Uk security handbook 2011

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Uk security handbook 2011

  1. 1. UK SECURITY HANDBOOKPlan Do Check Act Clive Burgess H&S Manager Includes Health and Safety Policy December 2011 Proprietor Terry Stevens Contact Phone Number 0117 9760408
  2. 2. UK SECURITY HANDBOOKPlan Do Check Act – Accidents Clive Burgess H&S ManagerAccident Prevention o Safe working practices o Housekeeping o Slips, trips and falls o Access/Egress o Manual Handling o COSHH o PPE o Emergency Safety Equipment o Other Equipment used on site o Emergency Services Parking o First Aid Equipment and First Aiders o Fire Marshals and Fire Risk AssessmentFire SafetySmoke kills more people than fire.Actions on discovery of a fire o Sound the alarm – either by shouting ‘FIRE, FIRE, FIRE’ or by breaking the glass to release the emergency button o Call the fire service o Carry out any evacuation procedure as per Assignment Instructions o Await the arrival of the fire service o Inform control o On arrival of the fire service direct them to the fireAdvise the officer in charge of:- o Any people who are still on the premises o Any inflammable materials stored on the premises o Type of fire (if known)Traffic Management...Traffic Control System... Vehicle Control – Gatehouse...Safe Parking of Vehicles o To prevent damage o To prevent theft from or of vehicles o To prevent unauthorised parkingAuthorised accessUnloading/LoadingOff road parkingEmergency Services accessSearching Vehicles
  3. 3. UK SECURITY HANDBOOKPlan Do Check Act – Contingency Planning Clive Burgess H&S ManagerContingency Preparedness and Emergency ResponseWhat to do when things go wrongWhatever unforeseen or sudden occurrence happens, your responsibilityis to implement immediate action.Where fire or other life threatening situations are known or suspected,inform the emergency services immediately.Never assume – Always investigateSee details in your Assignment Instructions as procedures may well differfrom assignment to assignment, company to company.Incidents o Fire o Fuel/Oil spillagesDangerous Occurrences o Buildings collapsing o Vehicle collisionsAccidentsSuspected Intruders/ Thefts etcAlarmsBomb threatsDealing with suspicious objects/suspect packagesTerrorist suspects – Operation GriffinCheck your Assignment Instructions for Client’s Emergency ContactDetailsActions to take o Be calm o Be logical o Do not put yourself at risk o Take corrective action o Always record any details o Always preserve the scene (of the incident, accident or crime)
  4. 4. UK SECURITY HANDBOOKPlan Do Check Act - Site Duties & Information Clive Burgess H&S ManagerRoles and ResponsibilitiesObjective‘Prevention of damage to a Client’s premises and property thusminimising any financial losses.Security it is Your ResponsibilityPossible Assignments o Airport/Sea Port o Building Sites o Car Parks o Factories o Hotels o Office Blocks o Railway Stations and Sidings o Shops/Stores o Shows/Exhibitions o Warehouse o Banks o Prisons o Distribution CentresThe Security guards/Officers role can also involve access control duties,escort duties, key control and patrolling.You will be given more information about your specific assignment whenyou arrive on site, it is imperative that you read and assimilate this. It is also important that you check the assignment instructions at thecommencement of a duty shift in case any additions or alterations havebeen made.Health and Safety Policy – Back of UK Security handbookIt is important that you read the H&S leaflet provided, and yourassignments’ H&S policy and Site rules during your first shift prior to anypatrols of the site... It is reviewed every December.The company will provide further H&S training when you require it
  5. 5. UK SECURITY HANDBOOKPlan Do Check Act – Risk Management Clive Burgess H&S ManagerRisk Management – The Security Guard/OfficerIn the normal course of events, the situations and risk facing you as asecurity officer are no greater than those facing other employees.However extra care should be taken in carrying out patrols and otherduties at night and at weekends.The HASAWA 1974 require the employee (SO) ‘to reasonable care ofhimself/herself’ so no action should be taken which puts you at risk.On patrols most areas should be well lit. You should avoid climbingladders and always hold handrails when climbing or descending stairs.You should also avoid walking in areas where the floor surfaces may beslippery or obstructed.Types of Risks encountered when on security