IT sourcing
Tommi Kanto
PKC IT

1
Challenges in IT sourcing
• (I think) an IT department consists of:
• Company’s IT people
• IT vendors delivering IT servi...
To do list in IT sourcing...
• Have a contract database with dates and scope
• Understand your key IT services and related...
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Menestyksen resepti IT-hankinnoissa: case PKC Group, Tommi Kanto

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Kuinka onnistun tietojärjestelmien ostamisessa - Codenton aamiaisseminaari Helsingissä 16.1.2014

Tommi Kanto, PKC Group: Menestyksen resepti IT-hankinnoissa, case PKC Group

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Menestyksen resepti IT-hankinnoissa: case PKC Group, Tommi Kanto

  1. 1. IT sourcing Tommi Kanto PKC IT 1
  2. 2. Challenges in IT sourcing • (I think) an IT department consists of: • Company’s IT people • IT vendors delivering IT services • IT systems and services • Global business – global challenges • Local solutions vs harmonized • Preferred vendors – capabilities globally? – Finding the rights solutions ( & needs) –how? • Managing internal and external expectations – Employees – Vendors • Rules & Policies – Micromanagment vs control & accountability 2
  3. 3. To do list in IT sourcing... • Have a contract database with dates and scope • Understand your key IT services and related vendors – ecosystem • Investigate and find (i.e. www.itewiki.fi ) what are alternatives for vendors and services (new concepts, ways of doing things) • Meet vendors frequently, but understand why, for what potential reason • Make internal rules and policies so clear (and communicate) 3

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