Train The Trainer
Upcoming SlideShare
Loading in...5
×
 

Train The Trainer

on

  • 22,377 views

Train the trainer course slides with added activities to check learning

Train the trainer course slides with added activities to check learning

Statistics

Views

Total Views
22,377
Slideshare-icon Views on SlideShare
22,367
Embed Views
10

Actions

Likes
10
Downloads
1,395
Comments
2

3 Embeds 10

http://www.slideshare.net 7
https://tasks.crowdflower.com 2
http://www.slashdocs.com 1

Accessibility

Categories

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel

12 of 2

  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
  • Thank you very much for the information and outline. Really helpful and enlightening. Appreciate much!
    Are you sure you want to
    Your message goes here
    Processing…
  • I have found this presentation an excellent piece of document helping me to pursue my own plan to launch a training and solution providing company in the area of business assurance.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

    Train The Trainer Train The Trainer Presentation Transcript

    • Train the Trainer
    • Ice breaker
      What is your background?
      What are your expectations from the course?
      What has been your greatest achievement to date, and why?
    • Aims & Objectives
      At the end of this programme you should:
      Understand how people learn
      Understand how to create your own training
      Understand how to adapt your style for different groups
      Understand the types of training aids
      Have the self confidence to train / present
      Have fun!
    • Aims & Objectives
      At the end of this session you should:
      Understand why we train
      Understand the qualities of a successful trainer
      Understand a training model
      Appreciate the limitations of training
    • Why do we train?
      Recruitment & retention
      Employees need to know the job
      Consistency
      Safety
      Multi-skilling
      Adapt to change
      Technology
      Economy
      Legislation
    • What are the qualities of a successful trainer?
      Focused on performance improvement
      Ability to see when training is not the solution
      Ability to relate to different cultures and situations
      A willingness to learn
      Ability to create a safe learning environment
      Ability to motivate
      Willingness to use a variety of styles
      Willingness to shift focus as needs change
    • Exercise 1
      What issues might a new trainer be faced with, and how can they be addressed/eliminated? (10 mins)
    • The Trainer
      Training is a skill just like any other, there are factors that can combine to reduce your self confidence and being aware of them can help you manage them:
      Personal
      Lack of knowledge
      Skill
      Situation
    • Personal
      Personal factors can be:
      Lack of confidence
      Low self-esteem
      Feeling inferior
      Being tongue-tied
      Making a msitake
      Inability to take criticism
      Lack of control
      Appearance
    • Knowledge
      Knowledge factors could include:
      Inability to explain your knowledge in a way the group understands
      Feeling that you don’t know enough
      Not being up-to-date
      Poor memory for facts or figures
      Fear of making errors
      Concern about being challenged
      “Subject expert” in the crowd!
    • Skill
      Skill factors are those which affect our ability to put the message across:
      Speech & delivery
      Accent
      Dialect
      Vocabulary
      Clarity
      Tone, pace & pitch
      Power of voice
    • Situation
      Situation factors generally concern the setting or the audience:
      Size of the group
      Levels of knowledge / background
      Support / opposition
      Lighting, heating & ventilation
      Seating and equipment
      Disturbances & noise
    • Managing yourself
      The key to undertaking any training is
      Prior Preparation Prevents Pretty Poor Performance!
      Oh, and….
      Practice makes perfect!
    • Systematic Training model
      Identify the
      Training Needs (TNA)
      Evaluate the
      training
      Design the
      training
      Carry out the
      training
    • HASAWA 1974
      This piece of legislation gave a model that is used in law to recognise competency at work:
      Information
      Instruction
      Training
      Supervision
    • What makes training effective?
      Think of a training experience you have had that
      was effective.
      What was the context of the learning experience?
      How was the material presented that made this experience so different?
      What was the mood of the teacher and students?
      What impressed you the most?
      Do you remember what you learned, or the excitement of the learning?
    • Aims & Objectives
      At the end of this session you should:
      Understand the principles of adult learning
