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Tutor training slides

  1. 1. Welcome to CMI Tutor Training Day
  2. 2. Welcome and Update Narinder Uppal Director – Awarding Body and International Development
  3. 3. Strategic Themes – 2011/12
  4. 4. Chartered Management Institute (CMI) CMI is a professional body. It is the only chartered professional body dedicated to raising standards of management and leadership across all sectors of UK commerce and industry. By setting minimum professional standards – built into our qualifications, membership criteria and learning resources – we recognise individual capability and give employers confidence in their managers’ performance.
  5. 5. Recognising our strengths <ul><li>Income annually from </li></ul><ul><li>membership cash cow – </li></ul><ul><li>needs to evolve </li></ul><ul><li>Awarding Body – 5 years of </li></ul><ul><li>rapid growth with significant </li></ul><ul><li>market potential both UK and </li></ul><ul><li>overseas </li></ul><ul><li>Healthy investment and </li></ul><ul><li>property values </li></ul>
  6. 6. Managers are the largest occupational group and will continue to be so in the future. The number of managers across the UK is forecast to rise from 4.8m in 2007 to 5.7m by 2017 .   By 2017 managers and senior officials will make up 18 per cent of all those employed – up from 16 per cent in 2007.   1.1 million managerial jobs have been created since the turn of the 21 st century, making it the fastest growing occupational group. The future
  7. 7. <ul><li>Employers, Members </li></ul><ul><li>Approved Centres </li></ul><ul><li>Government </li></ul><ul><li> Feedback Policy & Research </li></ul><ul><li>Sales Marketing </li></ul><ul><li>Product </li></ul><ul><li>Development </li></ul>Integration…! ‘ demonstrating our relevance’
  8. 8. Strategic themes behind the delivery <ul><li>Raising standards in management & </li></ul><ul><li>leadership </li></ul><ul><li>Increasing profile and influence </li></ul><ul><li>Increasing membership </li></ul><ul><li>Attracting younger managers </li></ul><ul><li>Developing our capacity & financial </li></ul><ul><li>strength </li></ul>
  9. 9. Raising standards ‘ number 1 for qualifications ’ <ul><li>Improving network of approved centres </li></ul><ul><li>Strategic alliances with HE sector </li></ul><ul><li>Mapping CMI qualifications against </li></ul><ul><li>sector frameworks </li></ul><ul><li>12.5% growth in registrations </li></ul><ul><li>National awareness campaign </li></ul><ul><li>IC qualifications on the framework </li></ul><ul><li>International expansion </li></ul><ul><li>Review of Chartered Manager </li></ul>
  10. 10. Raising Standards ‘ proving our worth to employers ’ <ul><li>Proving through research that </li></ul><ul><li>members are better managers </li></ul><ul><li>Launching diagnostic tool – </li></ul><ul><li>ManagerInsight </li></ul><ul><li>Introducing simpler more focused </li></ul><ul><li>proposition </li></ul><ul><li>Targeting top 1000 with top 250 </li></ul><ul><li>key </li></ul><ul><li>Focus on health and local </li></ul><ul><li>government sectors </li></ul>
  11. 11. Profile ‘ widening & deepening our appeal ’ <ul><li>Major research into M&L making a </li></ul><ul><li>difference demonstrating that </li></ul><ul><li>investment pays </li></ul><ul><li>Increasing influence and reach within </li></ul><ul><li>government & large organisations </li></ul><ul><li>Launching Campus CMI </li></ul><ul><li>Building on the national & management </li></ul><ul><li>leadership awards launched in 2010 </li></ul><ul><li>National awareness campaign </li></ul><ul><li>PR </li></ul><ul><li>Building on web and social media </li></ul><ul><li>presence </li></ul>
