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A RELIABLE
TEMPERATURE
CONTROLLED SUPPLY
CHAIN IN EMERGING
ECONOMIES

Chilukuri Maheshwar
Anglo Eastern Maritime Academy
Genesis
   1970s- LEDCs ( Less Economically Developed
    Countries)
   Term changed to Emerging Markets or
    Emerging Economies – indicates countries in
    transitional stage between developing to
    developed countries
   Regions of the world that are experiencing
    rapid informationalization under conditions of
    limited or partial industrialization: 2008
    Emerging Economy Report
2010: CATEGORY BETWEEN
FULLY DEVELOPED AND
DEVELOPING
Emerging Economies
   BRIC: Brazil, Russia, India & China
   BRICS: Brazil, Russia, India China & South
    Africa
   BRIICS:
    Brazil, Russia, India, Indonesia, China & South
    Africa
   BRICKET
   BRICM
   BRICK
   Next Eleven
   CIVETS
Importance of Emerging
Economies
   Perceived as growth centres of the future
   Drivers of future economic growth
   Bullish investor confidence
   Show higher economic growth rate compared
    to developed countries
   Expected to play a greater role in areas like
    financial markets, consumption of goods and
    services, trade and commerce, sustainable
    development, innovation, infrastructure
    development and research.
Features of Emerging
Economies
   Lower public health spending
   Competing expenditure needs and constrained
    revenue raising capacity
   Asia has lesser public spending ratios
    because of less extensive public insurance
    coverage and benefit packages
Public Health Care Spending
Challenges of Emerging
Economies
   Lower average life expectancy and Higher
    infant mortality
   Limited funds to improve health standards
   Less extensive health coverage
   Ill aligned incentives (motivation) for health
    care providers
   Large informal labour market
   Lower General awareness levels about
    sanitation and hygiene
Solutions for Emerging
Economies
   Increase public health spending
   Improve the general health safety net
   Importance to primary and preventive health
    care
   Incentives for health care providers
   Expansion of basic health care
   Focus on providing most essential health
    services
   Where already an extensive health care
    system is in place, the improve efficiencies by
    leveraging economies of scale.
Pharmaceutical Cold Chain
   Complex drugs and pharmaceutical products market
    expected to grow to U.S. $900 billion by 2012 and $1.2
    trillion by 2014.
   Life-saving products like vaccines : $35 billion market by
    2015
   25 percent of all healthcare products are temperature-
    sensitive, meaning they require refrigeration during
    transportation and storage from manufacturer to end
    user.
   By 2014, $16 billion worth of biological and vaccine
    shipments will require temperature-controlled rooms
    during transit.
   Short window of viability, which makes rapid transport
    essential.
Pharma Markets
   Effective cold chain shipping is critical, as
    pharma and biopharma cold chain shipments
    in markets worldwide are expected to grow
    dramatically in future.
   Emerging Economies are the drivers of
    volumes
   South Asia seen as the fastest growing cold
    chain shipment volume region
   Cold Chain Infrastructure less developed
    here, losses maximum in this region
Vaccines
   One of the first and foremost tools for preventive
    health care is Vaccination.
   In 2005, nearly half of all vaccines got ruined in
    transit due to poor cold chain services: WHO
Degree of Knowledge about Vaccine
storage in Developed Countries: A
Case
   To assess the knowledge and practice of vaccine
    storage and handling in primary care physicians'
    offices, a cross-sectional study was conducted in
    Canada from August to December 1992. Staff
    responsible for vaccine storage were interviewed about
    their knowledge and practices of vaccine handling and
    storage. Refrigerators were inspected to document
    refrigerator temperature and vaccine storage conditions.
   Out of a total of 135 respondents, less than 7 answered
    all questions related to vaccine storage and handling
    correctly, and only 11 refrigerators had thermometers.
    1/3 of refrigerators had temperatures outside the
    recommended range of 2-8 degrees C. Older
    refrigerators were more likely to have inappropriate
    temperatures than newer ones.
   The Study concluded that knowledge and practice of
    vaccine storage and handling are often inadequate in
Maintenance of Vaccine Cold
    Chain in Developed Countries – A

