The fundamental concepts of excellence

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The fundamental concepts of excellence

  1. 1. UNCONTROLLED DOCUMENT WHEN PRINTED Progress 4Main elements of the T Q M system: The fundamental concepts of excellence (EFQM) • Teamwork • Commitment • Result Orientation • Communication • Leading and Constancy of Purpose • Organisation • Management by Processes & Facts • Control & monitoring • People Development & Involvement • Planning • Continuous Learning, Improvement & • Inventory control system Innovation • Partner Development • Corporate Social Responsibility See folders marked (EFQM)Elements required for a health and safety plan – Dr Niki Ellis 2001 (On the other hand, in our case ‘the Plan of action guidelines’)Vision:What the organisation aspires to in health and safety and why.Values:Important principles in doing health and safety, and probably more about why.Goal:What the organisation wants to achieve overall for health and safety within the timeframe of theplan.Indicators/targets for the goals:The measures that will be used to assess progress towards the goals and the change expected betweennow and the defined time in the future using these measures.Key priority areas (KPA):Priorities for action in the period of the plan.Objectives:What the organisation wants to achieve in the timeframe for each KPAStrategies:How the organisation intends to achieve its objectives. Subheadings are needed within strategiesto describe task, timelines and accountabilities (who is accountable for getting this done) The other processes in the folder ‘Processes’ and these examples above are the standard set by the SIA as ‘Best Practice’ The model I have developed for a baseline, joins up all of these processes and surpasses your required standard However, due to the present circumstances, i.e. the lack of new business and the reduced number of operatives, I may be able to reduce the amount of folders and in turn the duplication of documents to about 15/20 respectively Clive B 28 March 2008

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