  12. 12. Membership ‘attracting & retaining members’ <ul><li>Acquisition </li></ul><ul><li>- New younger fee paying members </li></ul><ul><li>- Students </li></ul><ul><li>- Marketing campaigns </li></ul><ul><li>- Strategic partnerships </li></ul><ul><li>- CMI/IC member offer </li></ul><ul><li>- Overseas branches offer </li></ul><ul><li>Retention </li></ul><ul><li>- Use of Merlin </li></ul><ul><li>- Retiree offer expansion </li></ul><ul><li>- New look magazine </li></ul><ul><li>- Campaigns </li></ul>
  13. 13. Youth ‘engaging with tomorrow’s leaders’ <ul><li>Students </li></ul><ul><li>- conversion </li></ul><ul><li>- messaging </li></ul><ul><li>- mentoring </li></ul><ul><li>- case studies </li></ul><ul><li>Communications </li></ul><ul><li>- social networking </li></ul><ul><li>Apprenticeships </li></ul><ul><li>- approved centres </li></ul><ul><li>Campus CMI </li></ul>
  14. 14. Resources, Support & Benefits
  15. 15. Qualifications and Standards
  16. 16. Qualifications Penelope Summerfield Qualifications Manager
  17. 17. Management & Leadership Qualifications Aspiring Managers Level 2 Team Leading Junior Managers Level 3 First Line Management Level 4 Management & Leadership Middle Managers Level 5 Management & Leadership Level 6 Management & Leadership Senior Managers Level 7 Strategic Management & Leadership Level 8 Strategic Management & Leadership
  18. 18. Management & Leadership Qualifications <ul><li>QCF Qualification Development 2010 </li></ul><ul><li>Qualifications extended </li></ul><ul><li>Level 4 Award, Certificate & Diploma in Management & Leadership </li></ul><ul><li>Level 6 Award, Certificate & Diploma in Management & Leadership </li></ul><ul><li>Level 8 Award, Certificate & Diploma in Strategic Management & Leadership </li></ul><ul><li>Qualification Amendments </li></ul><ul><li>Level 2 Award, Certificate & Diploma in Management & Leadership </li></ul><ul><li>Unit 2001 re write </li></ul><ul><li>Unit 2010 Corporate Social Responsibility – Introduced </li></ul><ul><li>Unit 2009 Introduction to Team Leading – Introduced </li></ul>
  19. 19. Management & Leadership Qualifications <ul><li>Qualification Amendments </li></ul><ul><li>Level 3 Award, Certificate & Diploma in Management & Leadership </li></ul><ul><li>Unit 3001 re write </li></ul><ul><li>Unit 3018 Corporate Social Responsibility – Introduced </li></ul><ul><li>Unit 3017 Introduction to first line management – Introduced </li></ul><ul><li>Introduced level 4 units into the optional group </li></ul><ul><li>Level 5 Award, Certificate & Diploma in Management & Leadership </li></ul><ul><li>Unit 5001 re write </li></ul><ul><li>Unit 5013 re write </li></ul><ul><li>Unit 5022 Organisational Corporate Social Responsibility – Introduced </li></ul><ul><li>Unit 5020 Introduction to Management and Leadership – Introduced </li></ul><ul><li>Unit 5021 Operational Risk Management - Introduced </li></ul><ul><li>Introduced level 6 units into the optional group </li></ul>
  20. 20. Management & Leadership Qualifications <ul><li>Qualification Amendments </li></ul><ul><li>Level 7 Award, Certificate & Diploma in Strategic Management & Leadership </li></ul><ul><li>Unit 7001 re write </li></ul><ul><li>Unit 7013 re write </li></ul><ul><li>Unit 7023 Strategic Corporate Social Responsibility – Introduced </li></ul><ul><li>Unit 7021 Introduction to Strategic Management and Leadership – Introduced </li></ul><ul><li>Unit 7022 Strategic Risk Management - Introduced </li></ul>
