2. The 'hygiene' word is deliberately
medical as it is an analogy of the
need to do something that is
necessary, but which does
contribute towards making the
patient well (it only stops them
getting sick).
Frederick Herzberg drew on Maslow’s theory of human needs and expanded it.
He replaced a single hierarchy of needs with two sets of factors. In Herzberg’s
theory, only the second set was really useful in motivating employees.
Herzberg’s two factor (motivation-hygiene) theory
We have basic needs (hygiene needs) which, when
not met, cause us to be dissatisfied. Meeting these
needs does not make us satisfied - it merely
prevents us from becoming dissatisfied.
Thursday, 25 July 13
5. In-trin-sic
Inward , inwardly < intra- , within
1 belonging to the real nature of a thing; not dependent on external
circumstances; essential; inherent
2 located within, or exclusively of, a part
Ex-trin-sic
From without, outer, without
1 Not really belonging to the thing with which it is connected; not inherent
2 Being, coming, or acting from the outside;
Extrinsic refers to that which, coming from outside a thing, is not inherent in its
real nature [ the extrinsic advantages of wealth]
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6. You need to be paid on time each month so you
can pay your bills.
If you are not paid on time, you get really
unhappy.
But when you get paid on time, you hardly notice
it.
Question: What factor is your salary?
Example....
Thursday, 25 July 13
7. On the other hand, when your supervisor gives
you a pat on the back, you feel good.
You don't expect this every day and don't
especially miss not having praise all of the time.
Question:What factor is the pat on the back?
Example.....
Thursday, 25 July 13
9. Locke’s goal-setting theory
Edwin Locke’s motivation theory is not a needs theory; it is known as goal
theory.
According to Locke, satisfaction comes from achieving defined goals. He argued
the more challenging the goals, the greater will be the effort put in and also the
satisfaction enjoyed by the worker. Difficult goals, when accepted by workers,
result in higher performance than easy goals.
Goals must be
challenging
Goals must be specific
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Thursday, 25 July 13
