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  • 1. It’s All About the User: Libraries, Technology, and the Future Cliff Landis Technology Librarian Valdosta State University
  • 2.
    • Mandi & Jer
  • 3.  
  • 4.  
  • 5. © Amanda Landis-Hanna
  • 6. © Amanda Landis-Hanna
  • 7.  
  • 8.  
  • 9.  
  • 10.  
  • 11.  
  • 12.  
  • 13.  
  • 14. http://www.flickr.com/photos/chanc/311882431/
  • 15. http://www.flickr.com/photos/pathfinderlinden/227316648/
  • 16.
    • Where’s all this “2.0” stuff going?
  • 17.  
  • 18.  
  • 19. http://www.flickr.com/photos/stabilo-boss/101793494/
  • 20. Just a little theory… http://www.flickr.com/photos/midiman/465631268/
  • 21.  
  • 22. 1.0 2.0 3.0 4.0
  • 23. A little history… http://www.flickr.com/photos/hanan_cohen/455243239/
  • 24. 1.0 http://flickr.com/photos/steffe/154686864/
    • Connects Information
      • Web sites
      • Databases
      • FTP
      • Search Engines
    • Built on the author/reader model
  • 25. 2.0
    • Connects People
      • Email
      • Social networking sites
      • Gaming
      • IM
      • RSS
      • Wikis
    http://flickr.com/photos/michaelsphotos/389360490/
  • 26.
    • http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html
  • 27. http://www.flickr.com/photos/habibmi/222280353/
  • 28. The Machine is Us/ing Us
    • http://youtube.com/watch?v=NLlGopyXT_g
  • 29. Some Principles of Library 2.0
    • The library is everywhere.
    • The library has no barriers.
    • The library invites participation.
    • The library uses flexible, best-of-breed systems.
    • The library encourages the heart.
    • The library is human.
    • The library recognizes that its users are human too.
    • Harness the library user in both design and implementation of services
    • Library users should be able to craft and modify library provided services
    http://tametheweb.com/2005/12/the_collected_principles_of_li.html
  • 30.
    • It is NEVER a mistake to give the user more options
    http:// flickr.com/photos/bunchofpants/36924662 /
  • 31. In the past librarians have…
    • Provided services without asking users what they want
    • Made changes without consulting users
    • Handed over services (such as the OPAC) to for-profit businesses
    • Made users jump through the hoops we created for them
  • 32. http://www.flickr.com/photos/oceanflynn/315385916/ But Now…
  • 33. http://www.flickr.com/photos/buck82/30296423/in/set-270370/ So What’s on the Horizon?
  • 34. 3.0
    • Connects Knowledge
    • Reannotation of the Web
    • Top-Down
      • Agents
    • Bottom-Up
      • Subjects
      • Tagging
    http://flickr.com/photos/dullhunk/303503677/
  • 35. Order + Chaos = 
    • A place for everything, and everything in its place
    http://www.flickr.com/photos/materialboy/52523850/
  • 36. Moving Beyond Text
    • Looks Like:
      • Etsy
      • Like
      • Riya
    • Sounds Like:
      • Pandora
      • Midomi
    http://www.flickr.com/photos/7573579@N08/438287251/
  • 37.  
  • 38.  
  • 39.  
  • 40.  
  • 41. 4.0
    • Connects Intelligence
    • Group/Enterprise minds (tribes)
    • Information + people + technology = intelligence
    • Automated Serendipity
    http://flickr.com/photos/burnblue/937198180/
  • 42. So what should we do?
    • As library workers, how will we respond to these changes?
    • How do we keep up?
    Librarian Stereotype http://www.flickr.com/photos/librarianavengers/269737140/
  • 43. We must find out what users
    • WANT
      • Social space
      • Help at the point of need
      • Collaboration
      • A voice in how things are done
      • It NOW
      • It fixed YESTERDAY
      • Options
    • NEED
      • High quality information
      • Assistance finding/using that information
      • Lifelong learning skills
      • Information evaluation skills
      • Technology skills
      • A quiet place to study
    We must provide BOTH
  • 44. http://www.flickr.com/photos/choconancy/521265142/ Have a CONVERSATION (and not just with other library workers!!!)
  • 45.
    • Blogs
    • Focus Groups
    http://www.flickr.com/photos/tychay/513712600/
    • Social Networking
    • Polls
  • 46. Please, think of the users… http://flickr.com/photos/megem519/821458301/
  • 47. http://www.flickr.com/photos/redvers/532076662/
  • 48. http://flickr.com/photos/fensterbme/275447170/
  • 49. http://flickr.com/photos/stevedave/388341774/
  • 50. http://flickr.com/photos/kt/62172891/
  • 51. http://flickr.com/photos/styleserver/279033159/
  • 52. http://blaugh.com/cartoons/060705_oldman_myspace_a.gif
  • 53. http://www.flickr.com/photos/inertiacreeps/407007831/
  • 54. http://www.flickr.com/photos/nirak/2035550177/
  • 55. http://flickr.com/photos/misshaley/515045131/
  • 56. http://flickr.com/photos/cgc/21744958/
  • 57. http://flickr.com/photos/sukisuki/218038756/
  • 58. http://flickr.com/photos/bre/228920128/
  • 59. http://www.flickr.com/photos/michaelsphotos/278227213/
  • 60. http://www.flickr.com/photos/omaromar/21831833/
  • 61. http://www.flickr.com/photos/redspotted/272109/
  • 62. http://www.flickr.com/photos/davitru/1621601690/
  • 63. http://www.flickr.com/photos/larskflem/37639798/
  • 64. What the future holds… http://www.flickr.com/photos/sots/1271028593/
  • 65. How to not be left behind…
    • talk to your users & find out what they want
    • use the tools that they are using
    • broadcast what you're doing
    • "earn your audience"
    http://flickr.com/photos/vermininc/2337307518/
  • 66. Fear Not! http://www.flickr.com/photos/amigadave/350299827/
  • 67. Baby Steps
    • 10-15 minutes a day to learn new things
    • One tool at a time
    • Limit your information intake
    • People are your best source for information
    • Share what you learn
    http://www.flickr.com/photos/seandreilinger/959864706/
  • 68. http://www.flickr.com/photos/earthandeden/498037026/ Best jumping off point? TameTheWeb.com
  • 69. http://www.flickr.com/photos/drachmann/327122302/