      Understand how to judge your target audience
      Be able to adapt your style to reflect your audience type(s)
      Be able to deal with difficult situations
    • Principles of Adult Learning
      Adults learn best when
      The trainer seeks input from the trainee
      The training is recognized by the trainee as being needed to improve a skill
      The training is perceived to be practical and providing real life solutions
      The training builds on the life experiences of the trainee
    • Did you know?
      Of what we learn we retain approximately:
      10% of what we read
      20% of what we hear
      30% of what we see
      50% of what we hear and see
      70% of what we say
      90% of what we say and do
    • Exercise 2
      True or false? – And why? (5 mins)
      The older one is the less interested that person is in learning
      Trainees cannot really tell how the Trainer feels about them
      The trainee wants to know HOW the information received is necessary
      Trainees learn best when they feel safe
    • Training methods
      Demonstration
      Lecture
      Team and individual exercises
      Self-correction
    • Exercise 3
      Identify methods of training appropriate to each learning style: (20 mins)
      Active / Reflective
      Sensing / Intuitive
      Visual / Verbal
      Sequential / Global
    • Difficult situations
      There are times when a trainer can be confronted with a difficult situation:
      “In-company” politics
      Obstructive people
      Personality clashes
      Resistance to change
      Aggression
    • Aims & Objectives
      At the end of this session you should:
      Understand the importance of training needs analysis (TNA)
      Be able to develop your own lesson plans
      Be able to deliver high-impact training
      Be able to deal with difficult situations
    • Training Needs Analysis
      Identify the problem
      Gather information
      Analyse the information
      Develop recommendations
    • Exercise 4
      Information sources
      In undertaking a TNA, how could you gather the necessary information? (5 mins)
    • Information sources
      Observing and Listening
      Surveys
      Interviews
      Tests
      Reviewing Company Records
    • Recommendations
      Some questions to ask
      What specific skills or information should be taught?
      Who should be involved in the training?
      Who should do the training?
      Is training the answer for this problem?
      Remember IITS
    • Sharing the outcome – 1
      A summary of how the needs analysis was conducted
      A description of how the information was analysed
      An identification of the problem
      A training recommendation to resolve the problem
    • Sharing the outcome – 2
      Why this recommendation is being made
      How this course of action will benefit the company by moving closer to its stated goals
      How the training will benefit employees
      Limitation of training as a fix-all answer
    • Exercise 5
      Developing a training programme
      What do you need to consider in order to develop a training programme or specific course? (10 mins)
      Produce a bullet point list and short explanation for each item you choose
    • Designing the Training
      Learning objectives
      Course outline
      Assess current abilities
      Assess available resources
      Identify specific skills to be taught
      Develop and sequence major topics
      Learning environment
    • Lesson plans – 1
      Most lesson plans share 4 common elements
      Objectives for that particular lesson
      Important areas of information to be covered
      Method of teaching to be used
      Materials or training aids to be used in that lesson
    • Lesson Plans – 2
      Effective Lesson Plans
      Encourage interest in the topic with the trainees
      Ensure an interactive teaching methodology
      Ensure that a variety of learning styles is used
      Increase the likelihood of retention of the material being learned
    • Lesson Plans – 3
      Other factors to consider
      Size of the training group
      Cultural diversity within the group
      Special needs individuals
      Venue - room size, acoustics, comfortable chairs
      Teaching aids
    • Learning Environment
      There are many ways of creating a learning environment:
      Classroom based
      Workshops
      On the job
      Work experience
      Specialist
    • Exercise 6
      One of the key skills of a trainer is knowing what environment to create for the type of learning taking place.
      Pick a subject of training that is needed in your workplace and decide what kind of environment would be most effective and why. (5 mins)
    • Teaching Aids
      There are a variety of training and visual aids that a trainer can use to be more effective:
      Laptop (PowerPoint)
      Flip charts
      TV & video (CD-Roms / DVDs)
