Data Center Review
                                                               Agenda
1)     Data Centers Today
       ...
Trend 1: Greening of Data Center Services
 Of all respondents 71.3% indicated they are actively engaged in Greening,
 howe...
Trend 2: Data Center Consolidation
Data Center consolidation has historically been cyclical in this industry.
As the econo...
Trend 3: Emerging Technologies in Data Center Services

   Data center services are always changing with the adoption of n...
Data Center Assessment

                   o Operational
                   o Facilities




                             ...
How do I “Evaluate” my Data Center?
“How do we determine our future Data Center Strategy?”

Phase I – Data Center Operatio...
Phase I – Data Center Operational
Operating Systems
A review operating systems in order to leverage the redundancy and max...
Phase II – Data Center Facilities
                                                         Objective
To review the Current...
How do I know when we are going to run
 out of Data Center capacity?
“We always seem to be running out of power or cooling...
How Long will my Data Center “Survive”?
                                                                                  ...
Consolidation – What does this really mean?
                                                                          Upfr...
Actual Client Results


                                                          Corporate Entity
Organization Background...
Internal Client Solution
                                                           Corporate Entity
Clients Solution
-   ...
Is Server Virtualization worth the Effort?
                                                          Corporate Entity

Cli...
Is a Data Center Enterprise Strategy Beneficial?
                                                              Corporate E...
How Mature are my Data Center Services?

              o         Collocation
              o         Managed Collocation
 ...
Data Center Services Maturity Model

 As the Data Center Services mature, the ability to provide services on
 an “As Neede...
Data Center Collocation


“Power and Pipe”
Vendor Responsibilities
   o Building Facilities
   o Security: 24 x 7 security...
Data Center Managed Collocation

“Managed Services”
Vendor Responsibilities
Same as collocation plus the following service...
Data Center Outsource Services

“People, Processes, Product”
Vendor Responsibilities
Same as Managed Collocation plus the ...
Data Center Service “Stacks”

“Services are Sourced”

Traditional IT Structure                   Service Sourcing Structur...
Data Center Cloud Computing
   “Services are Sourced via the Internet”
    Traditional IT Structure                   Serv...
Data Center “Build versus Buy”

o Are there advantages to making a long-term commitment to build
  a Data Center, or would...
“Building a New Data Center”

The decision to own the facility
The benefits of owning and building include:
      o Typica...
“Buying (Sourcing) a New Data Center”

The decision to buy Data Center Services
The benefits of sourcing DC services inclu...
“Build versus Buy Cost Comparison”


                                                         10-year Projected Costs
    ...
“Hybrid Options – Common Solutions”

The decision of a hybrid solution
“ A hybrid solution requires a prioritization of th...
Thank You

                                                Questions
                                                   &
...
Excipio Consulting Organization
Who We Are – Overview
Excipio Consulting has experts with many years of IT experience. The...
Data Center Decisions: Build versus Buy
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Data Center Decisions: Build versus Buy

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We're hosting this event again on March 9, 2012! Register today at http://visi.com/resources/events/data-center-decisions-build-versus-buy.aspx

The discussion will focus on the capacity, assessing growth, consolidation, risk and benefits related to operating your own data center or colocating your equipment with a data center facility. The conversation will focus on the most effective and efficient ways to understand and determine your future Data Center strategic 'Road Map'.

Excipio will discuss some of the real life challenges and solutions such as:

• How do we determine our future Data Center Strategy?
• We always seem to be running out of power or cooling in our Data Center? Is this common?
• Are there advantages to making a long-term commitment to build a Data Center, or would we be better off utilizing a current hosted facility to meet our needs?
• How do I know when we are going to run out of Data Center capacity?
• What are the issues with consolidating servers, storage and other equipment; do I risk cooling and power capacity issues?

