Coach Approach to Leadership - Conversations for Success

Coach Approach to Leadership
What’s Coaching?
A Definition:
Coaching is a deliberate process using focused conversations to create an environment for individual growth, purposeful action and sustained improvement

Why Coaching?
Benefits and Effects
Goal orientated – so we all know where we are going and why!
Facilitates collaboration – so we can work together effectively
Encourages creative thinking – for tough times and tough targets
Develops trust, openness and honesty – so we all understand
Promotes ‘just in time’ learning – and doesn’t rely on ‘training’
Challenges positively – so we can co-create our future
Delivers results through people – there’s no other way!
Motivates individuals, teams and organisations to succeed

Coaching Environment
Developing Trust
If our intentions are positive we will create a positive environment
Positive
Intention
We need sufficient, appropriate relationships with our people for trust to develop
TRUST
Words
And
Deeds
What we do must
match what we say
Relationship
Jan van der Hoop
1-4

Coach Approach to LeadershipBehaviours that work!
Empowering others
Focus on People AND Task
Generates ideas and solutions
Motivates and fulfills
Creates sustainable performance
Use on customers and partners too
Coaching
Celebrate success
Challenge old thinking
Monitor performance
Provide feedback
Provide continuous support
Remove the barriers to success
Provide opportunities for development
Show a commitment to high standards
Be clear about the organisation’s mission and purpose
Listen to people’s ideas and opinions
Give encouragement, recognition and praise
Create an environment of trust
Provide resources to do the work
Be very clear on your expectations of others
Managing
1-3

Coach Approach to LeadershipFlexibility of behaviours
Be Flexible
Operate according to the needs of the “person and situation”
Less directive, more inclusive
Less telling, more questions
More directive
More telling
Fewer questions
Based on Daniel Goleman,
Using Emotional Intelligence

Coach Approach to LeadershipFundamental skills
Listen beyond the words
to the needs, wants and motivations of your people
Use powerful questions
to engage thinking, and generate ideas
Choose appropriate style
according to the needs of different situations

Coach Approach to Leadership - Conversations for SuccessQuestions / Approaches that bring the GROW model to life!
Will
Goal
Get focused!
Whose agenda is it?
What’s the outcome
Why is that important?
What are our measures of success?
What’s the plan of action?
What’s success look like?
What are the milestones?
What support do you need?
What’s your commitment?
Reality
Options
What ideas do you have?
What’s possible?
What’s the potential?
What are the real choices?
What are the implications?
What might get in the way?
What’s going on?
Who’s involved?
What’s the history?
What’s the current situation?
What’s happened so far / already?
What’s the GAP related to the goal?
Outcome, Gap, Clarity, Agreement, Action, Commitment

Coach Approach to LeadershipSustaining Progress and Success
Commit to regular, focused time with your people
Use your own coaching to discover and create appropriate actions
Be curious – use questions effectively
Challenge people positively
Move to action always
Be aware of your intention in all things, and at all times
Encourage, praise, reward
Be a role model
Learn, share and implement

Coach Approach to LeadershipSummary

Coach Approach to Leadership - Conversations for Success

by coachfac on Aug 16, 2011

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