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Lean IT Defined

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Lean IT is defined by Mike Orzen, a Lean Enterprise Institute faculty member. …

Lean IT is defined by Mike Orzen, a Lean Enterprise Institute faculty member.

Orzen will teach the Lean IT full-day workshop, May 17, in Chicago: http://www.lean.org/Workshops/WorkshopDescription.cfm?WorkshopId=52

This excerpt from the workshop slide deck also has questions for you to answer in order to have an information technology operation based on lean management principles.

Among other topics, the workshop will address how to apply lean startup thinking and behavior to every activity in every business function in any industry. The session also includes case studies and exercises.

Learn more about Mike, the workshop's benefits, and what past attendees have said about it here: http://www.lean.org/Workshops/WorkshopDescription.cfm?WorkshopId=52

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  • 1. Lean IT© Copyright 2013 Mike Orzen & Associates, Inc. All rights reserved.Lean Enterprise Institute and the leaper image are registered trademarks of Lean Enterprise Institute, Inc.Instructor: Mike Orzen, CMA, CFPIM, PMP1
  • 2. Learning Objectives• Explore how Lean principles and tools can be applied toyour IT organization– IT Operations (inward facing operational excellence)– IT supporting enterprise continuous improvement(outward facing IT services supporting the business andits customers)• Introduce practical techniques you can apply immediatelyin your organization 2
  • 3. Agenda8:00 IntroductionsWhat is Lean IT?Information Waste Exercise9:30 BreakLean IT Methods OverviewInformation 5s ExerciseWhat are IT Value Streams?11:55 Lunch12:30 Dimensions of Lean IT1:50 Break2:00 Case Study4:15 Adjourn3
  • 4. Defining Lean ITLean IT engages people, using a framework of leanprinciples, systems, and tools, to integrate, align andsynchronize the IT organization with the business toprovide quality information and effective informationsystems, enabling and sustaining the continuousimprovement and innovation of processes.4Source: Lean IT: Enabling and Sustaining Your Lean Enterprise, Bell/Orzen © 2010
  • 5. Defining Lean ITLean IT has two aspects:1. Outward-facing, supporting the continuousimprovement of business processes, and2. Inward-facing, improving the performance of ITprocesses and service delivery.5Source: Lean IT: Enabling and Sustaining Your Lean Enterprise, Bell/Orzen © 2010
  • 6. Key Questions for Lean IT• How can IT work in partnership with the business onimproving process and system effectiveness?• How can we place creativity before capital, processimprovement before IT system investment?• How can IT drive faster and more dramatic improvementsfor the business?• How does Lean help to simplify IT: improvemorale, time, quality and cost?6

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