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Data Center Decisions: Build versus Buy

  1. 1. Data Center Decisions “Build versus Buy” Jeff Gilmer Senior Partner 612.978.4493 jgilmer@excipio.net 1 © 2010 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio.
  2. 2. Data Center Review Agenda 1) Data Centers Today o Trends 2) How do I “Evaluate” my Data Center? o Operational o Facilities 3) “Consolidation”, What does this really mean? 4) How do I know when we are going to run out of Data Center capacity? 5) How Mature are my Data Center Services? 6) Build versus Buy? 2 © 2010 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio.
  3. 3. Trend 1: Greening of Data Center Services Of all respondents 71.3% indicated they are actively engaged in Greening, however only 42.2% have a “formal” Greening Initiative. Results experienced of implementing Green measures are: 1) Power Efficiency (using less power) 60.8% 2) Cooling Efficiency 51.4% 3) Water Usage (Reduction) 11.5% The major obstacles data centers have faced in implementing Greening techniques have been: 1) 39.4% reported not having enough money in their budget 2) 29.6% blamed procrastination (discussion no implementation) 3) 22.7% lack of senior management commitment 4) 20.4% lack of a clear definition of Greening 2009/2010 AFCOM Data Center Trends Survey Results & Analysis 3 © 2010 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio.
  4. 4. Trend 2: Data Center Consolidation Data Center consolidation has historically been cyclical in this industry. As the economy suffers, more and more companies have traditionally looked to consolidation as a method of saving money. Of all respondents 62.1% either already are in the process of consolidating one or more data centers, or seriously considering it. More than half of these respondents (52.1%) plan to relocate their newly consolidated data center to another existing facility, or build an entirely new one. In determining the location of these new facilities, the number one consideration reported was: 1) The availability of sufficient power (67.1%) 2) Susceptibility to local natural disasters (46.6% ) 3) Proximity to other company facilities (30.3%) 4) Availability of sufficient water supply (20.5%) 5) Availability of local work force (17.1%) 2009/2010 AFCOM Data Center Trends Survey Results & Analysis 4 © 2010 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio.
  5. 5. Trend 3: Emerging Technologies in Data Center Services Data center services are always changing with the adoption of new technologies. The technologies with the highest levels of adoption in today’s data centers are: 1) Virtual Processing (72.9%) 2) Web Applications (70.4%) 3) Automation (54.8%) 4) Cluster Computing (50.0%) 5) Cloud Computing (14.9%) Surprisingly, there is a significant rejection of Cloud Computing at this point (only 14.9% of all data centers have adopted), yet this technology has been considered by an additional 46.3%, but never implemented. These are very interesting figures as Cloud Computing gets all the press and hype but the reality is the adoption rate still lags more traditional and proven technologies. 2009/2010 AFCOM Data Center Trends Survey Results & Analysis 5 © 2010 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio.
  6. 6. Data Center Assessment o Operational o Facilities 6 © 2010 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio.
  7. 7. How do I “Evaluate” my Data Center? “How do we determine our future Data Center Strategy?” Phase I – Data Center Operational – Operating Systems – Applications – Technology – Data Storage – Infrastructure Phase II – Data Center Facilities – Facilities Capacity and Capabilities – Power – Cooling – Fire Suppression – Telecomm – Security 7 © 2010 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio.
  8. 8. Phase I – Data Center Operational Operating Systems A review operating systems in order to leverage the redundancy and maximize the resource utilization. Examples include: H/P–UX, UNIX, AIX, Solaris, Windows NT, 2000, Advanced Server, Datacenter, Linux, Netware, etc. Applications The review will include current server applications in use, versions and the potential to consolidate different applications, partition or utilize alternative technologies. Hardware Technology (Servers) A review of the current server environment including server mix; Blade, Commodity and Enterprise class. It also includes a review of the potential for optimizing the current environment including; physical consolidation, virtualization, application stacking and life cycle management along with other options. Data & Storage Storage analysis should include local server drive storage, Data Back-up/Restoration, Data Retention, NAS and/or SAN options as well as Disaster Recovery process related to data handling capabilities. Infrastructure Review The LAN/WAN components and connectivity requirements along with switches, routers, firewalls and other connectivity points. 8 © 2010 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio.
