WiTech WROP|Suite
The Access & Service Management Solution
for
Your Growth
October 2009

WiTech WROP|Suite
 Carrier-class Access & Service
Management solution framework for fast
moving broadband network operators and
service providers
 Scalable
 Modular
 Secure
 Reliable
 Affordable
 Allows to deploy and manage wireless
and wireline access networks with
advanced features for
 Access Control (AAA)
 Service Definition and Provisioning
 Rating and Mediation
 Retail and Wholesale value chain management
 Logging and Reporting

Full Featured (1/2)
Comprehensive support of different types of
 Broadband Wired and Wireless Access Services/Applications
networks
 xDSL, Fiber Optic, WiFi Hot Spot,
HiperLAN, Fixed and Mobile WiMAX, …
 Authentication protocols
 UAM, PPPoE, PAP, EAP with EAP-MD5,
EAPSIM, EAP-TLS, EAP-TTLS, EAP-PEAP,
Cisco LEAP EAP sub-types, …
 Services
 Fixed Access, Nomadic Access, Portable
Access, VoIP, IP-Centrex, Mobile VoIP, … Broadband Access Networks
 Metering and Charging
 Flat, Prepaid, Postpaid, Single Access
Accounting, Advanced VoIP Rating, …
Fiber Optic

Full Featured (2/2)
 Support of different business models thru the support of extended, multilevel
value chains
 Integrated NMS (Network Monitoring System)
 Supporting SNMPv1, SNMPv2c, SNMPv3
 Outage, Event/Notification, Performance Management

Architecture – Functional Overview
WROP|Suite

State-of-the-art Implementation
 Multi-tier Framework implemented with a
Service Oriented Architecture (SOA)
approach
 Java Enterprise Edition 5 technologies
 Enterprise Java Beans 3.0
 Java Persistence API
 JavaServer Faces
 Deployable with the highest levels of
reliability and efficiency of use, including
clustering, load balancing, and transparent
fail-over
 All key functions accessible through standard
APIs
 Web Services (WSDL, SOAP)
 Java RMI
 Natively integrable with Sun OpenSSO
Enterprise to achieve advanced, flexible and
convenient security
 User Interface: Web Single Sign On
 API: Web Services and Java RMI

Flexible Deployability
 Installable according to specific
customer needs
 Selecting modules
 Customizing features
 Choosing HW configuration
 Easy integration into new and
existing environments
 Scalable and expandable
 Growing as you grow!

Typical Deployment - Multi-technology Scenario
Fiber Optic

Access Control (AAA/RADIUS)
 AAA (Authentication, Authorization and Accounting)
conformant with RADIUS protocol
 Authentication: digital data identity verification
 Authorization: privileges granting
 Accounting: network resources consumption tracking
 Supports request proxying, with fail-over and load
balancing, as well as the ability to access many types of
back-end databases.
 Different classes of Authentication requests can trigger
access of different Authentication and Authorization
databases (with cascaded fall back), and Accounting
records can be simultaneously recorded in multiple different
storage databases and directories.
 Complete support for RFC 2865 and RFC 2866 attributes
 All main authentication protocols are supported: EAP with
EAP-MD5, EAP-SIM, EAP-TLS, EAP-TTLS, EAP-PEAP,
and Cisco LEAP EAP sub-types, etc.
 Vendor-Specific Attributes for almost one hundred vendors,
including BinTec, Foundry, Cisco, Juniper, Lucent/Ascend,
HP, Microsoft, USR/3Com, Acc/Newbridge and many more

Access & Service Modules
 Interacting with AAA/RADIUS-DHCP-DNS
and the Engines to fully manage network
and service/application access and use
 Implemented as a separate,
independent module for each type of
network and service/application
 Enabling flexible configurations supporting
combinations of multiple access
technologies and application/services
Fiber Optic

DNS & DHCP
 DNS (Domain Name System) - Fully conformant
implementation based on Bind Version 9
supporting
DHCP
 DNS Security (DNSSEC, SIG)
 IPv6
 DNS Protocol Enhancements (IXFR,
DDNS Notify, EDNS0)
 Multiple "views“
 DHCP (Dynamic Host Configuration Protocol) –
Fully conformant implementation based on Linux
DHCP
DHCP Client 123 Client 456
DNS
IP Address of Server
Server Which is the
Client 123
IP Address of
Client 123?
Is 192.x.x.x
Contact 192.x.x.x