    Case the vaccine cold chain is an essential part of a
    Maintaining
    successful immunization programme, but in developed
    countries faulty procedures may occur more commonly than is
    generally believed.
   A survey was conducted in 1999 in a health district in central
    Italy to assess the methods of vaccine transportation and
    storage. Of 52 primary vaccination offices inspected, 39
    (76.5%) had a refrigerator for vaccine storage but only 17
    (33.3%) kept records of received and stored doses.
   None of the seven main offices selected for monitoring had a
    maximum and minimum thermometer and none monitored the
    internal temperature of the refrigerator.
   Moreover, other faulty procedures, such as the storage of food
    and laboratory specimens in vaccine refrigerators and the
    storage of vaccines on refrigerator door shelves, indicated
    that the knowledge and practice of vaccine storage and
    handling were often inadequate
India: Polio Vaccination
    Movement
   1996: Polio Eradication        2500
    Program started
   2000: Expected Global          2000
    Eradication of Polio
   2007: 866 Polio cases          1500
    reported
   Fresh Polio cases are still    1000

    being reported.                                   No. of Polio
                                                      Cases reported
   One of the reasons for the     500

    failure of Polio Vaccination
    program in India is the           0

    absence of an effective cold


                                          Year 2003
                                          Year 1998

                                          Year 2000
                                          Year 2001
                                          Year 2002

                                          Year 2004
                                          Year 1999




                                          Year 2005
                                          Year 2006
                                          Year 2007
    chain which rendered the
    vaccine ineffective
Why such losses in this region?
   High Ambient temperature
   Poor transport infrastructure
   Lack of knowledge and awareness
   Poor roads and poor connectivity
   Dusty atmosphere
   Non availability of refrigerated carriers
   Difficult Geographical terrain
   Cold Chain Infrastructure is a Non priority sector for the
    administration as there are more important priority areas
    where funds need to be deployed
   Less evolved cold chain shipment regulations
   Unreliable grid power
Challenges

