2012.05.28 - IBM SmartCloud Enterprise Update

Cloud CentricIBM SmartCloud Enterprise Features and functions: 99.9% SLA (June ’12)at a glance… Choice of nine virtual (Intel) server configurations(GA since May 2010) Choice of operating systems: • Linux; Red Hat, Novell SUSE or bring your own • Windows Server 2003 and 2008 Software image choices: • Pick a preconfigured IBM or IBM Partner image • Import, clone or copy an existing Linux image • Customize with software bundles using cloud tools Dynamically attach/detach multiple blocks of persistent storage with up to 10 TB each. Object storage providing highly accessible and secure Internet file system with nearly unlimited capacity Virtual servers accessible directly from the Internet or isolated in VPN environments. Cloud service framework (PaaS/SaaS hosting) Premium support services as a supplement to forums, with optional add-on operating system support Choice of six sites: US (2), Canada, Germany, Japan and Singapore with massive capacity. Payment options: Pay-as-you-go • Per hour usage charges for virtual servers, storage, software images, storage, VPN environments and static IP addresses • Full billing details downloadable from the cloud portal Reserved capacity package options.2 © 2012 IBM Corporation

You can have your server environment running in minutes and payfor it only as long as you need it. The self-service portal, designed for ease of use, guides you through setting up what you need and triggers the automated provisioning of your servers. Click and choose Choose the hardware and Application provisioned the software you need usage configuration and ready to run Step 1 Step 2 Step 33 © 2012 IBM Corporation

Nine server and eight attachable persistent storage options enableyou to configure systems to match a wide variety of workloads. 32-bit configurations 64-bit configurations Virtual machine (VM) Options Copper Bronze Silver Gold Copper Bronze Silver Gold Platinum Virtual CPUs 1 1 2 4 2 2 4 8 16 with 1.25 Gigahertz Virtual memory (GB) 2 2 4 4 4 4 8 16 16 Instance storage (GB) 60 60+175 60+350 60+350 60 60+850 60+1024 60+1024 60+2048 • Intel architecture servers can be provisioned with Linux (Red Hat, Novell SUSE or customer provided) or Microsoft Windows Server (2003 or 2008) and your choice of middleware. • Prices start well under 10 cents per hour* for a virtual machine, including operating system. Reserved capacity options provide pools of resources at discounted rates. • Dynamically attach and detach up to three extra blocks of persistent (RAID protected) storage to an instance, preformatted (ext3) or raw in eight sizes from 60 GB to 10 TB.*US prices for 32-bit copper configuration with Windows Server or SUSE Enterprise Linux, current as of December 5, 2011. Prices subject to change.4 © 2012 IBM Corporation

The IBM SmartCloud Enterprise software asset catalogs provide asoftware store for your server configurations.The ‘public’ catalog contains a growing list of operating system images with or without selected softwareand software bundles from IBM (Lotus®,WebSphere®, DB2®, Informix®, Cognos®, Tivoli®, Rational®),Alphinat, Aviarc, BeyondTrust, CohesiveFT, Corent, Grid Robotics, Kaavo, NetEnrich, OpenCrowd, PragmaSystems, Servoy, SugarCRM or Zeus. The licensing options include: • “Pay-as-you-go” (“PAYG”), with hourly rates: You choose the desired software, accept the license terms online, and receive a monthly usage bill. • “Bring your own license” (“BYOL”): You own or buy a software license and can use the prebuilt image in the catalog.Your ‘private’ and ‘community’ catalogs provide a place for you to store and manage customized copiesof public images and images you build in the cloud or import.5 © 2012 IBM Corporation

IBM SmartCloud Enterprise is designed to be highly secure. Virtual infrastructure • Hypervisor-based isolation with mandatory access control policy and 3rd Your servers and party common criteria certification personal computers (PCs) • Free-of-charge IPS and IDS between guest VMs and Internet • Configurable image-based firewall • Multiple IP addresses per instance with which to enable security zones • Optional VPN and private VLAN isolation of instances Your firewall • Connections may be encrypted and IBM is isolated from VMs by design (using secure shell [SSH] keys in Linux and Microsoft Windows Server IBM SmartCloud user access control) services • Client has root access to guest virtual machines to further harden VMs • Public images patched and scanned regularly by IBM IBM firewall Optional VPN Management infrastructure gateway • Access to the infrastructure is only enabled using web identity through IBM unique security the user interface portal or APIs and authentication Management model • Complies with IBM security policies, including regular security scans infrastructure • Controlled and audited administrative actions and operations. External Private and audits for SSAE16 and ISO27001 planned for 2012. Shared VLANs Data centers Guest VMs and • All infrastructure housed in Tier 3 or 3+ datacenters data IBM delivery centers • Customer data and VMs are kept in the data center where provisioned6 © 2012 IBM Corporation