patrolsSecurity HazardsThere will always be specific areas, eg offices and buildings that shouldbe locked for security purposes on an assignment. If it appears that, astaff member has left a secure area unlocked, secure it yourself andreport the incident to your control room.Immediate action, as per your Assignment Instructions, should be taken ifyou find signs that doors, windows or locks in these areas have beeninterfered with.Check that windows are shut and secure.When patrolling the perimeter check for gaps in the fence and gates leftopen.Signs and SignageThe purpose of safety signs is to draw attention to those areas wherehazards exist or where there is the possibility of danger that would affectthe H&S of personnel.Five types of safety signs o Prohibition o Warning including HazChem signs on vehicles (COSHH) o Mandatory o Safe Condition and Emergency o Fire Equipment
  6. 6. UK SECURITY HANDBOOKPlan Do Check Act – Motivation Clive Burgess H&S ManagerStandards of BehaviourProfessional Standards...Dress Code...Code of ConductWorking with OthersPunctualityIt is vital that you always attend your assignment on time. We shouldnever leave an assignment unprotected.Lateness or non-arrival causes ill feeling amongst other staff,especially where they are awaiting your arrival to hand-over theassignment at the end of their tour duty. Persistent lateness or absencecould lead to the termination of your employment.If you are delayed, inform your Control room immediately. They canthen arrange cover or a replacement.Dealing with Suspects and IntrudersUse of ForceApprehending and Detaining SuspectsAs a Security Officer, you will be dealing with a variety of people and it isvery important that you are aware of your powers and authority.Observations and Security InspectionsBeing alert and observant with provide a useful service to everyone onthe premise, employer employee alike.Whilst carrying out your patrols if you observe anything that you considera dangerous practice being carried out by other workers you should followthese procedures.Unless there is imminent danger, you should not approach the personinvolved but report the matter to the relevant supervisor for him/her totake action unless it states otherwise in your assignment instructions.Always make a note of anything you report and follow it up by completinga report and making an entry in the assignment report book. If you see,any safety hazards report them to the Company Safety Officer.
  7. 7. UK SECURITY HANDBOOKPlan Do Check Act – Zone Control System Clive Burgess H&S ManagerAssignment DetailsThese documents contain confidential material.What they should contain o A map or plan of the site or premises o How many floors and emergency exits o Where telephones are situated and who can use them o Where the base is situated o Your hours of duty o Names of emergency contacts o Procedures for issuing keys o Emergency procedures o Location of fire alarm call points and fire fighting equipment o Location of fire alarm panel and procedures to carry-out when activated o Where are the access points for the emergency services o Location of water hydrants o Where and when you should patrol o Patrol exclusion areas o High risk or sensitive areas o Potential hazards regarding safety o Dealing with callers o Company search policy o Location of mains supplies, electricity, gas and water o Personnel authorised to enter the assignment o Location of clocking points o Lost and found property procedures o Any special instructionsFamiliarisation with your assignment plays an important role in youreffectiveness as a Security Officer and the more you find out thebetter prepared you will be.The following list suggests the sort of extra information you will need tofind out:- o What business is carried out there? o What is manufactured and stored there o Has the assignment suffered previous loss or damage? o Number of staff employed o Other buildings and businesses in the area o Details of where exits lead o Are there any high value goods o Is there a high fire risk