   Multiple international and country specific cold
    chain shipment regulations
   Set up a cold chain infrastructure in place
   Training of the various stakeholders including
    public at large
   Establishing a network of partners who can
    look after the cold chain shipment at various
    stages before reaching the end consumer
Distribution Chain
Distribution Challenges
   Distribution in emerging markets presents three
    particular challenges:
    • Improving forecast accuracy and data reliability
    for estimating vaccine or drug demand
    • Maintaining product stability throughout the
    distribution chain, including requirements for cold-
    chain continuity
    • Managing the dispensing of medical products to
    patients in the “last mile” of the distribution chain
    (i.e., the stage where products are delivered from
    the wholesaler or pharmacy to the consumer).
How to handle the Last Mile?
    Challenges                    Opportunities
   Smaller Quantities           Extension of Cold Chain
   Lack of availability of       right till the end
    recognised Cold Chain        Innovative Methods of
   Field Difficulties            Maintaining Cold Chain
   Dusty atmosphere             Indigenous Methods of
                                  Preservation
   High ambient Heat            Innovation and use of
   Language Barrier              Technology in
   Social Barriers               communication
   Unavailability of Grid
    Power
A seamless gap-free cold chain
   This can be achieved at the Last mile using
    Refrigerated Containers for the final last mile
    transportation of the drugs and vaccines.
   Already Refrigerated Containers are being used in
    ocean transportation of the export of pharma
    products.
   However, for applications over land in the local
    terrain, to suit the local environmental and climatic
    conditions, with the present power availability and
    road infrastructure, they need to be adapted
    suitably with necessary modifications.
Specifications Of A Standard 20 Feet
    Refrigerated Container
   External Dimensions: 20x8x8.5 Ft.
   Internal Dimensions: 18x7.5x7 Ft.
   Internal Volume: 1000 Cu. Ft.
   Payload Capacity: 21350 Kgs
   Gross Weight: 24000 Kgs
   Temperature : -25 To +35 Deg C
   Power Consumption: 3 Kwh
Solar Powered Refrigerated
Containers
Why Solar Power
   Depleting Fossil
    Fuels
   Growing
    Environmental
    Concerns
   Erratic and
    Unreliable Grid
    Power
Myth about Solar Power
 Solar PV power is
  very expensive
   Following the Moore’s law, it is expected that with the
    new generation technology with concentration equivalent
    of more than 1,600 times the sun's energy onto solar
    cells, it would be possible to produce electricity at a
    wholesale cost of US $0.05 per kilowatt-hour (kWh)
SOLAR CHILL PROJECT
   Affordable, easy to use refrigerators
    that can keep vaccines at safe
    temperatures within the infrastructure
    limitations of developing countries
    are an important tool in improving
    vaccine delivery.
   Already some inroads have been
    made in the direction.
   Solar Chill is a global initiative that
    has developed a climate- and ozone-
    friendly portable vaccine cooler that
    is powered by solar energy and
    which will directly help improve the
    health of children in developing
    countries when used to transport
    vaccines and drugs to the remote
    and inaccessible parts.
PATH (Programs for Appropriate
Technologies in Health)
   An international, nonprofit organization and a
    partner in Solar Chill project
   Develops safer injection technologies such as
    auto-disposable syringes, pre-filled injection
    devices, and medical waste systems making
    injection safety an attainable goal for many
    struggling health systems.
    Helping to refine the vaccine distribution cold
    chain including identifying cold chain
    weaknesses, finding ways to overcome cold chain
    problems, and identifying improved cold chain
    refrigeration systems.
   Developed affordable, easy to use refrigerators
    that can keep vaccines at safe temperatures within
    the infrastructure limitations of developing
Vaccine Vial Monitor (VVM)
   Conceptualized the vaccine vial monitor
    (VVM), now used globally to increase vaccine
    efficacy and reduce wastage.
   A heat-sensitive label changes color as it is
    exposed to heat and helps health workers
    decide whether or not the vaccine has been
    damaged by heat. It also reveals breaks in the
    vaccine distribution cold chain.
Overcoming Distribution
Challenges
   Improving demand             Alleviating
    planning and forecast         dependency on
    accuracy                      temperature control.
   Improving market             Shortening the last
    reliability                   mile of distribution
   Using Information             Supply-chain
    technology tools.             innovations
   Setting up                   Alternative delivery
    Information networks.         systems.
   Innovative Cold-chain        Strengthening local
    distribution strategies       health systems.
   Maximizing existing
    infrastructure
Agricultural Sector vs
Pharmaceutical Sector
   Economic Losses more severe in Pharma
    sector
   Administering a damaged vaccine or drug is
    far more dangerous
   Erosion of the sense of security in vaccination
   Pharma Volumes smaller to justify air
    transportation over ocean transportation
   Urgency of requirement in case of vaccines
    and drugs
Features of an Effective Cold
Chain
   Temperature
    Measurement, Monitoring, Control and
    Recording
   Traceability
   Accountability
   Transparency
   Effective Communication
   Networking and Involvement
360 Quality Code and Zero
    damage Concept for Perishable

    Cargo standards for specialised reefer shipping lines and
    Set of voluntary
    their service providers.
   Launched by a group of specialised reefer operators (Specialised
    Reefer Shipping Association - SRSA) including Great White Fleet
    Ltd, Green Reefers ASA, NYKLauritzenCool AB, Seatrade Group
    N.V., STAR Reefers Ltd. (Blue Star Line) and Universal Reefers
    Ltd./Cape Reefers in 2006
   Aims to meet customer needs by promoting the highest standard
    of quality and cargo care; on reefer vessels, in port terminals and
    in liner trades.
   Recognises that the specialised reefer shipping lines and their
    service providers have to work jointly to achieve this goal.
   Brings transparency in the supply chain of perishables on the
    basis that in a collaborative supply chain everyone involved should
    assume responsibility for their activities and take corrective action
    to eliminate defects.
Main Features of 360 Quality Code
   Implementing practices and using equipment in terminals and
    ships that will prevent damage to cargo
   Uniform way of establishing damage and following an agreed
    action plan when damaged cargo or cargo with exceptions is
    presented to the terminal and ship
   Uniform way of recording exceptions at
    reception, loading, unloading and delivery of cargo.
   Establishing local working procedures for ports of loading and
    unloading which are compatible with the requirements of the
    Code
   Establish quality teams in ports who will analyse the damages
    their cause and introduce preventive measures
   Provide feedback upstream in the supply chain
360 Quality Association