  21. 21. Management & Leadership Qualifications <ul><li>New QCF Qualifications </li></ul><ul><li>Management Consultancy </li></ul><ul><li>CMI Level 5 Award in Management Consultancy (QCF) </li></ul><ul><li>CMI Level 5 Certificate in Management Consultancy (QCF) </li></ul><ul><li>CMI Level 7 Award in Management Consultancy (QCF) </li></ul><ul><li>CMI Level 7 Diploma in Management Consultancy (QCF) </li></ul><ul><li>NVQ Qualifications </li></ul><ul><ul><li>Level 2 NVQ Certificate in Team Leading </li></ul></ul><ul><ul><li>Level 3 NVQ Certificate in Management </li></ul></ul><ul><ul><li>Level 5 NVQ Diploma in Management </li></ul></ul><ul><ul><li>Level 7 NVQ Diploma in Management </li></ul></ul>
  22. 22. Management & Leadership Qualifications <ul><li>New QCF Qualifications </li></ul><ul><li>Specialist Qualifications </li></ul><ul><li>CMI Level 3 Award in Project Management (QCF) </li></ul><ul><li>CMI Level 6 Award in Public Service Leadership (QCF) </li></ul><ul><li>CMI Level 6 Certificate in Public Service Leadership (QCF) </li></ul><ul><li>CMI Level 6 Diploma in Public Service Leadership (QCF) </li></ul><ul><li>Police Qualifications </li></ul><ul><li>CMI Level 4 Certificate in Police First Line Management (QCF) </li></ul><ul><li>CMI Level 5 Certificate in Police Management (QCF) </li></ul><ul><li>CMI Level 3 Award in Neighbourhood Management (QCF) </li></ul><ul><li>CMI Level 5 Award in Neighbourhood Management (QCF) </li></ul><ul><li>CMI Level 3 Certificate in Multi-Agency Working (QCF) </li></ul><ul><li>CMI Level 4 Certificate in Multi-Agency Working (QCF) </li></ul>
  23. 23. Management & Leadership Qualifications <ul><li>New QCF Qualifications </li></ul><ul><li>Health and Social Care </li></ul><ul><li>CMI Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services England (QCF) </li></ul><ul><li>CMI Level 3 Diploma in Commissioning, Procurement and Contracting for Care Services (QCF) </li></ul><ul><li>CMI Level 5 Diploma in Commissioning, Procurement and Contracting for Care Services (QCF) </li></ul><ul><li>CMI Level 7 Diploma in Commissioning, Procurement and Contracting for Care Services (QCF) </li></ul>
  24. 24. Management & Leadership Qualifications <ul><li>New QCF Qualifications </li></ul><ul><li>Assessor & Internal Verifiers </li></ul><ul><li>CMI Level 3 Award in Understanding the Principles & Practices of Assessment (QCF) </li></ul><ul><li>CMI Level 3 Award in Assessing Competence in the Work Environment (QCF) </li></ul><ul><li>CMI Level 3 Award in Assessing Vocationally Related Achievement (QCF) </li></ul><ul><li>CMI Level 3 Certificate in Assessing Vocational Achievement (QCF) </li></ul><ul><li>CMI Level 4 Award in Understanding the Internal Quality Assurance of Assessment Processes and Practice (QCF) </li></ul><ul><li>CMI Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (QCF) </li></ul><ul><li>CMI Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice (QCF) </li></ul>
  25. 25. Management & Leadership Qualifications <ul><li>New SCQF Qualifications </li></ul><ul><li>CMI received Delegated Credit Rating Status from SQA in 2010 </li></ul><ul><li>CMI Level 8 Award in Management and Leadership (SCQF) </li></ul><ul><li>CMI Level 8 Certificate in Management and Leadership (SCQF) </li></ul><ul><li>CMI Level 8 Diploma in Management and Leadership (SCQF) </li></ul><ul><li>Qualifications Extended – until 31 st May 2011 </li></ul><ul><li>SVQ Level 2 in Team Leading </li></ul><ul><li>Level 3 SVQ in Management </li></ul><ul><li>Level 4 SVQ in Management </li></ul><ul><li>Level 5 SVQ in Management </li></ul>
  26. 26. Management & Leadership Apprenticeship Level 2 Competence Qualification CMI Level 2 NVQ Certificate in Team Leading Knowledge Qualification CMI Level 2 Certificate in Team Leading Employee Rights and Responsibilities Personal Learning and Thinking Skills Key Skills Level 1 Key Skill in English/Communication Level 1 Key Skill in Mathematics/Application of Number Level 1 Key Skill in ICT Functional Skills Level 1 Functional Skill in English/Communication Level 1 Functional Skill in Mathematics/Application of Number Level 1 Functional Skill in ICT OR Guided Learning Hours The total on- and off-the-job GLH for the framework is 535 hours The total off-the-job GLH is 260 hours (49% of total GLH) for the framework, which takes an average of 12 months to complete
