and challenges, so we Superior Serviceget the details right up front. Our customers entrust us with criticalWith years of experience in handling business functions—fulfilling ordersorder fulfillment and customer and managing customer interactions.service for some of the world’s We recognize the magnitude ofmost demanding customers, we apply this responsibility and take pride increative processes and best practices delivering high-quality, cost-effectiveto generate the most effective fulfillment and customer service.“solutions for your fulfillment needs. Our customers know they can count on us to do Whatever It Takes ! SMNationwide CoverageWith our nationwide network ofintegrated logistics facilities, we’rein position to respond to your needsquickly and accurately. In fact, we Florencecan reach more than 98 percent of Chicagothe U.S. within two business days Modesto Lexingtonvia ground service. Los Angeles Charlotte San Diego Atlanta Dallas/Ft. Worth Macon Jacksonville Lakeland
  4. 4. 888-878-1177 ■ www.saddlecrk.comWarehousing ■ Transportation ■ Packaging ■ Fulfillment 3010 Saddle Creek Road, Lakeland FL 33801 082011

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