Making Mobile Productivity a Reality

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This IDG research study explores the strategic importance of giving employees access to enterprise-grade productivity applications anywhere, anytime on any device, and the progress made toward making this a reality. More specifically, we examine the pain points that could potentially be eased by leveraging enterprise-grade mobile productivity applications, the level of challenge IT associates with deploying these applications, and the criteria deemed most important when evaluating an outsourced, cloud-based enterprise-grade productivity solution.

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Making Mobile Productivity a Reality

  1. 1. MAKINGMOBILEPRODUCTIVITYA REALITY
  2. 2. MARKETINGRESEARCHEMPLOYEEENGAGEMENTA WORLD OF INSIGHTSResearch ServicesPresented April 2013 on behalf ofMAKINGMOBILEPRODUCTIVITYA REALITY
  3. 3. Critically30%Very51%Somewhat13%Not very4%Not at all2%How strategically important is it to provide employeeswith enterprise-grade productivity apps that allow themto work anywhere, anytime, on any device?3MAKING MOBILIE PRODUCTIVITY A REALITY A WORLD OF INSIGHTSResearch ServicesThe majority of respondentsplace a high level of strategicimportance on the ability toprovide relevant employeeswith anywhere/anytimemobile access to enterprise-grade productivityapplications.
  4. 4. 21%25%12%6%25%12%Have cloud-based solution in placeHave non-cloud solution in placeHave plans to deploy cloud-based solutionHave plans to deploy non-cloud solutionNo plans but researching/considering solutionsNo plans and not researching/consideringsolutions at this timeHas your organization adopted a solution that providesemployees access to enterprise-grade productivityapplications anywhere, anytime, on any device?Those planning to provideemployees with anywhere/anytime mobile access toenterprise-gradeproductivity apps aretwice as likely to evaluatea cloud-based versus anon-cloud solution.4MAKING MOBILIE PRODUCTIVITY A REALITY A WORLD OF INSIGHTSResearch Services
  5. 5. 2%34%26%38%0%1-24%25-49%50% or moreMost respondents indicate atleast a portion of workerswould benefit from the use ofenterprise-grade productivityapplicationsanywhere, anytime on anydevice.What percent of your workforce would benefit from theability to utilize enterprise-grade productivity applicationsanywhere, anytime, and on any device?5MAKING MOBILIE PRODUCTIVITY A REALITY A WORLD OF INSIGHTSResearch Services
  6. 6. 55%45%42%32%12%5%16%Burdened with too manymanual/time intensive tasksSkill set and human capital scarcityOverworked employeesChallenges dealing withenvironment complexityHigh turnoverOtherNone of the aboveOther mentionsTechnically illiterate usersNo IT departmentAvailable fundsBusiness users lack process disciplineWhich of the following general pain points does yourIT department currently experience with regularity?The burden ofmanual tasksis a top pain point forIT currently, as areskill sets and humancapital scarcity andoverworkedemployees.6MAKING MOBILIE PRODUCTIVITY A REALITY A WORLD OF INSIGHTSResearch Services
  7. 7. Extremely8%Very19%Somewhat59%Not very10%Not at all4%How challenging would be for your IT department to deployand support enterprise-grade productivity apps foremployees anytime, anywhere, and from any device?Most respondents would besomewhat challenged todeploy and support a solutionthat enables anywhere/anytimemobile access to enterprise-grade productivity apps.7MAKING MOBILIE PRODUCTIVITY A REALITY A WORLD OF INSIGHTSResearch Services
  8. 8. 82%58%55%55%54%50%44%5%4%Wholly-owned dataFinancially guaranteed reliabilityData location and access transparencyBaked in best-of-breed securityDemonstrated experience as enterpriseapplication leaderAutomated updatesIndependently audited for complianceOtherNone of the aboveOther mentionsLess expensive than on device softwareEase of use and single sign onHigh confidence in HA and DRRich, business-oriented feature setRemote file server accessHow challenging would be for your IT department to deployand support enterprise-grade productivity apps foremployees anytime, anywhere, and from any device?Control over dataownership is consideredmost critical in anywhere/anytime mobile access toenterprise-gradeproductivity applications.8MAKING MOBILIE PRODUCTIVITY A REALITY A WORLD OF INSIGHTSResearch Services
  9. 9. Methodology and Research ObjectivesSampleField Work March 22, 2013 –April 5, 2013Total Respondents 105Qualifiers Employment at a company withbetween 50-499 employees;Involved in IT purchases (beyonddetermining requirements)Audience IDGE Research PanelsCollection Online QuestionnaireNumber ofQuestions6 (excluding screeners anddemographics)MethodSurvey Goals9MAKING MOBILIE PRODUCTIVITY A REALITY A WORLD OF INSIGHTSResearch ServicesTo explore the strategic importance of giving employees access to enterprise-grade productivityapplications anywhere, anytime on any device, and the progress made toward making this a reality.More specifically, we examine the pain points that could potentially be eased by leveraging enterprise-grade mobile productivity applications, the level of challenge IT associates with deploying theseapplications, and the criteria deemed most important when evaluating an outsourced, cloud-basedenterprise-grade productivity solution.
  10. 10. Total Respondents Organization SizeJob Title Breakdown Involvement in IT Purchase Decisions10PRODUCTIVITY IN THE CLOUD A WORLD OF INSIGHTSResearch ServicesRespondent Profile105Executive IT Management0 16%IT Management 31%IT Professionals 7%Business Management 39%Other 7%250-499 employees 30%50-249 employees 70%67%71%81%76%34%50%Determine the business needDetermine requirementsEvaluate solutionsRecommend and selectvendorsSell internallyApprove/authorizeexpenditures
  11. 11. IDG Research Services specializes in marketing and media-related researchfor technology marketers. As a division of International Data Group (IDG), theworlds leading technology media, research, and event company, IDG ResearchServices brings the resources and experience of a large, global company to itsclients in the form of a small, customer-focused business. For more informationplease visit our website.Janet KingGM/Vice PresidentOffice: 207-847-9377Fax: 207-847-9373Email: janet_king@idgresearch.com11PRODUCTIVITY IN THE CLOUD A WORLD OF INSIGHTSResearch Services

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