  8. 8. UK SECURITY HANDBOOKPlan Do Check Act Clive Burgess H&S Manager...‘Prevention it’s Your Responsibility’Client’s Assignment GuidelinesAssignment InstructionsMay also be referred to as Standing Orders or Standing InstructionsTaking over an assignmentWhen taking over a well-established assignment you may well be askedto work with an experienced officer who knows the assignment. Find outas much as you can about your duties. 1. Read your Assignment Instructions 2. Ask the existing officer o About the assignment o What business is carried out there o How many people are authorised to be on the premises and who are they 2. Read the daily occurrence/security logbook and any other relevant documentation that may affect your duties 3. Check what equipment you will be using o Clocks o Torch/Flash light o Two way radio o Phones including mobile phonesConfidentialityUse of TelephonesAlways be careful of what information you disclose over the telephone.Request for personal information about employee (telephone numbersetc) should always be referred to a senior manager.Never disclose information about the security arrangements of thepremises where security staff are on duty, this includes such things asalarms or surveillance equipment that is installed.Request for details of goods arriving or leaving the premises and time oftheir arrival/departure should be regarded with some suspicion and therequest should be reported to senior management.FraudTime Management and Personal Organisation
  9. 9. UK SECURITY HANDBOOKPlan Do Check Act Clive Burgess H&S ManagerGate Duty and Site PatrolsMain Objective:- o To prevent access by unauthorised vehicles and personsMethods and devices available(These will differ from assignment to assignment) o Identity cards o Gates and barriers o Telephones and radios o Visitor book/passesYour duty may also include vehicle control duties such as checkingthe car parking arrangements and controlling access to premises.On some building sites, you may be required to hold keys to plant andequipment for issue only to authorised drivers or operators to prevent useby untrained and unauthorised staff.Most duties will involve access control duties in one form or another.If this is your only duty, your main objective is to prevent access byunauthorised persons.Reception Duty and Key ControlMain Objective:- o To prevent access by unauthorised personsFor control of your client’s keys, the main objectives are to- o Prevent damage or loss by ensuring that no unauthorised person is able to use keys to restricted or secure areas. o Monitor the security, custody and location of all keys for which you are responsible during your tour of duty.Daily Occurrence/Security Log and Incident ReportsUsed to record the day-to-day running of the assignment and it is yourresponsibility to maintain it.The following entries should be made on a daily basis. o Signing on and off duty o Recording of incidents and security activities o Start and finish times of patrolsShould any company staff want to inspect this log and any other of theassignments documentation, make an entry in the DailyOccurrence/Security logbook and invite them to sign your entry and towrite down any specific comments they wish to make.
  10. 10. UK SECURITY HANDBOOKPlan Do Check Act Clive Burgess H&S ManagerSite PatrolsDuring the first patrol a number tasks must be carried out.These include- o Checking that all external doors are secured o Ensuring that all windows are secured o Checking that internal doors, particularly fire and smoke doors are closed and free from obstructions o Check alarm panels to ensure systems are correctly set where appropriate and look for indications of activation or malfunction o Ensuring that unnecessary electrical appliances around the assignment are switched off and unplugged o Checking the toilets and wash rooms, ensuring that taps are turned off and plugs are out of sinks o Making sure all unnecessary lights are switched off o Any fire extinguishers removed or used as doorstops have been replacedAfter completing your first patrol, further routine patrols and snapchecks should be carried out.For security reasons these should be varied in timing, length and clockpoint visited, if they are used on that assignment.Searching People and VehiclesAlways treat people the way that you would expect them to treat youDo not be afraid to question something that does not appear to be correctBe firm but fair and use tact and courtesy at all times.Remember you have no special powers of arrest or search. You are notthe police.If you are searching people or vehicles, you must get the person orvehicle owners permission first.People entering premises should be advised of the search policy bynotices displayed at the entrance to the assignment warning them theymay be subjected to searches.If a visitor or member of staff refuse to be searched, follow the guidelinesin your Assignment Instructions, do not attempted to use any form of forceas this may lead to a complaint of assault.
