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Say What You Mean: Professional Communication Skills for Librarians

by Tech Librarian at clifflandis.net on Aug 12, 2010

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Excellent interpersonal communication skills are not just a requirement on every job announcement--they are vital to succeed in today's library! Attendees will learn how to use different ...

Excellent interpersonal communication skills are not just a requirement on every job announcement--they are vital to succeed in today's library! Attendees will learn how to use different communication styles to interact effectively with people across several library settings. A variety
of interpersonal communication topics will be covered, including: basic communication skills, direct vs. indirect communication, conflict management, and professional relationship maintenance.

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Say What You Mean: Professional Communication Skills for Librarians Say What You Mean: Professional Communication Skills for Librarians Webinar Transcript