AnMed Health Fully Integrates Medication Management


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Discover how AnMed successfully integrated Medication Management for its pateitns to improve medication safety.

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AnMed Health Fully Integrates Medication Management

  1. 1. Case Study AnMed Health Fully Integrates Medication Management At a Glance Despite a century of healing, AnMed The hospital also targeted bar codes Health isn’t showing its age. In fact, to enhance medication dispensing Organization this provider recently transformed and administration safety. McKesson’s AnMed Health its medication management process robotic dispensing technology Anderson, S.C. to address patient safety challenges. was added in the pharmacy while – 560 beds The result is a fully integrated process medication cabinets were placed that has reduced medication errors, on patient floors. The model was – 21,400 inpatient admissions enhanced physician use of technology, so efficient that AnMed was able annually improved patient outcomes, and to redeploy pharmacists for more – 77,800 emergency/urgent added $800,000 to the bottom line. clinical interventions while other care visits staff focused on ensuring that – 198,600 outpatient visits Challenge all dispensed medications were In the late 1990s, AnMed Health’s bar coded. Solution Spotlight leadership recognized that integrated – AcuDose-Rx medication management was the AnMed deployed electronic nursing key to patient safety. With a mostly documentation to support complete – Horizon Admin-Rx charting and standardized plans of manual system, the hospital needed – Horizon Clinicals care. Caregivers began to use bar-code a solution that would eliminate – Horizon Expert Documentation inefficiencies and errors. The provider scanning technology to help ensure – Horizon Expert Orders also wanted to control costs, the “five rights” of medication enhance communications and administration. And since safe – Horizon Meds Manager engage clinicians – especially medication use depends on accurate – Horizon Order Management knowledge of patient allergies, physicians – to use technology – Horizon Patient Folder AnMed also implemented full to improve patient outcomes. – HorizonWP Physician Portal bi-directional allergy integration. – MedDirect “Patient safety and quality healthcare is the Holy Grail of “We completely changed our – ROBOT-Rx medicine,” explains Dr. Michael workflow and ‘married’ pharmacy Tillirson, chief medical officer. and nursing with integrated Critical Issues “We had to streamline clinical technologies,” says Tina Jury, chief – Manual paper-based processes nursing officer. “When all disciplines processes and decrease variation – Patient and medication safety in practice to enhance safety and are documenting and reviewing – Poor communication achieve excellence.” patient information in the same system, you enable the best care – Rising healthcare costs Answers possible.” Results AnMed partnered with McKesson In 2006, AnMed deployed – Integrated clinical systems for a comprehensive system, starting computerized provider order for closed-loop medication with dispensing and transcribing in entry/clinical decision support management the pharmacy. Using McKesson’s (CPOE/CDS). To prepare physicians, – Achieved a 95% or higher pharmacy information solution as the the hospital replaced paper charts compliance rate for bar-code hub, pharmacists built the foundation with McKesson’s electronic document scanning for orders, streamlined workflow management system in 1998, followed and rules-based alerting. by a physician portal in 2003. – Enhanced clinician communication and care processes – Streamlined care processes – Saved more than $800,000
  2. 2. Case Study “Physicians at AnMed Health Physicians quickly became proficient pharmacists identified 9,215 clinical in the technologies and saw instant interventions, saving $259,250. have come to depend on the value in being able to electronically And nurses consistently exceed a availability of technology 24x7, sign off on patient charts and 95% bar-code medication access patient information anytime, administration scanning rate. which is evidenced by their anywhere. When the Horizon Expert Orders™ CPOE/CDS system went live, Technology has also enhanced use and acceptance of it.” it simply became another tool in an compliance with regulatory measures. extremely successful system. Under the Hospital Quality Incentive Demonstration (HQID) project, Darrell Hickman Results AnMed now ranks in the first decile Clinician Adoption – As physicians nationally for coronary artery bypass Chief Information Officer graft, hip and knee replacements, use Horizon Expert Orders, they are AnMed Health prompted with patient information and acute myocardial infarction, and appropriate order guidelines increasing reimbursements by based on clinical best practices. $150,000. While the rollout was targeted to 28 physicians, 28 additional physicians “A big part of our success can be quickly requested access. More than attributed to the fact that our clinical 70 physicians currently use the system applications are owned by clinical to enter 30,000 orders monthly. departments,” says Bill Manson, chief Portal usage has jumped to more operating officer. “This encourages than 25,000 logins per month, with greater buy-in from clinical staff.” 76% of AnMed’s regularly admitting physicians logging in daily. AnMed Health is now among a small percentage of U.S. hospitals “Physicians at AnMed Health have to achieve fully integrated, come to depend on the availability of closed-loop medication management. technology 24x7, which is evidenced For Hickman, the achievement carries by their use and acceptance of it,” great personal meaning. notes Darrell Hickman, chief information officer. “In 1999, I coded on the cath table and it took four attempts to bring Patient Safety and Outcomes – In the me back,” he explains somberly. pharmacy, McKesson’s Web-based “What we do is important because it medication ordering system saved affects the enjoyment, the quality and $400,000 by enabling after-hours the length of people’s lives. I can’t pharmacy support. With lab results think of anything more important.” interfaced into Horizon Meds Manager and its rules engine, Copyright © 2007 McKesson Corporation and/or one of its subsidiaries. All rights reserved. AcuDose-Rx, Horizon Clinicals, McKesson Provider Technologies ROBOT-Rx and HorizonWP are registered trademarks of McKesson Information Solutions LLC. Horizon Admin-Rx, Horizon Expert Documentation, Horizon Expert Orders, Horizon Meds Manager, Horizon Order Management, Horizon Patient 5995 Windward Parkway Folder and MedDirect are trademarks of McKesson Infromation Solutions LLC. All other product or company names Alpharetta, GA 30005 mentioned may be trademarks, service marks or registered trademarks of their respective companies. PRT294-07/07 1.800.981.8601