The Future of IT in the Small-to-Midsize business 1-2

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Dutch business Breakfast, San Mateo. 5 May 09

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The Future of IT in the Small-to-Midsize business 1-2

  1. 1. the vision at work The future of IT in the modern small to midsize business. Dutch Business Breakfast. San Mateo, 5 May 2009 1 of 2 Clive Boulton Exact Research
  2. 2. Agenda, 5 things the vision at work • About us and our SMB market • Evolution • Emergence of Social Computing • Communities • How we are working today
  3. 3. Who is Exact the vision at work • 25 years leading provider business software • HQ Delft, NL • Continuous profitable growth • 2500 employees globally • Customers > 100 countries (EMEA, APAC, Americas) • Exact offices > 40 countries
  4. 4. …our SMB market space… the vision at work
  5. 5. SMB characteristics the vision at work • Limited IT Resources • Preference for single software vendor relationship • Rapid time to value • Comprehensive support requirements
  6. 6. Our SMB products the vision at work
  7. 7. Global customers, parenting approach the vision at work
  8. 8. Evolution….and why we are meeting today the vision at work
  9. 9. the vision at work WHAT DOES THIS MEAN FOR THE CHANGING WORLD OF SMALL-TO-MIDSIZE BUSINESSES (SMBS)
  10. 10. The way we plan our lives is changing the vision at work
  11. 11. The way we communicate is changing the vision at work
  12. 12. The way we consume news is changing the vision at work
  13. 13. The way we search for information is changing the vision at work
  14. 14. The way we spend our spare time is changing the vision at work
  15. 15. The way we do our work is changing the vision at work
  16. 16. The way we share opinions is changing the vision at work
  17. 17. The way we share knowledge is changing the vision at work
  18. 18. The way we collaborate is changing the vision at work
  19. 19. The way we innovate is changing the vision at work
  20. 20. The way we do business is changing the vision at work
  21. 21. The way we shop is changing the vision at work
  22. 22. The way we make money is changing the vision at work
  23. 23. The way we see our future is changing the vision at work
  24. 24. The opportunity the vision at work
  25. 25. … and you are in control! the vision at work
  26. 26. the vision at work WHAT IS CAUSING CHANGE? EARLY ADOPTER CUSTOMERS ARE USING TECHNOLOGY TO DO NEW THINGS IN NEW WAYS!
  27. 27. Generations the vision at work 1985 Transactions 1995 Processes 2005 Social 2015 Baby boomers Generation X Generation Y
  28. 28. Generation Y the vision at work Veterans Boomers Gen-X Gen-Y (1922-1945) (1946-1964) (1965-1980) (1981-2000) Work Ethic / Hard work Workaholics Wants structure Tenacity Values Duty before fun Work efficiency and direction Entrepreneurial Adhere to rules Question authority Skeptical Goal oriented Work is An obligation An exciting Eliminate tasks What’s next adventure Self reliance Multi-tasking Interactive Individual Team player, loves Guitar Hero Entrepreneur style to have meetings Communicate Formal memo In person E-mail / V-mail Informal, IM Messages Your experience You are valued Do it your way Work with that motivate is respected You are needed Forget the rules other bright creative people

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