  9. 9. Phase II – Data Center Facilities Objective To review the Current Data Centers for the ability to meet the current and future requirements defined in the Data Center Operational review. The Facilities Assessment includes a review of all Data Center/Computer room facilities and related equipment including: - Capacity, Environmentals and Physical Components - Maintenance Schedules - External Connectivity - Physical Security, Monitoring, Testing and Documentation - HVAC, Fire Suppression, Wiring, Power, Redundancy - Sensors, Space Requirements, Utility Costs, etc. - Data Center Facilities Staff Knowledge and experience 9 © 2010 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio.
  10. 10. How do I know when we are going to run out of Data Center capacity? “We always seem to be running out of power or cooling in our Data Center? Is this common?” Data Center Capacity Drivers: o Physical Space o Rack Space, Ceiling Height, Floor Weight o Power o Main Power Feed, Facilities Draw, Actual Power to Rack, Equipment o Cooling o External, Internal, Ambient Air, In-Row Solutions, Raised Floor Height 10 © 2010 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio.
  11. 11. How Long will my Data Center “Survive”? Number of BTUs per # Tons Min BTUs Max BTUs Units Ton Building air supply - - 12,000 - - Cooling capacity per Unit 20.0 15 12,000 3,600,000 3,600,000 Cooling capacity per Unit 12.0 3 12,000 432,000 432,000 Cooling capacity per Unit 5.0 2 12,000 120,000 120,000 Total Cooling Capacity 346 4,152,000 4,152,000 Typical Typical Physical Watts per BTU per Min BTUs Max BTUs Devices Device Device Cooling demand WAN 118 135 460 (54,297) (90,495) LAN 61 77 262 (15,972) (26,620) Storage & Backup 92 427 1,455 (133,882) (223,137) Telco 42 310 1,057 (44,373) (73,955) Servers & Mainframes 701 433 1,478 (1,035,742) (1,726,237) Estimated Cooling Demand (1,284,266) (2,140,444) Less estimated efficiency loss 30% (1,245,600) (1,245,600) Available Cooling Capacity (BTUs) 1,622,134 765,956 Cooling Adequate (Yes/No/Insufficient Data) Yes Yes Cooling Redundant (Yes/No) Yes Yes Maximum Number of Servers 1,799 1,012 Minimum Cooling Required (Tons) 211 282 11 © 2010 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio.
  12. 12. Consolidation – What does this really mean? Upfront Technical Outage Support Resource Methodology Explanation Examples Cash Risk Risk Impact Risk Impact Investment Conslidate like Immediate servers on existing Compression File and print Low Low Low Low decrease in hardware or retire workload applications Migrate applications • File and print Shift in from expensive • Utility servers workload, Re-platform Low Low Moderate Low platforms to • Itanium to typically no commodity servers. quad core decrease Consolidation of Moderate • Virtualization Increased servers as due to • Application resource equipment is changes in Rolling Migration stacking Moderate Low Low cost due to replaced during OS and • Physical extended regular lifecycle App replacement timeline refresh intervals versions Initial Purchase of new Increased • P2V increase, servers with new resource Mass Refresh • 3-5 year lease High High High followed by technologies and cost during agreements tapering of migrate en masse transition support Migration of key • Web services Reduces or systems to third • B2C systems reallocates party hosting • SAAS Outsourcing Low Low Low Low internal facilities to avoid • Systems with support upgrades to the data 24x7 uptime staff center requirements This chart provides example methodologies which may be utilized in the consolidation of Data Center operations. One, some or all of these may be implemented depending upon the environment, business requirements, risks and costs. 12 © 2010 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio.
  13. 13. Actual Client Results Corporate Entity Organization Background - Three Primary Data Centers, two production, one Disaster Recovery - 30+ remote Data Centers/Computer/Telecomm rooms - Approximately 5,900+ servers, (Mainframe, Midrange and Wintel) - Estimated 10,000 remote and 20,000 corporate users Issues - Client was reaching maximum Data Center power capacity - Client had upgraded their Data Center cooling to maximum capacity - They were looking for a way to extend the life of their Data Centers - They needed to reduce their Data Center physical foot print 13 © 2010 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio.
  14. 14. Internal Client Solution Corporate Entity Clients Solution - Implement server virtualization in their environment - The internal server team made this decision with management support - Plan was to complete server virtualization in four years Issues with Client Approach - They were approaching the solution from a single view – virtualization - The Client did not have an overall Data Center Operational Strategy - The VP wanted to validate the internal virtualization process Operational Review identified Issues - Operating Systems – Client had 43 different O/S versions - Applications – Identified 1,743 different applications and versions - Servers – 66% of the production servers were older than five years - Storage – diverse storage and under capacity - WAN/LAN – Appropriate for the enterprise - Staff – The staff had limited virtualization experience 14 © 2010 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio.