  11. 11. UK SECURITY HANDBOOKPlan Do Check Act - General Information Clive Burgess H&S ManagerReporting and Arresting SuspectsEvidenceThere are five types of evidenceDirect – What you actually saw, heard or experienced for yourselfPrimary – The original documents or objects involved in the caseSecondary – Copies of primary evidence eg documentsCircumstantial – Facts that tend to point to a conclusion, admissible incourt but needs supporting with direct evidenceHearsay – Something that was told to you by someone else. Thisevidence is not admissible in a criminal court of law.On Site Security Control Unit and Welfare Facilities ( Caravan)Guidelines ● Rules and Regulations, Policies and Procedures ● Legislation – English Law ● Theft ● Robbery ● Burglary ● Aggravated Burglary ● Criminal Damage ● Criminal Damage – Endangering Life ● Criminal Damage – possess anything with intent ● Assault ● Vagrancy ● Trespass ● Aggravated TrespassThe burden of proof in our legal system, lie with the prosecution.
  12. 12. UK SECURITY HANDBOOKPlan Do Check ActOrganisation at WorkSecurity Communication NetworkIn some circumstances, the mode of communication is not particularlyimportant. In others it most certainly is.The choice of the method will depend on purpose, but as a rule, face-to-face communication has a particular advantage. The language is likely tobe less formal and stuffy than written communication. Questions can beasked and understanding checked.However, as a Security Officer it is important to write down notes andrecord what you have communicated, as you may need to refer to it in thefuture. We recommend for you to write the message down, if you cannotcommunicate it directly to the person it concerns.Report writing and filling in a variety of control logbooks will be part of youdaily routine.When completing a report o Use clear, plain English o Be brief and to the point o Refer to any notes made at the timeReports should always contain the following information:- o Officer’s name and rank o For whom the report is intended o A heading to explain what the report is about o Date and time of the incident o Names of any person involved o Names of any witnesses o Facts not opinionsAlways end your report with your signature and your name in blockletters.
  13. 13. UK SECURITY HANDBOOKPlan Do Check Act CommunicationCustomer Service – Standard of CareCommunication - Getting the right message acrossMessages and the way they are interpreted are influenced by individual’sattitude and expectations.When conveying a message the outcome may be affected by manyfactors such as the choice of words,(which may not have the samemeaning for the sender and receiver) emphasis or tone of voice. Your body language will also have an effect on the interpretation ofthe message. ● Personal Notebook ● Hand overs to on coming Security Officers ● Two way Radios ● CCTV ● Photographic Evidence ● Phones – Incoming and Outgoing ● Telephone Log ● Mobile Phones ● Investigations ● Accident Reports ● Search Register ● Vehicle Search Register ● Personnel Searches ● Dog Patrol Report ● Site Patrol Report ● Supervision (Client’s) ● Incident Reports ● Daily Occurrence logbook ● Key Control log ● Daily Diary Entries ● Site Security Control Unit ● Control CentreSecurity Officers are likely to be the only member of work groups who areexpected to communicate with every other member and visitor on aregular basis.Your role is to ensure that all the facts are recorded and that anyassistance is afforded to the Client’s Management team.