   A body dedicated to improving Food Safety and Food Quality in
    the specialised reefer shipping has been formed.
   Main task - to develop guidelines for the implementation of the
    360 Code and develop it further to meet the needs of the
    market.
   Developed Uniform Guidelines for auditors and certification
    bodies that will audit the terminal and ships.
   Classification societies and other accredited bodies that meet
    the approval of the 360 Quality Association will certify the
    shipping lines and the port terminals according to certification
    procedures.
Checkpoints in the supply chain
& feedback to partners
   Checkpoints are established in the supply chain to
    monitor the condition of the cargo and prevent
    damaged cargo from coming onboard and recording
    accurately the exceptions at the time of delivery.
   The terminals and stevedores record the exceptions at
    the checkpoints in a properly structured database
    which allows to analyse the exceptions to reach the
    Six Sigma method for improving quality.
   Lays down the conditions for inspection and recording
    of exceptions, for measures taken, and communication
    to everyone involved of the results – all in a uniform
    way and by using properly structured data.
   Makes the transport process transparent and provides
    a firm base for taking corrective action at one or more
    points in the supply chain.
Zero Damage Concept
   Zero Damage - a mindset in which we develop respect
    for the products we carry along with the livelihood of all
    partners in the production and supply chain.
   Zero Damage is an industry standard adopted by
    SRSA members and is a part of 360 degree Quality
    Initiative of SRSA.
   Motivates people to take care of the cargo all along the
    way.
   A drive against reefer cargo claims and aims to
    enhance Customer Satisfaction.
   Reminds about respect for cargo and equips the crew
    members with the knowledge and expertise in cargo
    care, Reefer Cargo losses have been reduced
    substantially by use of Zero Damage Concept.
Zero Damage Concept
   Procedures have been clearly spelt out so that the
    cargo is handled
    economically, efficiently, professionally and
    carefully.
   Checkpoints in the supply chain ensure that
    responsibility is handed over smoothly removing
    any ambiguity and enhancing transparency.
   Whenever any cargo damage occurs, answers
    are sought as to WHY, WHERE and WHEN the
    damage had occurred reinforcing the commitment
    “Whoever is responsible for damage is
    accountable for the damage”.
Reefer Cargo Export Supply
Chain
The various partners who can influence
the supply chain are:

   Farmer/grower           Vessel
   Packing Station         Stevedore in
   Truck                    Discharge port
   Terminal or Cold        Terminal or Cold
    store in Load Port       Store in Load Port
   Stevedore in Load       Truck
    Port                    Distribution Centre
   Port Captain            Supermarket
Start of the Supply Chain -
    Farmer
   Being                his
    livelihood,         the
    grower/farmer     takes
    very good care of the
    cargo.
   Regular quality checks
    will be carried out
    during the various
    stages of the growing
    or production process.
Start of the Supply Chain
   Refrigeration of the product at the grower’s end is
    highly recommended as the grower has no control
    over its handling and storage after it is sold and
    leaves his hands.
   It buys the growers that extra shelf life time that the
    wholesaler and retailer might reduce with poor
    handling procedures.
   A grower who can meet the challenges of preserving
    the quality from field to dinner table will be able to
    expand his marketing opportunities and will be able
    to compete better in the market place.
   If a product does not hold up in the distribution
    chain, often the grower is blamed for poor handling
End of the Supply Chain -
Supermarket
   Even the truck driver
    who takes the cargo
    to      the      final
    destination point - a
    supermarket or a
    local grocery store
    has a role to play in
    the Quality System.
Introspection
   Do we have something identical in Pharma Supply
    Chain?
   Do we have a clear understanding of the export
    process?
   Have we identified and enpowered all the partners
    in the Supply Chain?
   Have responsibilities been clearly identified?
   Is there Transparency?
   Is there Accountability?
   Is there Traceability?
   Does free flow of communication exist?
   Finally, are we always keeping the end consumer
    in sight all through the process?
End Consumer
    This could be our End Consumer!
Namaste
THANK
YOU