  27. 27. Management & Leadership Apprenticeship Level 3 Competence Qualification CMI Level 3 NVQ Certificate in Management Knowledge Qualification CMI Level 3 Certificate in First Line Management Employee Rights and Responsibilities Personal Learning and Thinking Skills Key Skills Level 2 Key Skill in English/Communication Level 2 Key Skill in Mathematics/Application of Number Level 2 Key Skill in ICT Functional Skills Level 2 Functional Skill in English/Communication Level 2 Functional Skill in Mathematics/Application of Number Level 2 Functional Skill in ICT OR Guided Learning Hours The total on- and off-the-job GLH for the framework is 615 hours, of which a minimum of 280 hours must take place within the first 12 months and the remainder over the rest of the 12 month programme The total off-the-job GLH is 260 hours (42% of the total GLH) for the framework, of which a minimum of 100 hours must take place within the first 12 months and the remainder over the rest of the 18 month programme
  28. 28. Qualification Development 2011/2012 The next qualifications that will be developed onto the QCF are:- CMCO Certificate in Management Consulting Essentials DMCO Diploma in Management Consultancy BSC Certificate in Business Support BSD Diploma in Business Support The next qualifications that will be developed onto the SCQF are:- CMI Level 6 Award in Public Service Leadership (QCF) CMI Level 6 Certificate in Public Service Leadership (QCF) CMI Level 6 Diploma in Public Service Leadership (QCF) CMI Level 3 Award in First Line Management (QCF) CMI Level 3 Certificate in First Line Management (QCF) CMI Level 3 Diploma in First Line Management (QCF) CMI Level 7 Award in Strategic Management and Leadership (QCF) CMI Level 7 Certificate in Strategic Management and Leadership (QCF) CMI Level 7 Diploma in Strategic Management and Leadership (QCF)
  29. 29. The Quality Assurance Process <ul><li>The role of an Awarding Body is to ensure: </li></ul><ul><li>Units and qualifications meet regulatory requirements </li></ul><ul><li>People involved in Teaching, Assessment and Verifying have the appropriate </li></ul><ul><li>expertise </li></ul><ul><li>Assessment are to the required standard </li></ul><ul><li>The role of an External Verifier is to ensure: </li></ul><ul><li>The quality and consistency of CMI qualifications </li></ul><ul><li>The centre are meeting the regulatory bodies quality and monitoring requirements </li></ul><ul><li>Approving Centre Staff </li></ul><ul><li>To sample 10% of centres assignments </li></ul><ul><li>If standards fall below CMI requirements a action plan will be issued and a </li></ul><ul><li>deadline agreed </li></ul>
  30. 30. The Quality Assurance Process <ul><li>The role of the Approved Centre is to ensure: </li></ul><ul><li>That there are qualified Lecturers/tutors, Assessors/deliverers and Internal Verifiers and are operating effectively </li></ul><ul><li>Review the quality and consistency of delivery, assessment and verification practices </li></ul><ul><li>Provide CMI with information and fees it requires </li></ul><ul><li>The role of the Programme Director is to ensure: </li></ul><ul><li>All information received is forwarded to the relevant people </li></ul><ul><li>That all administration and assurance processes are to a quality standard </li></ul><ul><li>Marketing and promotion of CMI qualifications </li></ul><ul><li>Training of Centre staff </li></ul><ul><li>Advice CMI of any changes to Centre staff </li></ul>