  14. 14. UK SECURITY HANDBOOKPlan Do Check ActHealth & Safety Policy: Page 1 of 10Issue No. 3 Date of Issue: 2nd December 2011HEALTH & SAFETY POLICYNext Revision – 2nd December 2012Produced by Clive Burgess 11 November 2011Health & Safety Manager/Consultant UK Security
  15. 15. Health & Safety Policy: Page 2 of 10Issue No. 3 Date of Issue: 2nd December 2011IntroductionThis document sets out the Health & Safety arrangements we have established.We have adopted this standard policy and tailored it to represent our organisation.The following is a description of the type of work that our Company undertakes:Description of Work: Uniformed Mobile and Static Security Guarding. Key Holding,Industry Sectors: Private: Education. Public. Central and Local Government,Healthcare. Retail: Retail Outlets, Shopping Centre. Railways, Construction sites,Manufacturing: Food, Non-Food, Distribution.This document sets a base level of health & safety awareness, and our organisationwill develop and improve health and safety knowledge, standards andperformance.All Security Staff are required to have SIA licences, part of the certificationprocess covers Health and Safety at Work.Our site induction plan and assignment instructions will reinforce our safetyvalues as will our companies safety policy.Our insurance policy covers guard dogs and rail safe – see policy for details
  16. 16. Health & Safety Policy Page 3 of 10Issue No. 3 Date of Issue: 2nd December 2011PART 1 General Statement of PolicyUK Security is committed to this statement and endorses its contents to everybodyinvolved within the company, with the expectation that all employees match theproprietor’s commitment to Health and Safety.UK Security recognises and accepts its duties under the Health and Safety at Work etcAct 1974 and the associated legislation.The company undertakes, by best practicable means, to: ● Provide and maintain a safe workplace and the means for every employee to work safely in a healthy environment and with suitable welfare facilities. ● Encourage and enable safe working practises amongst all employees ● Ensure that equipment and facilities can be operated and maintained without risk of injury to health.The Company acknowledges that successful implementation of this policy requiresfull commitment from all levels of management and employees, and requires that: ● All employees are competent and provided with the information, training and supervision necessary to enable them to work safely. ● All employees accept responsibility to take reasonable care for their own health and safety and for the health and safety of other employees, contractors and members of the public who may be affected by their activities. ● All employees co-operate with management or any other authorised person to ensure that statuary obligations are properly complied with. ● Appropriate arrangements are maintained to enable employees and their representatives to communicate and raise concerns about health and safety to management; these arrangements may include reporting procedures and safety representative committees.The Company recognises that a successful health and safety culture can beachieved by observing safe working practises and procedures which are the resultof effective risk assessments, good training and learning by experience. Thefollowing arrangements promote such a culture: ● Health and Safety performance will be actively measured by health and safety audits and will be monitored through investigation of incidences of injury, ill health or damage to property. ● The company health and safety policy will be subject to continuous review and revision ● .n workplaces shared with other employers we will co-operate with those other employers to ensure a mutually safe workplaceSigned:--------------------------------------------------------------------Date: 2nd December 2011Name: Terry Stephens Position: ProprietorHealth & Safety Policy Page 4 of 10
  17. 17. Issue No. 3 Date of Issue: 2nd December 2011PART 2 Organisation and Responsibilities2.1 Head of Company (Terry Stephens)The head of the Company has overall responsibility for health and safety in theCompany, and will: ● Ensure suitable financial provision is made for health & safety obligations ● Provide appropriate information and instruction to employees ● Ensure work is planned to take into account health & safety issues ● Ensure that staff at all levels receive appropriate training ● Monitor and assess risk to health and safety ● Understand the company policy for health and safety and ensure it is readily available for employees ● Set a personal example when visiting site by wearing appropriate protective equipment ● Actively promote at all levels the company’s commitment to effective health and safety management2.2 Health and Safety Manager (Consultant)Named person responsible for H&S: Clive Burgess (see Linked In)Experience / qualifications of above person: Over 30 years experience working in theretail, and distribution industry as a Customer Service Consultant and Staff Trainer, inthe Manufacturing Industry Clive was a Safety, Health and EnvironmentalCoordinator, and in the Service industry as