  15. 15. Is Server Virtualization worth the Effort? Corporate Entity Clients Server Virtualization Results - The solution would be completed with internal staff - The solution would reduce the server counts from 5,972 to 4,031 - The virtualization would be complete in four years - Server virtualization would save the Organization $6M over 5 years Client Issues still present - Operating Systems – Client had 43 different O/S versions - Applications – Identified 1,743 different applications and versions - Servers – over 50% of the servers were older than five years - Storage – diverse storage and under capacity 15 © 2010 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio.
  16. 16. Is a Data Center Enterprise Strategy Beneficial? Corporate Entity Complete Data Center Strategy Results - Operating Systems – The 43 O/S versions were reduced to under 10 - Applications – 1,743 applications/versions were reduced to 890 - Servers – reduced from 5,972 to 2,167, all five year old servers replaced - Storage – Additional storage was purchased to meet capacity - Staff - Internal staff supported with eight external staff - The solution was completed in 15 months - The solution incorporated: physical consolidation, compression, virtualization, application stacking, storage and limited re-platform. Financial Results - Organizational NET Savings of $26M over five years. 16 © 2010 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio.
  17. 17. How Mature are my Data Center Services? o Collocation o Managed Collocation o Outsource o Service Stacks o Cloud Computing 17 © 2010 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio.
  18. 18. Data Center Services Maturity Model As the Data Center Services mature, the ability to provide services on an “As Needed” basis to the end user client maximizes efficiencies and is typically more cost effective. Collocation Managed Outsource Sourcing Cloud Basic Services Advanced Services 18 © 2010 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio.
  19. 19. Data Center Collocation “Power and Pipe” Vendor Responsibilities o Building Facilities o Security: 24 x 7 security and alarm monitoring o Power: AC and DC power with emergency generators o Cooling: HVAC redundant design with air distribution o Fire Detection: Detection and suppression technologies o Cabinets and racks o Network: WAN bandwidth Client Responsibilities o All assets owned by Client: server, network, and storage hardware o Resources to support all hardware, OS, and applications o Tape backup and rotation responsibilities o Disaster Recovery responsibilities o Monitoring and Service Desk capabilities 19 © 2010 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio.
  20. 20. Data Center Managed Collocation “Managed Services” Vendor Responsibilities Same as collocation plus the following services: o Implementation and support of hardware and OS o Performance monitoring of all hardware o Tape backup and rotation responsibilities o Updates, patches, log maintenance, troubleshooting, security o DBA support to triage and perform routine maintenance o Managed Networking: user access, firewalls, IDS/IPS, anti-virus o Virtual infrastructure Management: utilization, failover, performance o Standardized support processes: continuous process improvement o Service Desk integration (single service desk at the enterprise level) Client Responsibilities o All assets owned by Client: server, network, and storage hardware o Resources to support applications o Disaster Recovery responsibilities 20 © 2010 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio.
  21. 21. Data Center Outsource Services “People, Processes, Product” Vendor Responsibilities Same as Managed Collocation plus the following services: o All resources are provided by vendor o Assets are owned and responsibility of the vendor o Processes and methodologies to manage IT operations o Software support for the commodity applications o Application performance metrics and reports o Multi-level Disaster Recovery plan o Service coverage is 365 x 24 x 7 o Help Desk is the vendor’s responsibility Client Responsibilities o Custom applications, (test, development, support) o Custom DBA work (new enhancements, development) 21 © 2010 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio.
  22. 22. Data Center Service “Stacks” “Services are Sourced” Traditional IT Structure Service Sourcing Structure Cloud Computing Applications Software As a Service Operating Systems Platform As a Service Solutions are deployed Mainframe, Servers “On Demand” Internet with “Pay as you go” Data, Storage, DR Infrastructure As a type of service. Service WAN, LAN, Network Data Center Client Facilities 22 © 2010 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio.