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Reliable temperature-controlled supply chains for emerging economies

  • 1. A RELIABLE TEMPERATURE CONTROLLED SUPPLY CHAIN IN EMERGING ECONOMIES Chilukuri Maheshwar Anglo Eastern Maritime Academy
  • 2. Genesis  1970s- LEDCs ( Less Economically Developed Countries)  Term changed to Emerging Markets or Emerging Economies – indicates countries in transitional stage between developing to developed countries  Regions of the world that are experiencing rapid informationalization under conditions of limited or partial industrialization: 2008 Emerging Economy Report
  • 3. 2010: CATEGORY BETWEEN FULLY DEVELOPED AND DEVELOPING
  • 4. Emerging Economies  BRIC: Brazil, Russia, India & China  BRICS: Brazil, Russia, India China & South Africa  BRIICS: Brazil, Russia, India, Indonesia, China & South Africa  BRICKET  BRICM  BRICK  Next Eleven  CIVETS
  • 5. Importance of Emerging Economies  Perceived as growth centres of the future  Drivers of future economic growth  Bullish investor confidence  Show higher economic growth rate compared to developed countries  Expected to play a greater role in areas like financial markets, consumption of goods and services, trade and commerce, sustainable development, innovation, infrastructure development and research.
  • 6. Features of Emerging Economies  Lower public health spending  Competing expenditure needs and constrained revenue raising capacity  Asia has lesser public spending ratios because of less extensive public insurance coverage and benefit packages
  • 8. Challenges of Emerging Economies  Lower average life expectancy and Higher infant mortality  Limited funds to improve health standards  Less extensive health coverage  Ill aligned incentives (motivation) for health care providers  Large informal labour market  Lower General awareness levels about sanitation and hygiene
  • 9. Solutions for Emerging Economies  Increase public health spending  Improve the general health safety net  Importance to primary and preventive health care  Incentives for health care providers  Expansion of basic health care  Focus on providing most essential health services  Where already an extensive health care system is in place, the improve efficiencies by leveraging economies of scale.
  • 10. Pharmaceutical Cold Chain  Complex drugs and pharmaceutical products market expected to grow to U.S. $900 billion by 2012 and $1.2 trillion by 2014.  Life-saving products like vaccines : $35 billion market by 2015  25 percent of all healthcare products are temperature- sensitive, meaning they require refrigeration during transportation and storage from manufacturer to end user.  By 2014, $16 billion worth of biological and vaccine shipments will require temperature-controlled rooms during transit.  Short window of viability, which makes rapid transport essential.
  • 11. Pharma Markets  Effective cold chain shipping is critical, as pharma and biopharma cold chain shipments in markets worldwide are expected to grow dramatically in future.  Emerging Economies are the drivers of volumes  South Asia seen as the fastest growing cold chain shipment volume region  Cold Chain Infrastructure less developed here, losses maximum in this region
  • 12. Vaccines  One of the first and foremost tools for preventive health care is Vaccination.  In 2005, nearly half of all vaccines got ruined in transit due to poor cold chain services: WHO
  • 13. Degree of Knowledge about Vaccine storage in Developed Countries: A Case  To assess the knowledge and practice of vaccine storage and handling in primary care physicians' offices, a cross-sectional study was conducted in Canada from August to December 1992. Staff responsible for vaccine storage were interviewed about their knowledge and practices of vaccine handling and storage. Refrigerators were inspected to document refrigerator temperature and vaccine storage conditions.  Out of a total of 135 respondents, less than 7 answered all questions related to vaccine storage and handling correctly, and only 11 refrigerators had thermometers. 1/3 of refrigerators had temperatures outside the recommended range of 2-8 degrees C. Older refrigerators were more likely to have inappropriate temperatures than newer ones.  The Study concluded that knowledge and practice of vaccine storage and handling are often inadequate in