  31. 31. The Quality Assurance Process <ul><li>The Internal Verifier must be: </li></ul><ul><li>Qualified </li></ul><ul><li>And ensure:- </li></ul><ul><li>The assessment is valid and consistent </li></ul><ul><li>Consistent monitoring and sampling of assessment </li></ul><ul><li>Accurate records of assessment and verification are kept </li></ul><ul><li>The Assessor must be: </li></ul><ul><li>Qualified </li></ul><ul><li>Occupationally competent to assess in the unit they are assessing </li></ul><ul><li>Familiar with CMI units and qualifications </li></ul><ul><li>Actively maintaining their occupational competence </li></ul>
  32. 32. The Quality Assurance Process <ul><li>The Lecturers/Tutors must be: </li></ul><ul><li>Have or working towards a teaching qualification </li></ul><ul><li>Qualified to the level they are delivering to or above </li></ul><ul><li>Occupationally competent to teach the unit they are delivering </li></ul><ul><li>Familiar with CMI units and qualifications </li></ul><ul><li>Actively maintaining their occupational competence </li></ul>
  33. 33. The Quality Assurance Process CMI requirements for Assessor, Deliverers, Lecturers and Tutors Qualification Level Academic Requirement Occupational Competence Requirement Position Held Number of years Level 2 To the same level or above Team Leader 3 years or more Level 3 To the same level or above Junior Manager 3 years or more Level 4 To the same level or above Middle Manager 5 years or more Level 5 To the same level or above Middle Manager 5 years or more Level 6 To the same level or above Senior Manager 5 years or more Level 7 To the same level or above Senior Manager 5 years or more Level 8 To the same level or above Senior Manager 7 years or more
  34. 34. The Quality Assurance Process <ul><li>CMI provides a comprehensive external quality assessment service to all CMI Approved Centres </li></ul><ul><li>All units in Management & Leadership and Coaching & Mentoring from levels 2 to 7 are available </li></ul><ul><li>Assignment briefs can be found on the website </li></ul><ul><li>Service level is 6 weeks </li></ul>
  35. 35. HUB Update
  36. 36. HUB Update Caroline Stonell Awarding Body – Operations Manager
  37. 37. HUB Update <ul><li>HUB Overview </li></ul><ul><li>Guidance and Support </li></ul><ul><li>Questions </li></ul>
  38. 38. HUB Overview <ul><li>On line registration – individual learners, spreadsheet upload, top up </li></ul><ul><li>PAR – Personal Achievement Record </li></ul><ul><li>Reports – current learners, centre details etc </li></ul><ul><li>On line approval – initial approval, ongoing, additional qualifications </li></ul><ul><li>EV1 reporting </li></ul><ul><li>Resources – study resource centre, centre resources </li></ul>
  39. 39. HUB Overview
  40. 40. Guidance and Support <ul><li>Guidance notes – via ‘ Guidance ’ link – top right hand corner </li></ul><ul><li>Frequently Asked Questions – via ‘ FAQs ’ link – top right hand corner </li></ul><ul><li>Customer Service Administrator – technical, operational advice </li></ul><ul><ul><li>Heather Croker – West Mids, NW, Eastern </li></ul></ul><ul><ul><li>Laura Harrison – SW, Yorkshire, East Mids </li></ul></ul><ul><ul><li>Graham Abraham – London, Wales, NE, Overseas </li></ul></ul><ul><ul><li>Elaine Woolmer – SE, N Ireland, Scotland </li></ul></ul><ul><li>External Verifier – e.g. assessment, verification and quality queries </li></ul>
  41. 41. Any Questions?
  42. 42. Marketing and Centre Support
  43. 43. Q&A
  44. 44. Thank you

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