a Health and Safety Manager and securitypractitioner.Holds NEBOSH National General Certificate with credit February 2009, an IOSHManaging Safely Certificate and a BESC certificateClive is also a qualified and certificated Fire marshal and was a member of the standardsea fire service when serving in the Royal Navy.He has been put forward for his Licentiateship City & Guilds Institute award (LCGI)and is about to start his NVQ level 5 Diploma in Occupational Health and Safety (DipOHS)The Health and Safety Manager will undertake and be responsible for: ● Monitoring the implementation of the health and safety policy throughout the company and reviewing its appropriateness by regular safety audits/inspections carried out in various workplaces ● Investigating accidents and implementing corrective action ● Reviewing health and safety legislation and implementing any new requirements pertaining to the company’s undertaking ● Liaising with managers, employees, sub-contractors and specialists as and when appropriate ● Collating and reporting any accidents reportable under the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (R.I.D.D.O.R.) 1995
  18. 18. Health & Safety Policy Page 5 of 10Issue No. 3 Date of Issue: 2nd December 20112.3. EmployeesSection 7 of the Health and Safety at Work Act 1974 states the following:It shall be the duty of every employee while at work -(A) To take reasonable care for the health and safety of himself and of other personswho may be affected by his acts or omissions at work; and(B) as regards any duty or requirement imposed on his employer or any other person byor under any of the relevant statutory provisions, to co-operate with him so far as isnecessary to enable that duty or requirement to be performed or complied with.In order for all employees to comply with their legal duties, they will undertakeand beresponsible for: ● Reading and understanding the Company’s health and safety policy and carry out their work safely and in accordance with it requirements ● Ensuring that all protective equipment provided under a legal requirement is properly used in relation to any instruction / training given and in accordance with this health and safety policy ● Reporting any defects to work equipment immediately to the Site Supervisor ● Reporting to the management any incidents, which have led or might lead to injury or damage ● Reporting any accidents or near misses however minor to the Site Supervisor ● Using the correct tools and equipment for the job in hand and in accordance with training and instructions ● Co-operating with any investigation, which may be undertaken with the objective of preventing re-occurrence of incidents.
  19. 19. Health & Safety Policy Page 6 of 10Issue No. 3 Date of Issue: 2nd December 2011PART 3 Arrangements3.1 CommunicationIn order to meet the legal requirements of the Safety Representatives and SafetyCommitteesRegulations and the Health and Safety (Consultation with Employees) Regulations, thecompany will communicate and consult with all employees on the following issues: ● The content of this policy ● Any rules specific to a site or job ● Changes in legislation or working best practice ● The planning of Health and Safety training ● The introduction or alteration of new work equipment or technologyThis communication and consultation will take place directly with the employeesvia regular safety meeting, tool-box talks, e-mails and memo’s posted on the staffnotice board on each site or in our mobile office (caravan)3.2 TrainingAll employees are given training appropriate to their responsibilities inaccordance with the Management of Health and Safety at Work Regulations.Training will be provided for the following situations: ● Induction training for new employees (Health and safety awareness, company procedures, rail safe, dog handling, customer service etc) ● The introduction or modification of new/existing machinery or technology ● A change in employee position/work activity or responsibilityTraining is also specifically provided for work with hazardous substances, use ofPPE and manual handling. Any training provided by the company will beformally recorded with a hard copy kept on file. Particular arrangements forspecialist training is made for those employees working in high risk areas such ason the rail track or rail sidings or under power lines.3.3 Risk AssessmentsThe Health and Safety Manager/Consultant will carry out and record formal riskassessments In addition, risk assessments are carried out continuously by identifiedcompetent persons within UK Security throughout their work. Hazards are consideredand work methods established to minimize the risk of injury to themselves and othersaffected by the work.Where the employee does not have sufficient knowledge about a specific hazard, suchas work in confined spaces, they will take further advice from the H&SManager/Consultant if required. The head of the Company (Terry Stephens) ensuresoperators are provided with appropriate instruction and training on risk assessments.3.4 Method StatementsFormal method statements (safe working procedures) will be prepared in writing wherethe risk is particularly high. The method statements will provide site specificinformation on the task to be undertaken including site set up, chain of responsibilityand will detail a clear sequence of work that would be followed in order to undertakethe given task safely