Data Base
 Central data repository for
 Web User Interface & API security
 Price lists
 Event logging
 Value chain’s user accounts
 End-Customers’ master data
 Data persistence
 Object Relational Model
 Java Persistence API
 Oracle’s Toplink Essentials
TOPLINK Essentials
 Hibernate
 Deployable on any JDBC compliant
RDBMS (certified with PostgreSQL and MySQL)

Engines – Policy & Provisioning
 Network & service/application
independency
 Definition of different service levels, QoS
and access rules
 Policies per single customer or per
customer segment
 Effective service differentiation
 Repository of pre-provisioned network
resources and templates of policies and
service profiles and service levels allow
 separation between policy design and
policy application
 one-click account activation

Engines – Rating & Mediation
 Rating
 Real Time metering and charging of
Prepaid/Postpaid accounts with a powerful
threshold-based rating algorithm based on
 Time (seconds)
 Traffic (Bytes)
 Telephony & Call Destination
 Fixed charges and connection set-up fees
 Bonuses.
 Supporting electronic and physical pre-
paid vouchers
 Enabling fraud protection and detection
 Mediation
 Creation of simplified CDR from event
logs
 Data Export/Import through diverse
formats
 CSV (Comma Separated Values)
 XML (extensible markup language)
 XLS (MS Excel)

Engines – Value Chain
 Tree-based multilevel value chain
 Wholesaler, VNO/Master Reseller, Reseller, End-
Customer
 Support of different flavors of Wholesale (Carrier
and White-Label) and Retail business models
 Management of the Business Partner & End-
Customer Lifecycle
 Creation/Activation, Deactivation/Cancellation
 Usage Data collection
 Reporting

Engines – Security
 Role enforcement in the multilevel value chain
 Flexible and adaptable
 Management of security user profiles for both
Web User Interface and APIs

Engines – Report
 Data extraction
 Data aggregation
 Data export
 PDF
 Email
 Web page
 XML
 XLS (MS Excel)
Report
 Dashboards (with Business Object Xcelsius) Engine
Reports
 …
Events
Log
Mediation CDRs
Rating Engine

NMS (Network Monitoring System)
 Supporting SNMPv1, SNMPv2c, SNMPv3
 Trap Management for Real Time Alerting
 Load Balancing Support
 Discovery, Polling, Data Collection
 Outage, Event/Notification Management
 Advanced Performance/Availability Reporting
 Exporting Management Data in XML

Application Programming Interfaces
 All key functions are accessible through
standard APIs
 Web Services (WSDL, SOAP)
 Java RMI remote interfaces
 Common management developed with the
C.R.U.D. paradigm
 Create
 Add a new entity
 Read
 Read or search for a particular entity
 Update
 Modify an already existent entity
 Delete
 Disable or delete an entity
 Full exploitation of the Java EE 5 development
platform

Web User Interface – Overview (1/2)
 All WROP core features can be accessed
through a neatly organized and easy-to-
use Web User Interface
 JavaServer Faces based
 AJAX enabled
 Model-View-Controller design pattern
 Totally decoupled from engines
 Can be deployed in any Java EE certified
application server
 Customizable (themes, languages)
 Support for Sun’s OpenSSO-based Single
Sign On

Web User Interface – Overview (2/2)
 Role based access control
 Different views and capability for different
operational roles
End-Customer VNO/Reseller Admin/Wholesaler
(only personal info) (partial access) (complete access)

Web User Interface – Administration
 User role profiling
 Field properties
 Translation
 Event Notification
 Access Logging
 Realms

Web User Interface – Service Configuration
 Simplified Management of Service Profiles
and Policies
 RADIUS Attributes definition
 Service Profiling (PIR/CIR, QoS)
 Templates of Service Profiles
 Simplified web-based functionalities as
opposed to traditional low level
programming

