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Web Based SaaS App
 

Web Based SaaS App

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Your team at ClickTecs is excited to announce the launch of our Web Based SaaS model application developed to Automate & Track the workflow of Home Repair Service providers. The Solution allows a ...

Your team at ClickTecs is excited to announce the launch of our Web Based SaaS model application developed to Automate & Track the workflow of Home Repair Service providers. The Solution allows a Company to respond to customer request with Real Time data on the Location (on a Map) & Availability of their Field Technicians. The Mobile interface allows the technician to receive & perform job assignments including invoicing & receiving payments from the customer.

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    Web Based SaaS App Web Based SaaS App Document Transcript

    • Web Based SaaS AppYour team at ClickTecs is excited to announce the launch of our Web Based SaaS modelapplication developed to Automate & Track the workflow of Home Repair Service providers.The Solution allows a Company to respond to customer request with Real Time data on theLocation (on a Map) & Availability of their Field Technicians. The Mobile interface allows thetechnician to receive & perform job assignments including invoicing & receiving payments fromthe customer.Intelligent Dashboards are available for management to have a real time, bird’s eye view of theirbusiness.Features: • Consolidated View of your company – Across branches or offices • LIVE MAP view of your entire team • View & Manage your Teams Schedule in Real Time • Assign Jobs directly to your Teams iOS / Android Phones • Send Invoices to customers & collect payments • Real Time , Intelligent reporting to help you make smart decisionsHow It Works: • Customer Calls –>; Attendant Answers Via Attendant Dashboard • By the ZIP Code & Address, System Locates the Customer on a Map & Displays Technicians Near the customer, Technicians Schedule is also Displayed • Attendant Finalizes the appointment directly into the selected Technicians Schedule • Appointment Goes to Technicians iOS/Android Device & Confirmation Email goes to customer • Technician sees the job description & gets driving directions on their iOS/Android Device. Technician arrives at the site, assesses the problem & checks Inventory directly form their iOS/Android Device • Technician does the job, works on the Invoice on their iOS/Android Device & Invoice + Payment receipt is emailed out to the customer • Technician becomes available again on the Attendants dashboard
    • Management can see the added customer & Revenue + Reduced inventory in their dashboardhttp://clicktecs.com/clicktecs/web-based-saas-app/