  20. 20. Health & Safety Policy Page 7 of 10Issue No. 3 Date of Issue: 2nd December 20113.5 Co-operation with ClientsEmployees will always familiarise themselves with client procedures when firstattending site,in particular general site access, emergency procedures and high risk work activitiesincluding permit to work systems.Clients site procedures and specific instructions will be followed at all times.3.6 Welfare FacilitiesWherever possible arrangements will be made with the Client and/or PrincipalContractor forthe use of Welfare facilities at sites under their management.As a minimum the following requirements will be adhered to: ● Toilet/washing facilities accessible on site ● Eating/rest facilities accessible on site3.7 Work EquipmentAll work equipment (including Electrical equipment) used at work, as part of theCompany’sundertaking will comply with the Provision and Use of Work Equipment Regulations(P.U.W.E.R.). Before new equipment is introduced into the working environment, anassessment will be made by the Health and Safety Manager/Consultant in order toascertain that the equipment is suitable for its intended use. Where new equipment ispurchased, UK security will check the CE marking (where necessary) and ask for acopy of the EC Declaration of Conformity if one was not supplied. It should be notedthat the CE marking is not an assurance that the machine is safe. ● No employee will use work equipment for which they have not received specific training. ● No employee will knowingly misuse work equipment or remove any guards that are in place to minimise a specified risk. ● All work equipment will be maintained and inspected at suitable intervals either internally by a competent person or by specialist external companies. ● The frequency of work equipment maintenance or inspection will be based on manufacturer’s guidance and industry best practice. ● Any maintenance / inspections undertaken on company equipment will be formally recorded with a hard copy left on file. ● If any faults or damage are found on any equipment, stop using the work equipment and report the fault to your Site Supervisor or Terry.3.8 Personal Protective Equipment (P.P.E.)Appropriate personal protective equipment will be issued to employees as and whennecessary for work activities. As good practice, Orange Hi Visibility jackets or vests,hard hat and steal toe capped boots must be worn on any Network Rail sitesTraining will be provided for employees on the safe use, storage and maintenance of therelevant equipment before issue and a written record detailing what PPE has beenissued will be signed by the employees on receipt of the equipment and the hard copykept on file.Employees have a legal duty to wear PPE as specified in relevant site rules, riskassessments and method statements.
  21. 21. Health & Safety Policy Page 8 of 10Issue No. 3 Date of Issue: 2nd December 2011Any defects or malfunction of PPE must be reported to: Terry or your site Supervisor.3.9 Hazardous SubstancesThe risks associated with hazardous substances are considered for all work activities.Alternative less harmful substances are used wherever possible.In case of risks to health, PPE is provided and used by employees, and healthsurveillance undertaken where necessary.Before any hazardous substances are used during a work process, a material safety datasheet (MSDS) will be requested from the supplier and an appropriate assessment madeof the risks from that substance undertaken by Health and Safety Manager/Consultant,in line with the Control of Substances Hazardous to Health Regulations (COSHH).An inventory of all substances and materials hazardous to health is held at head office.3.10 First Aid & Accident ReportingAdequate first aid provision will be made at every place of work occupied by theCompany.Each first aid box shall be suitably marked and be easily accessible to all employees atall times when they are at work.On Site – the first aid box is located in the portable cabin/caravanQualified First Aider / Appointed Person: To be nominated as per assignment On Project Sites – wherever possible arrangements are made with clients/principlecontractors to use their first aid facilities. Where this is not possible, a member of theproject team will nominated as the appointed person for first aid and a first aid boxsupplied, which will contain adequate supplies for the total number of employees onsite.All accidents MUST be reported to your Site Supervisor and the details recorded in theaccident book (held at head office). Serious accidents where hospital treatment isrequired must be reported to the Terry and the Health and Safety Manager/Consultantas soon as possible after the incident.Reporting of Injuries, Diseases and Dangerous Occurrences Regulations(R.I.D.D.O.R.):Certain accidents are reportable to the HSE’s Incident Contact Centre. Terry/the Healthand Safety Manager/Consultant must be notified as soon as practicable after incidentscausing the following injuries: ● any work related injury that leads to an employee being absent from work for more than 3 working days ● fracture other than to fingers, thumbs or toes; amputation; ● dislocation of the shoulder, hip, knee or spine; ● loss of sight (temporary or permanent); ● chemical or hot metal burn to the eye or any penetrating injury to the eye; ● Injury resulting from an electric shock or electrical burn leading to