  • 14. Maintenance of Vaccine Cold Chain in Developed Countries – A  Case the vaccine cold chain is an essential part of a Maintaining successful immunization programme, but in developed countries faulty procedures may occur more commonly than is generally believed.  A survey was conducted in 1999 in a health district in central Italy to assess the methods of vaccine transportation and storage. Of 52 primary vaccination offices inspected, 39 (76.5%) had a refrigerator for vaccine storage but only 17 (33.3%) kept records of received and stored doses.  None of the seven main offices selected for monitoring had a maximum and minimum thermometer and none monitored the internal temperature of the refrigerator.  Moreover, other faulty procedures, such as the storage of food and laboratory specimens in vaccine refrigerators and the storage of vaccines on refrigerator door shelves, indicated that the knowledge and practice of vaccine storage and handling were often inadequate
  • 15. India: Polio Vaccination Movement  1996: Polio Eradication 2500 Program started  2000: Expected Global 2000 Eradication of Polio  2007: 866 Polio cases 1500 reported  Fresh Polio cases are still 1000 being reported. No. of Polio Cases reported  One of the reasons for the 500 failure of Polio Vaccination program in India is the 0 absence of an effective cold Year 2003 Year 1998 Year 2000 Year 2001 Year 2002 Year 2004 Year 1999 Year 2005 Year 2006 Year 2007 chain which rendered the vaccine ineffective
  • 16. Why such losses in this region?  High Ambient temperature  Poor transport infrastructure  Lack of knowledge and awareness  Poor roads and poor connectivity  Dusty atmosphere  Non availability of refrigerated carriers  Difficult Geographical terrain  Cold Chain Infrastructure is a Non priority sector for the administration as there are more important priority areas where funds need to be deployed  Less evolved cold chain shipment regulations  Unreliable grid power
  • 17. Challenges  Multiple international and country specific cold chain shipment regulations  Set up a cold chain infrastructure in place  Training of the various stakeholders including public at large  Establishing a network of partners who can look after the cold chain shipment at various stages before reaching the end consumer
  • 19. Distribution Challenges  Distribution in emerging markets presents three particular challenges: • Improving forecast accuracy and data reliability for estimating vaccine or drug demand • Maintaining product stability throughout the distribution chain, including requirements for cold- chain continuity • Managing the dispensing of medical products to patients in the “last mile” of the distribution chain (i.e., the stage where products are delivered from the wholesaler or pharmacy to the consumer).
  • 20. How to handle the Last Mile? Challenges Opportunities  Smaller Quantities  Extension of Cold Chain  Lack of availability of right till the end recognised Cold Chain  Innovative Methods of  Field Difficulties Maintaining Cold Chain  Dusty atmosphere  Indigenous Methods of Preservation  High ambient Heat  Innovation and use of  Language Barrier Technology in  Social Barriers communication  Unavailability of Grid Power
  • 21. A seamless gap-free cold chain  This can be achieved at the Last mile using Refrigerated Containers for the final last mile transportation of the drugs and vaccines.  Already Refrigerated Containers are being used in ocean transportation of the export of pharma products.  However, for applications over land in the local terrain, to suit the local environmental and climatic conditions, with the present power availability and road infrastructure, they need to be adapted suitably with necessary modifications.
  • 22. Specifications Of A Standard 20 Feet Refrigerated Container  External Dimensions: 20x8x8.5 Ft.  Internal Dimensions: 18x7.5x7 Ft.  Internal Volume: 1000 Cu. Ft.  Payload Capacity: 21350 Kgs  Gross Weight: 24000 Kgs  Temperature : -25 To +35 Deg C  Power Consumption: 3 Kwh
  • 23. Solar Powered Refrigerated Containers Why Solar Power  Depleting Fossil Fuels  Growing Environmental Concerns  Erratic and Unreliable Grid Power Myth about Solar Power  Solar PV power is very expensive
  • 24. Following the Moore’s law, it is expected that with the new generation technology with concentration equivalent of more than 1,600 times the sun's energy onto solar cells, it would be possible to produce electricity at a wholesale cost of US $0.05 per kilowatt-hour (kWh)