Cloud CentricWhat’s new in IBM SmartCloud Enterprise Virtual machine image functions Image import/copy/cloning (Linux only) Image construction tooling with libraries from IBM (ICCT tool) and CohesiveFT (Smart Elastic Server) Windows image capture capability (June ’12) Storage enhancements New Object Storage service with IBM Business Partner Nirvanix Greater capacity per Persistent Storage block (up to 10 terabytes) Dynamically attach/detach Persistent Storage blocks Dramatic performance improvements in Persistent Storage (June ’12) Networking enhancements Expanded virtual private network options (VPNs), private VLANS and a new firewall Image Completion of a global security shield for all traffic into and out of all sites including proactive security scanning (June ’12) Cloud infrastructure enhancements 99.9% availability SLA (June ’12) Cloud service framework for building and delivering PaaS and SaaS services; ‘Service instances’. Global coverage New ‘Platinum Plus’ VM configuration with high memory. (June ’12) • New service availability in Latin America. Enhanced account management White label Billing summary and detail (CSV) downloads  Enabling resellers to rebrand and manage their own customer Additional software options set on SmartCloud Enterprise. Provision (bare metal) instances with imported Linux. Portfolio extensions New ready-to-use IBM and partner software images  Application Services (PaaS) and SAP services Security enhancements: announcements and beta programs Implementation of mandatory access control security policy in KVM hypervisor (June ’12)7 © 2012 IBM Corporation

Cloud CentricThe image and configuration management features enable you tobuild and deploy new workloads across different cloud environments. The process: Build virtual images Image construction tools and (APIs) offer: • Point-and-click image and pattern assembly Activation framework Software bundle • Software bundle catalogs • Cross-cloud deployment automation Software bundle • Image import, copy and cloning Operating system CohesiveFT offers IBM SmartCloud Enterprise customers OVF format package Persistent storage no-charge guest access to its Elastic Server image factory and software bundle libraries running in IBM Import, copy or clone images SmartCloud Enterprise. (Only Linux supported) Learn more at smart.elasticserver.com Private Image catalog IBM Image Construction and Composition Tool (ICCT) enables users to customize images with software bundles and store them in the IBM SmartCloud Enterprise Deploy virtual machines asset catalog. Images and bundles are compatible with IBM Workload Deployer and PureSystems. Offered as a no-8 charge image in our public catalog. © 2012 IBM Corporation

IBM SmartCloud Enterprise storage options Storage Type Instance How to attach Backup Use cases Speed / Resiliency SpecificEphemeral Yes: § Attached at VM § Client is responsible § Application Data § Local disk§ Price is included in Provisioned as part provisioning for backup,. § Database (tables, performance the instance hourly of the instance § Only first 60 GB root § All data is captured in logs, etc.) § Not resilient against rate provisioning segment is formatted instance image § Transactional data disk failure§ Volumes and sizes process. § Remaining storage to capture process. predetermined by be formatted and § Cloud backup instance type (60GB De-provisioned with mounted by the solutions can be used to 2TB) instance. instance owner. as add-on service / agreementPersistent Partially: § Attached to VM when § Client is responsible § Data that needs to § Improved performance§ Flat hourly rate of § Mounted by one the VM is provisioned for backup, be retained beyond with SCE 2.1 per GB per hour for and only one or attach/detach § Storage units can be the life of an § NAS (SONAS) shared allocated block instance at a time. dynamically. “cloned”. Must be instance. across SCE hosts size. § Data and format is § Up to 3 blocks per detached prior to implemented using retained between instance. cloning. RAID6 hardware mounts until block § Block sizes up to § Cloud backup is deleted. 10TB are provisioned solutions can be used from the SCE Console as add-on service / agreementObject storage No: § REST APIs § Customers can order § Backup for other § Speed is dependent§ Tiered pricing with § Multiple instances § Virtual NAS Appliance copies of data in storage on client Internet range per GB per can access stored (CloudNAS) multiple data centers § Archives, e.g. access from their point month depending on objects. § 3rd party NAS (currently max 2). document retention of access (inside or avg. daily usage in § Accessible via the Appliances § Client can enable storage outside of SCE). a month. Internet, i.e. SCE automatic background § Global data § Data Availability 99.9§ Charges are for instances not replication of data to distribution to 99.99 depending on actually consumed required. multiple external data § Geo-replication for number of different storage. centers disaster protection data center copies. § RAID hardware9 © 2012 IBM Corporation

Cloud CentricIBM SmartCloud Enterprise object storage enables you to uploadand share files of any size from anywhere in the world.• Files and folders accessed and managed through simple Web APIs or a CloudNAS* interface• Policy-based data placement allows files to be Customer stored and synchronized across cloud master account locations. Application• Can be used in conjunction with your namespaces SmartCloud virtual machines or to store data directly from your datacenter. User subaccounts• High levels of resiliency with 99.9% (single copy) or 99.99% (dual copy) availability SLA User folders• Pay only for the storage actually consumed on a monthly basis User file objects• Tiered pricing reduces as you consume more capacity• Optimized for unstructured content of virtually unlimited file size Internet HTTP POST to upload and HTTP GET to download http://downloads.MyCompany.com/Application/Useraccount/Folder/Filename*The CloudNAS and the object storage service is provided in collaboration with Nirvanix.10 © 2012 IBM Corporation

Cloud CentricOur virtual private network environment services let you configure thecloud as a secured extension of your data center or as a standalonelayered network. • Enables scenarios with tighter integration between in-house, third- party and cloud IT resources Shared • Allows for shared LDAP Internet VLAN authentication and authorization addressable • Users can easily create layered Firewall architecture with security zones instance Your VPN/VLAN environment Your: Up to five Up to a total of five • Network and locations VPN tunnels private VLANs, • Routing and access policies through the associated with a Internet VPN or standalone Your in-house environments • Identity management11 © 2012 IBM Corporation

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2012.05.28 - IBM SmartCloud Enterprise Update

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