  23. 23. Data Center Cloud Computing “Services are Sourced via the Internet” Traditional IT Structure Service Sourcing Structure Cloud Computing Applications Software As a Service Operating Systems Platform As a Service Mainframe, Servers Internet Data, Storage, DR Infrastructure As a Service WAN, LAN, Network Data Center Client Facilities Solutions are deployed “On Demand” with “Pay as you go” type of service via the Internet NOTE: There are no standard industry common components to “Cloud Computing” 23 © 2010 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio.
  24. 24. Data Center “Build versus Buy” o Are there advantages to making a long-term commitment to build a Data Center, or would we be better off utilizing a current hosted facility to meet our needs? o What can I get for my investment? o What is the best use of my money? o Do I upgrade, build new, or use an external provider? o Do I address production, DR and test/development environments differently? o What is a Tier Level and how important is this as opposed to a business level? 24 © 2010 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio.
  25. 25. “Building a New Data Center” The decision to own the facility The benefits of owning and building include: o Typically the lowest cost long-term option o If the strategy includes consolidation of other DC’s return on investment can be as soon as four years but less than ten. o The Client owns and controls the facility o The Client can make independent decisions without impact to other vendor provided requirements. The disadvantages typically are: o Significant upfront initial investment o Long-Term process which may require an interim solution o Requires a long-term commitment o May not offer the technical and business flexibility 25 © 2010 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio.
  26. 26. “Buying (Sourcing) a New Data Center” The decision to buy Data Center Services The benefits of sourcing DC services include: o Typically the lowest up front cost option o Implementation can occur quickly in relative terms o The Client can take advantage of already implemented policies o The option provides for technical and business flexibility o It does not require a long-term commitment The disadvantages typically are: o Typically higher long term cost o Will require some conversion to providers requirements o May not provide a long-term solution o Control of the facility is by the vendor 26 © 2010 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio.
  27. 27. “Build versus Buy Cost Comparison” 10-year Projected Costs New Data Center Collocation Managed Services Outsource $600,000 $400,000 $200,000 $0 Year 10 Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Year 7 Year 8 Year 9 This client example shows the cost of collocation and build are the lowest. The cost to build becomes more cost effective around year 7. 27 © 2010 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio.
  28. 28. “Hybrid Options – Common Solutions” The decision of a hybrid solution “ A hybrid solution requires a prioritization of the Data Center services from the operational assessment. Upon completion of the operational assessment, the services are ranked and Data Center services are provided based upon criticality.” An Example of this might be: o High criticality services (applications and infrastructure) are placed in a managed collocation external type of service. o Mid criticality services are placed in a standard collocation service. o Low criticality services are consolidated into limited current Data Centers with specific upgrades. o Commodity services could be outsourced to a “Cloud” solution. 28 © 2010 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio.
  29. 29. Thank You Questions & Answers Sponsors Summary 29 © 2010 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio.
  30. 30. Excipio Consulting Organization Who We Are – Overview Excipio Consulting has experts with many years of IT experience. They perform a wide variety of IT/IS assessments for organizations. This includes, Desktop, Network and Service Desk Management, Data Center operations and facilities, Application evaluation and integration, Shared Services Catalogs and Cost Models along with client RFP creation and vendor analysis. Specific to Data Centers, Excipio has completed over 400 Data Center assessments in the last 30 months, for both public and private organizations ranging in size from 350 to over 100,000 employees. This includes organizations such as the States of Minnesota, Washington, Michigan and Pennsylvania, private companies of US Bank, Carlson Companies, MD Anderson, Baxter Labs, Lowes and others. Excipio helps clients focus on assessing growth, capacity, consolidation, risk and financial benefits related to operating your own data center or location of your equipment with an external partner. Key evaluation topics focus on the most effective and efficient ways to understand and determine your future Data Center strategic “Road Map”. 30 © 2010 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio.

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