  • 25. SOLAR CHILL PROJECT  Affordable, easy to use refrigerators that can keep vaccines at safe temperatures within the infrastructure limitations of developing countries are an important tool in improving vaccine delivery.  Already some inroads have been made in the direction.  Solar Chill is a global initiative that has developed a climate- and ozone- friendly portable vaccine cooler that is powered by solar energy and which will directly help improve the health of children in developing countries when used to transport vaccines and drugs to the remote and inaccessible parts.
  • 26. PATH (Programs for Appropriate Technologies in Health)  An international, nonprofit organization and a partner in Solar Chill project  Develops safer injection technologies such as auto-disposable syringes, pre-filled injection devices, and medical waste systems making injection safety an attainable goal for many struggling health systems.  Helping to refine the vaccine distribution cold chain including identifying cold chain weaknesses, finding ways to overcome cold chain problems, and identifying improved cold chain refrigeration systems.  Developed affordable, easy to use refrigerators that can keep vaccines at safe temperatures within the infrastructure limitations of developing
  • 27. Vaccine Vial Monitor (VVM)  Conceptualized the vaccine vial monitor (VVM), now used globally to increase vaccine efficacy and reduce wastage.  A heat-sensitive label changes color as it is exposed to heat and helps health workers decide whether or not the vaccine has been damaged by heat. It also reveals breaks in the vaccine distribution cold chain.
  • 28. Overcoming Distribution Challenges  Improving demand  Alleviating planning and forecast dependency on accuracy temperature control.  Improving market  Shortening the last reliability mile of distribution  Using Information  Supply-chain technology tools. innovations  Setting up  Alternative delivery Information networks. systems.  Innovative Cold-chain  Strengthening local distribution strategies health systems.  Maximizing existing infrastructure
  • 29. Agricultural Sector vs Pharmaceutical Sector  Economic Losses more severe in Pharma sector  Administering a damaged vaccine or drug is far more dangerous  Erosion of the sense of security in vaccination  Pharma Volumes smaller to justify air transportation over ocean transportation  Urgency of requirement in case of vaccines and drugs
  • 30. Features of an Effective Cold Chain  Temperature Measurement, Monitoring, Control and Recording  Traceability  Accountability  Transparency  Effective Communication  Networking and Involvement
  • 31. 360 Quality Code and Zero damage Concept for Perishable  Cargo standards for specialised reefer shipping lines and Set of voluntary their service providers.  Launched by a group of specialised reefer operators (Specialised Reefer Shipping Association - SRSA) including Great White Fleet Ltd, Green Reefers ASA, NYKLauritzenCool AB, Seatrade Group N.V., STAR Reefers Ltd. (Blue Star Line) and Universal Reefers Ltd./Cape Reefers in 2006  Aims to meet customer needs by promoting the highest standard of quality and cargo care; on reefer vessels, in port terminals and in liner trades.  Recognises that the specialised reefer shipping lines and their service providers have to work jointly to achieve this goal.  Brings transparency in the supply chain of perishables on the basis that in a collaborative supply chain everyone involved should assume responsibility for their activities and take corrective action to eliminate defects.
  • 32. Main Features of 360 Quality Code  Implementing practices and using equipment in terminals and ships that will prevent damage to cargo  Uniform way of establishing damage and following an agreed action plan when damaged cargo or cargo with exceptions is presented to the terminal and ship  Uniform way of recording exceptions at reception, loading, unloading and delivery of cargo.  Establishing local working procedures for ports of loading and unloading which are compatible with the requirements of the Code  Establish quality teams in ports who will analyse the damages their cause and introduce preventive measures  Provide feedback upstream in the supply chain
