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06 Enel Distribuzione activities to enable Customer engagement and Active Demand
06 Enel Distribuzione activities to enable Customer engagement and Active Demand
06 Enel Distribuzione activities to enable Customer engagement and Active Demand
06 Enel Distribuzione activities to enable Customer engagement and Active Demand
06 Enel Distribuzione activities to enable Customer engagement and Active Demand
06 Enel Distribuzione activities to enable Customer engagement and Active Demand
06 Enel Distribuzione activities to enable Customer engagement and Active Demand
06 Enel Distribuzione activities to enable Customer engagement and Active Demand
06 Enel Distribuzione activities to enable Customer engagement and Active Demand
06 Enel Distribuzione activities to enable Customer engagement and Active Demand
06 Enel Distribuzione activities to enable Customer engagement and Active Demand
06 Enel Distribuzione activities to enable Customer engagement and Active Demand
06 Enel Distribuzione activities to enable Customer engagement and Active Demand
06 Enel Distribuzione activities to enable Customer engagement and Active Demand
06 Enel Distribuzione activities to enable Customer engagement and Active Demand
06 Enel Distribuzione activities to enable Customer engagement and Active Demand
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06 Enel Distribuzione activities to enable Customer engagement and Active Demand

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By Marina Lombardi , Enel Distribuzione SpA …

By Marina Lombardi , Enel Distribuzione SpA

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  • 1. Enel Distribuzione activities to enable customersengagement and active demandRoma, 19 Settembre 2012Marina LombardiEnel Distribuzione SpA
  • 2. The company The Enel group is:  the largest utility in Italy and one of the main utilities in Europe  40 countries, 97 GW installed, 61 Million customers Enel Distribuzione is:  the company in charge of the distribution of electricity to final consumers and of the metering service  80% of the market, with 245,2 TWh energy distributed in Italy (2011)  31,5 millions of final users in Italy Enel Distribuzione activities to enable customers21 settembre 2012 engagement and active demand 2
  • 3. Enel smart metering From 2006: Smart metering completely deployed in Italy 2011 Remote 331 Millions readings Remote 15 Millions Example of TOU operations tariffs offered in the past by Enel Enel Distribuzione activities to enable customers21 settembre 2012 engagement and active demand 3
  • 4. Enel smart info It is being It reads tested in the consumption pilot data from thesmart meter and Enel Info+ makes them targetting to available to involve customers around 8000 devices residential customers Enel Distribuzione activities to enable customers21 settembre 2012 engagement and active demand 4
  • 5. Enel Info+ Enel Distribuzione activities to enable customers21 settembre 2012 engagement and active demand 5
  • 6. Enel Info+ kitSmart Info Smart Info Display Smart Info Manager Smart Info Mobile Enel Distribuzione activities to enable customers 21 settembre 2012 engagement and active demand 6
  • 7. Enel Info+ functionalities ANALYSE: Smart Info Manager SEE: Smart Info Display “SEE” plus:• Current, historical, tendency consumption • detailed analysis of load profile• Tariff time bands notification • comparisons in time• Power limits alarms • energy efficiency suggestions• Contractual data visualisation• Messages from SO• extra information (date, hour…) EXPLORE: Smart Info Mobile “SEE” + “ANALYSE” accessible from a smartphone Enel Distribuzione activities to enable customers 21 settembre 2012 engagement and active demand 7
  • 8. Enel info+ display UI Enel Distribuzione activities to enable customers21 settembre 2012 engagement and active demand 8
  • 9. The path towards active consumers INTERACT Enel Info+ CONTROL SEE EXPLORE ANALYSE Enel Distribuzione activities to enable customers21 settembre 2012 engagement and active demand 9
  • 10. Energy@home association Compliant with Zigbee Home Automation Design of a communication infrastructure and open protocol that enable brand new value added service based upon information exchanges related to energy usage, consumption and tariffs Enel Distribuzione activities to enable customers21 settembre 2012 engagement and active demand 10
  • 11. Energy@home association Enel Distribuzione activities to enable customers21 settembre 2012 engagement and active demand 11
  • 12. Energy@home trial Trial ongoing in Italy with around 50 residential consumers Enel Distribuzione activities to enable customers21 settembre 2012 engagement and active demand 12
  • 13. The path towards active consumers Energy@home INTERACT Enel Info+ CONTROL SEE EXPLORE ANALYSE Enel Distribuzione activities to enable customers21 settembre 2012 engagement and active demand 13
  • 14. The ADDRESS project Consumer sets preferences on the Energy Box (money saving, time and temperature flexibility) and puts smart appliances on remote control Types of Managed Load Third commercial parties acting as intermediaries between theenergy market and residential consumers Enel Distribuzione activities to enable customers 21 settembre 2012 engagement and active demand 14
  • 15. The path towards active consumers address Energy@home INTERACT Enel Info+ CONTROL SEE EXPLORE ANALYSE Developing the enabling framework to make this possible Enel Distribuzione activities to enable customers21 settembre 2012 engagement and active demand 15
  • 16. THANK YOU Enel Distribuzione activities to enable customers21 settembre 2012 engagement and active demand 16

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