Worked with the Fire Brigades Union and Trading Standards to develop a procedure so that we could leaflet an entire street, and return within 24 hours to offer Home Safety Assessments
So, how do we identify the high risk wards? Risk levels can be estimated for each part of Cheshire, Halton and Warrington and highlighted in colour coded maps using the rapid risk calculator. This information can also be used to show the penetration level of HSAs in high risk wards, plus % of over 65 in an area. The calculator uses the Predicted Rate of Dwelling Fire Injury per million population that uses based on the following census data: Lone parent with dependent child(ren) Never Worked Ethnic minority background (Calculated by GreenStreet Burman) ADF: Accidental Dwelling Fire IMD: Index of Multiple Deprivation
So, then we moved onto targeting specific people Fire death rate across all ages was 8 per million of the population A third of all fire deaths are among people aged 65 and over 65 -79 years of age account for 13 fire deaths per million population Over 80 - 32 deaths per million population
All oxygen data instantly flagged in control WBC (figures for last quarterly update) Dataset – 748 Records Visited – 566 O2 (Figures inclusive of all updates/new users) Dataset – 1782 Visited – 1495 Exeter (Figures inclusive of all updates – both years) Dataset – 89,412 Visited – 49,194
The contact assessment is the first stage of the Single Assessment Process (SAP) which is a national initiative to ensure that every over 65 year old is assessed for needs such as mobility aids, meals on wheels, or support with tasks such as shopping or gardening. Since the scheme launched in 2008, CFRS have made over 12,000 referrals A target of 5000 contact assessments per annum is in the Local Area Agreement Now delivering to all four unitary areas (originally CE and CWAC, now Warrington and Halton too)
Age Concern processed 2454 requests for support from CFRS, ranging from requests for information to specific support requests such as help with financial management and the provision of benefits. From 2454 contact assessments completed 891 clients (36%) received direct action or support from Age Concern as part of their ‘Supporting You’ programme. A recent survey conducted by Age Concern found that clients who have received support from Age Concern had used or intended to use the following services in response to the referral. Therefore the outcome in relation to our assessments amounts to the following: cleaning - 23%, shopping - 20%, transport - 30%, mobility equipment - 32%, personal care -15%, home maintenance -24%, pendant alarm/telecare - 29% and meal delivery - 9%. 60% of residents felt happier following the support they received at home (statistics provided by Age Concern)
Proud for our partnership to recognised through a national E-Government award in January 2010 Acronym SPRINGBOARD stands for (Starting a Proactive Response, Introducing New Gains, Benefiting Older-people and Reducing Dependency) O n 19th January, Cheshire Fire and Rescue Service won an award for Innovation in Strategy at a Local Level at the hotly contested E-Government Excellence Awards, held at the Guildhall in the City of London. The award was presented for the Service’s SPRINGBOARD Project, which centres on the delivery of Home Safety Assessments (HSAs) for the over 65s.
Working on gaining access to the NHS ShareCare database (unique project to Cheshire) The ShareCare database contains everyone known to the NHS Will enable CFRS to develop a holistic risk database and will provide addresses of Drug Alcohol dependency Disability Dementia Recent bereavement Living alone in rented accommodation Single parents 12 monthly re-visit to re-assess risk and signpost clients to Health and Social Care Ultimately a database with people highest at risk that will be updated after visits and re-prioritised We will be on the streets, identifying vulnerable people and signposting them to services (good link with total place). Ultimately a database with people highest at risk that will be updated after visits and re-prioritised
Targeting Vulnerable People
Head of Community Safety
Cheshire Fire & Rescue Service
0800 389 0053 Free phone number to register for an HSA – anyone can use
Mrs J was referred to Supporting You following a Home Safety Assessment from Cheshire Fire and Rescue Service. They were concerned about her lack of heating.
The Home Assessor visited Mrs J, who has arthritis and a heart condition, and was living alone in a property which was very isolated and always cold. The Home Assessor completed a claim form for Attendance Allowance which was awarded at the higher rate. This meant that Mrs J was now entitled to a government Warm Front Grant of £2700 which paid for the installation of central heating.
She was also referred to Age Concern Cheshire’s Falls Prevention project who fitted grab rails in her bathroom so she feels safer accessing her bath and because of the Attendance Allowance she is able to get out and about more in taxis.
Mrs J is very grateful for the help she received from the Fire Service and Age Concern Cheshire and feels both her physical and mental health have improved following intervention.
E-Government award SPRINGBOARD wins E-Government award in January 2010
Where Next? Further refinement of targeting – using all the data to prioritise within the data sets Obtaining access to ShareCare data Re-inspection policy Contact Assessments on Personal Digital Assistants