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Beyond 2.0: Evolving to the Next Level of Amazing Library Service

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My presentation for the Your Library Your Community 2010 conference .

My presentation for the Your Library Your Community 2010 conference .

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  • Technology is a tool, not a service that is provided to library customers. In this session, you will learn where library technology is headed next and how to successfully use it to reach out to your community. Learn how to reinforce and strengthen your library’s service with the healthy use of technology and discover how to keep an eye out for the next big thing that your users will be asking for.
  • Write assessment into your goals

Beyond 2.0: Evolving to the Next Level of Amazing Library Service Presentation Transcript

  • 1. Beyond "2.0“ Evolving to the Next Level of Amazing Library Service Cliff Landis, Web Services Librarian Georgia State University http://clifflandis.net/
  • 2. http://www.flickr.com/photos/19553693@N00/273269366/
  • 3. http://www.flickr.com/photos/90646759@N00/1149873101 It’s not enough to just create an account.
  • 4. http://www.flickr.com/photos/37912374670@N01/2460452288 It’s not enough to shove your bad services into a new place.
  • 5. What were you thinking? http://www.flickr.com/photos/80039525@N00/538900892
  • 6. Why do you use emerging technologies in your library?
    • Because everyone else is doing it
    • Outreach
    • Service
  • 7. Why do you use emerging technologies in your library?
  • 8.  
  • 9. http://www.flickr.com/photos/74128681@N00/2349370490 The librarian approaches to new ideas…
  • 10. The Planning Approach Takes too long; jump through hoops; eventual success or failure
  • 11. The Committee Approach Exploit the “What If” weakness and DESTROY!!! http://www.flickr.com/photos/49503180328@N01/2299526206
  • 12. The Evolving Library Try, assess, reflect… Try, assess, reflect… Repeat ad victorium
  • 13. Action Steps www.flickr.com/photos/30352125@N00/616638903
  • 14. Try Yoda was wrong… www.flickr.com/photos/45082883@N00/223839049
  • 15. Be fast www.flickr.com/photos/96586445@N00/89773667
  • 16. Be human http://www.flickr.com/photos/35034353562@N01/1390012980
  • 17. Don’t over-plan www.flickr.com/photos/66615882@N00/2208227079
  • 18. Assess
    • Do you like me?
    • Yes
    • No
    • Maybe
  • 19. www.flickr.com/photos/14516334@N00/286709039 You can’t measure progress without measuring
  • 20. Write assessment into your plans http://www.perpetualkid.com/index.asp?PageAction=VIEWPROD&ProdID=2534
  • 21. Get user feedback (and use it) http://www.flickr.com/photos/17671297@N00/1781605101
  • 22. Write a 3-Minute Plan
  • 23. Reflect www.flickr.com/photos/80829337@N00/225225979
  • 24. http://www.flickr.com/photos/79359251@N00/2593538987 BE WILLING TO FAIL. Not every idea can succeed.
  • 25. Think back to your most amazing user experience… What made it special? http://www.flickr.com/photos/34427466731@N01/2144933705
  • 26. KEEPING UP WITH CHANGE http://www.flickr.com/photos/71038389@N00/2337307518
  • 27. http://www.educause.edu/Resources/ECARStudyofUndergraduateStuden/217333
  • 28.  
  • 29. FINAL THOUGHTS www.flickr.com/photos/29647247@N00/111851351
  • 30.
    • Be willing to do the work
    http://www.flickr.com/photos/44124404848@N01/992938851
  • 31. Evolution will take care of the bad ideas. http://www.flickr.com/photos/35034347820@N01/172257764
  • 32. Create a Culture of Innovation Create a culture of innovation www.flickr.com/photos/21745851@N00/389396046
  • 33. http://www.flickr.com/photos/39039882@N00/22778226