  • 33. 360 Quality Association  A body dedicated to improving Food Safety and Food Quality in the specialised reefer shipping has been formed.  Main task - to develop guidelines for the implementation of the 360 Code and develop it further to meet the needs of the market.  Developed Uniform Guidelines for auditors and certification bodies that will audit the terminal and ships.  Classification societies and other accredited bodies that meet the approval of the 360 Quality Association will certify the shipping lines and the port terminals according to certification procedures.
  • 34. Checkpoints in the supply chain & feedback to partners  Checkpoints are established in the supply chain to monitor the condition of the cargo and prevent damaged cargo from coming onboard and recording accurately the exceptions at the time of delivery.  The terminals and stevedores record the exceptions at the checkpoints in a properly structured database which allows to analyse the exceptions to reach the Six Sigma method for improving quality.  Lays down the conditions for inspection and recording of exceptions, for measures taken, and communication to everyone involved of the results – all in a uniform way and by using properly structured data.  Makes the transport process transparent and provides a firm base for taking corrective action at one or more points in the supply chain.
  • 35. Zero Damage Concept  Zero Damage - a mindset in which we develop respect for the products we carry along with the livelihood of all partners in the production and supply chain.  Zero Damage is an industry standard adopted by SRSA members and is a part of 360 degree Quality Initiative of SRSA.  Motivates people to take care of the cargo all along the way.  A drive against reefer cargo claims and aims to enhance Customer Satisfaction.  Reminds about respect for cargo and equips the crew members with the knowledge and expertise in cargo care, Reefer Cargo losses have been reduced substantially by use of Zero Damage Concept.
  • 36. Zero Damage Concept  Procedures have been clearly spelt out so that the cargo is handled economically, efficiently, professionally and carefully.  Checkpoints in the supply chain ensure that responsibility is handed over smoothly removing any ambiguity and enhancing transparency.  Whenever any cargo damage occurs, answers are sought as to WHY, WHERE and WHEN the damage had occurred reinforcing the commitment “Whoever is responsible for damage is accountable for the damage”.
  • 37. Reefer Cargo Export Supply Chain
  • 38. The various partners who can influence the supply chain are:  Farmer/grower  Vessel  Packing Station  Stevedore in  Truck Discharge port  Terminal or Cold  Terminal or Cold store in Load Port Store in Load Port  Stevedore in Load  Truck Port  Distribution Centre  Port Captain  Supermarket
  • 39. Start of the Supply Chain - Farmer  Being his livelihood, the grower/farmer takes very good care of the cargo.  Regular quality checks will be carried out during the various stages of the growing or production process.
  • 40. Start of the Supply Chain  Refrigeration of the product at the grower’s end is highly recommended as the grower has no control over its handling and storage after it is sold and leaves his hands.  It buys the growers that extra shelf life time that the wholesaler and retailer might reduce with poor handling procedures.  A grower who can meet the challenges of preserving the quality from field to dinner table will be able to expand his marketing opportunities and will be able to compete better in the market place.  If a product does not hold up in the distribution chain, often the grower is blamed for poor handling
  • 41. End of the Supply Chain - Supermarket  Even the truck driver who takes the cargo to the final destination point - a supermarket or a local grocery store has a role to play in the Quality System.
  • 42. Introspection  Do we have something identical in Pharma Supply Chain?  Do we have a clear understanding of the export process?  Have we identified and enpowered all the partners in the Supply Chain?  Have responsibilities been clearly identified?  Is there Transparency?  Is there Accountability?  Is there Traceability?  Does free flow of communication exist?  Finally, are we always keeping the end consumer in sight all through the process?
  • 43. End Consumer This could be our End Consumer!