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Transcript

  • 1. WHAT DO WE WANT?
  • 2. Groups make decisions that lead in a new direction. Individuals change behavior.
  • 3. workshop study circle future search public hearing citizen survey website appreciative inquiry newsletter hotline charrette asset mapping deliberative dialogue town hall open house radio spot online social networking world café press release email newsletter open space technology asset mapping focus group stakeholder interview
  • 4. Arnstein’s Ladder of Citizen Participation
  • 5. Understand the Complexity of the Decision . . . more complex less complex
  • 6. Type of Decision Routine Controversial Technical Decision Values-Based Decision Known, accepted values Values in conflict
  • 7. Stakeholder Characteristics Known, easy to identify Unkown, hard to identify Small number Large number Homogenous Diverse Equal power and resources Unbalanced power and resources Important stakeholders have Important stakeholders outside power power structure
  • 8. Decision Phase / Implementation Issues Decision already made Decision needs to be made Single entity can Implementation requires implement multi-party collaboration Implementation Stage Goal Setting, Idea Generation, Selection of Alternatives People generally agree Legitimacy of sponsor action is the sponsor has the right in question. to act. Sponsor has legal Sponsor needs others to take authority to make legal action. decision.
  • 9. Understand the Complexity of the Decision . . . more complex less complex . . . to Choose the Right Type of Public Involvement
  • 10. Uni-Directional Communication public hearing? newsletter recorded hotline radio spot website press release Purpose: Inform, Educate Feedback Loops: Minimal or None
  • 11. Bi-Directional Communication stakeholder interview focus group workshop charrette? citizen survey live hotline public hearing? open house Purpose: Generate Ideas, Solicit Feedback Feedback Loops: Some
  • 12. Multi-Directional Communication charrette? deliberative dialogue world café social networking future search asset mapping open space technology Purpose: Develop Collaborative Action Feedback Loops: Many
  • 13. So what?
  • 14. Assessment Tool
  • 15. Decision Analysis for Sustainability
  • 16. Many Hands . . . The Only Way
  • 17. One Question . . .