  22. 22. Health & Safety Policy Page 9 of 10Issue No. 3 Date of Issue: 2nd December 2011 ● unconsciousness or requiring resuscitation or admittance to hospital for more than 24 hours; ● Any other injury: leading to hypothermia, heat-induced illness or unconsciousness; or ● requiring resuscitation; or requiring admittance to hospital for more than 24 hours.However the law in relation to RIDDOR is fluctuation and in the midsts ofchange...this will require to be reviewed as and when the law changes.3.10 AsbestosBefore any work commences on a client’s site, all employees are to make a request toview the site-specific asbestos register. The position and condition of any asbestos thatmay be in the area where you will be working should be noted within the asbestosregister. If asbestos is noted within your potential work area, contact Terry, and theHealth and Safety Manager/Consultant for further instruction.Due to the nature of our works on older buildings, there could be a risk of exposure toasbestos. If, during your works, you see a fibrous material that you think may beasbestos, you should: stop work immediately prevent any dust/fibres being released e.g.turn off power tools, minimise air movement etc ● evacuate the immediate area and prevent access by others e.g. the public ● inform those responsible for the premises and the Health and Safety Manager ● so that the necessary sampling can be arranged ● do not return to that area until informed that it is safe to do soRemember, if you are uncertain as to the content of the material, stop work andseek advice.3.11 Manual HandlingManual handling risks are considered prior to each work activity. The method of workis adapted to minimise manual handling risks wherever possible, including use ofalternative lifting and carrying methods. Our employees are advised not to manuallyhandle loads which they feel incapable of moving safely.3.12 Fire Safety & Emergency ProceduresIt is the Company’s policy to take account of fire hazards in the workplace. Allemployees have a duty to conduct their operations in such a way as to minimize the riskof fire. This involves compliance with the Company’s no smoking policy and site rules,keeping combustible materials separate from sources of ignition and avoidingunnecessary accumulation of combustible materials. Site Supervisors or designatedsecurity officers are responsible for keeping their operating areas safe from fire,ensuring that their staff is trained in proper fire prevention practices and emergencyprocedures.The person with responsibility for the maintenance and testing of fire alarms andfire fighting equipment is:Terry or the Health and Safety Manager/Consultant.In the event of the fire alarm being activated, or in any other emergency situation (e.g.bomb scare), all employees must leave the building or rail siding by the nearestavailable exit and assemble at the designated assembly point.
  23. 23. Health & Safety Policy Page 10 of 10Issue No. 3 Date of Issue: 2nd December 20113.13 Sub-ContractorsSub-contractors are instructed primarily on the basis of their technical capability,though due regard is also taken of health and safety. Serious breaches of health andsafety and the contractor’s capability for specific risks will be taken into account duringthe selectionprocess.Activities that we sub-contract include: ● Security on Railway sidings and track vehicle protectionSub-contractors health & safety arrangements would be assessed by requesting thefollowing documentsSub Contractors Questionnaire – Sub Contractors Statement.We would manage / supervise / monitor sub-contractors activities by the followingmeans: ● Security Certification and or CITB/CSCS Cards or Rail/Track Safe Card ● Job completion checks by Client/Manager/Supervisor. Random Audits. Client’s Monthly Feedback.3.14 Public safetyThe safety of members of the public and other contractors is considered at alltimes whilst on site.Any work area that could place others at risk due to the Company’s activities will beclosed off by appropriate means (e.g. safety signage, bollards, tape, hoarding) in orderto restrict access.3.15 Other Important Health & Safety informationAll operatives are trained to carry out specific tasks. Follow up training as and whennew methods, new equipment or legislation is on-going.Regular Tool Box Talks are carried out.Proprietors/Manager/Supervisor observation identifying areas that require additionaltraining.All employees had a good understanding of English and are able to read and understandCOSHHData Sheets, Method Statements and Risk Assessment,Evacuation Procedures, ManagingViolence. Avoiding Conflict.

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