Web User Interface – Price Lists
 Powerful management of price lists

Web User Interface – Voucher Management
 Simplified creation and management of
batches of vouchers
 Definition of code range and value
 Activation by range or single code
 Usage reporting

Web User Interface – Business Partners
 Management of the extended, multilevel
value chain Lifecycle
 Creation/Activation
 Deactivation/Cancellation
 Search & Modify
 Disabling
 Through dedicated portals, each Business
Partner in the value chain can
 Define its own service offerings and price
lists
 Manage its down-stream value chain up to
the End-Customer

Web User Interface – NMS
 HW Monitoring
 Traffic Monitoring
 Access Monitoring
 Customizable Dashboards

Web User Interface – Reporting
 Comprehensive, customizable multiple views
 Per Service
 Per User
 Per Location
 Per Network
 …
 Customizable Dashboards

S Sample Web Site implemented leveraging the
WROP|Suite’s set of APIs
(easily customizable with logo and preferred color schema)

Sample Web Site – Managing Account - Login
Allowing End-Customer to Enter Into Their Reserved Area to Manage Their Accounts

Sample Web Site – Managing Account – Recharging Credit
Recharging Credit With Different Payment Options (Credit Cards / PayPal) or Using a Voucher
The Customer can recharge the Credit available with a Voucher
selecting one of his/her accounts. The Customer can, afterwards,
rearrange the credit allocation among the different accounts with the
“Manage Credit” function

Sample Web Site – Managing Account – Managing Credit
Rearranging Credit Among the Different Accounts

Sample Web Site – Recharging Credit to Anybody
For Example, Recharging Credit to Friend
The new Credit purchased with a Credit Card/PayPal or with a Voucher will be assigned to the default
account defined by the Customer with the “Preferences” function in his/her “My account” reserved
area. The Customer can, at any moment, rearrange the credit allocation among the different accounts
with the “Manage Credit” function in the “My Account” reserved area.

Sample Web Site - WiFi Hotspot Captive Portal Home Page
Logging in

Sample Web Site - WiFi Hotspot Captive Portal Home Page
Recharging Credit
By default, all the Credit will be allocated to the WiFi Account.
The Customer can, afterwards, rearrange the credit allocation
among the different accounts with the “Manage Credit”
function in the “My Account” reserved area of the main site.

Minimum System Requirements
 Operating System
 Linux (Centos, Debian, RedHat)
 Application Server
 Glassfish
 Data Base
 Any JDBC compliant DB
 Certified with PostgreSQL and MySQL
 Hardware
 1 Quad Core, 2.5 GHz
 4 GB RAM
 RAID 5 4 x HD SAS 146 GB

Sample “Carrier Class” Deployment Architecture
WROP|Suite
Data Base Cluster + Storage
WROP|Suite WROP|Suite WROP|Suite
Primary Secondary NMS

Natively Connectable to the Intalio|BPM Platform
 WROP|Suite is equipped with a
dedicated connector for the Intalio|BPM
platform and constitutes one of the
building blocks of the WiTech BPM-
enabled Next-Gen OSS/BSS Framework
 Intalio is the market leader in the Open
Source, Java-based Business Process
Management (BPMS) segment
 WiTech is Intalio’s Platinum Partner
focused on the Telecommunications
Industry

WiTech BPM-enabled Next-Gen OSS/BSS FrameworkTM (1/2)

WiTech BPM-enabled Next-Gen OSS/BSS FrameworkTM (2/2)
 BPM System
 Access and Services Management Platform
 GIS Based Integrated Platform
 Enterprise Content Management
 Portal

Freemax Case Study – A New WiMAX Operator in Tuscany

Freemax Operating Platform
ERP

Freemax “From-Prospect-to-Bill” Process Implementation
Modeled, designed and deployed with Intalio|Designer

Freemax Promoter’s Sample GUI

Thank You
for
Your Attention WiTech S.p.A.
Via Giuntini 25
56023 Navacchio di Cascina PISA
Italy
www.witech.it
Phone: +39 050 775 056
+39 050 754 719
+39 050 754 720
Fax: +39 050 75 47 22
E-mail: info@witech.it