      Props / Pictures
      Skills practice (role play)
      Exercises / games
      Music
    • Exercise 7
      For the training session that you agreed on for exercise 6 (learning environment)
      Decide a minimum of 3 different teaching aids that you would use to maximise the learning
      What are the advantages and disadvantages of your chosen aid?
    • Day 2 Activity
      Working together in your group, undertake the following
      Prepare a short training session, from the list below, to be delivered tomorrow;
      Induction for a group of new staff
      Implementing a new method of work
      Improving customer care
      Building team relations
    • Activity - Rules
      Prepare a short training session, of your choice, to be delivered tomorrow;
      Evidence of your TNA
      Lesson plan
      Use of various teaching aids
      Each member of the group has to present and equal amount of the training (20 mins)
      Some form of evaluation during the session
      An indication of how you would evaluate the effectiveness of your training afterwards
    • Activity - Guidance
      Prepare a short training session, of your choice, to be delivered tomorrow;
      Set out the room as you see fit according to your lesson plan
      Make use of all the aids available
      Feel free to use others!!
      We can act as advisors but will not alter content, style etc
      Relax – this is not a pass or fail exercise, we all have to start somewhere!
    • Aims & Objectives
      At the end of this session you should:
      Understand the importance of evaluating all training
      Be able evaluate your training
      Be able to give, and receive, constructive feedback
      Be able to deal with difficult situations
    • Evaluating Training
      There are four standard levels of evaluation
      Trainee reactions to the training
      Trainee learning
      Trainee on-the-job behavioural changes
      Results of the training for the organisation
    • Evaluating training
      Evaluations may measure:
      Results of the training
      The Trainer’s effectiveness
      The actual application of training to the job
      The growth in skills and knowledge
      The effectiveness of the design of the course
    • Exercise 8
      For the training session that you agreed on for exercise 6 (learning environment)
      How would you measure the effectiveness?
      What are the advantages and disadvantages of your chosen method?
    • Types of evaluation
      Allowing trainers to give feedback to the trainees.
      Allowing trainees to give feedback to the trainers
      Allowing monitoring of the material being taught for relevance and interest level
    • Types of evaluation
      Ongoing mini-evaluations help assess if the training is effective
      Verbal quizzes, short written assignments, etc to ensure the teaching methodologies are effective and on target with the Learning Objectives
      Anymore????
    • Giving Feedback – 1
      Providing students with feedback during the course of a training programme is an important way of reinforcing learning and correcting misunderstandings, but remember:
      If the whole group misunderstand what have you done wrong???
      Must be specific
      Timely
      Don’t publicly humiliate
      Constructive
    • Giving Feedback – 2
      Giving feedback can be done through verbal and non-verbal means:
      Supporting an idea made by a group member
      Praise
      Written information on assessment papers
      Smiles
      Eye contact
    • Day 2 Activity
      Working together in your group, undertake the following
      Prepare a short training session, from the list below, to be delivered tomorrow;
      Induction for a group of new staff
      Implementing a new method of work
      Improving customer care
      Building team relations
    • Activity - Rules
      Prepare a short training session, of your choice, to be delivered tomorrow;
      Evidence of your TNA
      Lesson plan
      Use of various teaching aids
      Each member of the group has to present and equal amount of the training (20 mins)
      Some form of evaluation during the session
      An indication of how you would evaluate the effectiveness of your training afterwards
    • Activity - Guidance
      Prepare a short training session, of your choice, to be delivered tomorrow;
      Set out the room as you see fit according to your lesson plan
      Make use of all the aids available
      Feel free to use others!!
      We can act as advisors but will not alter content, style etc
      Relax – this is not a pass or fail exercise, we all have to start somewhere!
    • Activity - Feedback
      After your group session;
      Evaluate your own performance (Good / Could do better)
      Prepare and give feedback to your audience
      Welcome feedback from your audience
      Relax – this is not a pass or fail exercise, we all have to start somewhere!