HUMAN CAPITAL MANAGEMENT USING Web 2.0 TECHNOLOGY TALENT MANAGEMENT 10 June 2009 PERFORMANCE & TALENT MANAGEMENT GROUP SPE...
<ul><li>Terminals </li></ul><ul><li>Mainframes </li></ul><ul><li>Flat files </li></ul><ul><li>Cards/codes </li></ul><ul><l...
Today’s Technology Environment Web 2.0 Yesterday’s Technology Platform Web 1.0   versus SQL / Relational Componentized / O...
Today’s Business Imperative Work 2.0 Yesterday’s Business Agenda Work 1.0   versus Transactions Business Events System of ...
Today’s Human Capital People Yesterday’s Human Resource Labour   versus Brick and Mortar Mobile / Virtual Work Place Consi...
Today’s HCM Suite HCMS Yesterday’s HRIS Application HRIS   versus An Afterthought At the Core Global Regulatory Compliance...
WHAT IS WEB 2.0 TECHNOLOGY? Online Collaboration Blogging Social Networking Knowledge Sharing Developing Content Social In...
EXAMPLES OF WEB 2.0 TECHNOLOGY.
SOCIAL INTELEGENCE  (360 FEEDBACK.) <ul><li>Ranking vs Rating. </li></ul>
WEB 2.0 CHALLENGES? INCREASEVOLUME IN  CONTENT DECREASEQUALITY IN CONTENT DECREASE IN  ACCURACY OF CONTENT WHO IS THE GATE...
WEB 2.0 CHALLENGES? INCREASEVOLUME IN  CONTENT INCREASEQUALITY IN  CONTENT INCREASEUTILITY OF  CONTENT AS THE ACCURACY INC...
THE ACSA SOLUTION <ul><li>How do we  Collect  our HCM Data? </li></ul><ul><ul><li>Building Talent and Success profiles. </...
ACSA SOLUTION …. <ul><li>How do we  Verify  our HCM Data to increase  Accuracy? </li></ul><ul><ul><li>Verifying Talent and...
Insight Aim: Direct Investment Questions:   What talent do we have? What talent do we need? Processes: Talent Accounting T...
THE TALENT POOL MAP. A Manager’s Dashboard
BRINGING ALL TOGETHER. <ul><li>Video. </li></ul>
PeopleTree Group.
Thank you
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Zogan Opperman Acsa 10 June 09

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Getting it right - talent management at ACSA

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  • Good day Ladies and gents, Thank you for the opportunity to present to you what we do at ACSA. Because of time constraints I will skip the company history and profile. I am Zogan Opperman currently dealing with Performance and Talent Management. Please note that I am not a Technocrat but I am the end user of the technology that is currently available.
  • Zogan Opperman Acsa 10 June 09

    1. 1. HUMAN CAPITAL MANAGEMENT USING Web 2.0 TECHNOLOGY TALENT MANAGEMENT 10 June 2009 PERFORMANCE & TALENT MANAGEMENT GROUP SPECIALIST :ZOGAN OPPERMAN
    2. 2. <ul><li>Terminals </li></ul><ul><li>Mainframes </li></ul><ul><li>Flat files </li></ul><ul><li>Cards/codes </li></ul><ul><li>Proprietary </li></ul><ul><li>Inflexible </li></ul><ul><li>COBOL </li></ul><ul><li>Data </li></ul><ul><li>PCs </li></ul><ul><li>Internet </li></ul><ul><li>Multi-media </li></ul><ul><li>Ecosystem </li></ul><ul><li>Self-service </li></ul><ul><li>Object-based </li></ul><ul><li>Predicting </li></ul><ul><li>GUI </li></ul><ul><li>Networks </li></ul><ul><li>SQL </li></ul><ul><li>Realtime </li></ul><ul><li>Open </li></ul><ul><li>Migrateable </li></ul><ul><li>Adaptable </li></ul><ul><li>Reporting </li></ul><ul><li>Portals </li></ul><ul><li>Web Services </li></ul><ul><li>Multi-device </li></ul><ul><li>Intelligent </li></ul><ul><li>SaaS </li></ul><ul><li>Components </li></ul><ul><li>Data-mining/predictive </li></ul>Mainframe Client/Server Web 1.0 Web 2.0 THE EVOLUTION OF HCM TECHNOLOGY.
    3. 3. Today’s Technology Environment Web 2.0 Yesterday’s Technology Platform Web 1.0 versus SQL / Relational Componentized / OO Development Customization / Coding Composition / Orchestration Implementation Perpetual License On Demand / SaaS Pricing/Delivery Standalone / Within 4 Walls Integrated / Extended Network Business Perspective Hardwired / Monolithic Web Services / SOA Environment Process Efficiency Business Effectiveness Primary Value Return on Investment Total Cost of Ownership Economic Focus Source: Beaman & Macy, 2006 THE EVOLUTION OF HCM TECHNOLOGY…
    4. 4. Today’s Business Imperative Work 2.0 Yesterday’s Business Agenda Work 1.0 versus Transactions Business Events System of Record Hierarchical Collaborative Organization Episodic / Serial Constant / Simultaneous Rate of Change Skills & Expertise Tacit Knowledge Business Perspective Back Office Everyone Automation Physical Assets People Assets Primary Value Bottom Line Top Line Economic Focus Source: Beaman & Macy, 2006 THE EVOLUTION OF HCM TECHNOLOGY.
    5. 5. Today’s Human Capital People Yesterday’s Human Resource Labour versus Brick and Mortar Mobile / Virtual Work Place Consistent / Constant Divergent / Sporadic Work Style Homogeneous Global, Multi-cultural World View Labor as Expense People as Asset Business Perspective Departmentally Focused Externally Focused Organization Process Efficiency Performance Accountability Primary Value “ Company-for-Life” “ All-About-Me” Economic Focus Source: Beaman & Macy, 2006 THE EVOLUTION OF HCM TECHNOLOGY.
    6. 6. Today’s HCM Suite HCMS Yesterday’s HRIS Application HRIS versus An Afterthought At the Core Global Regulatory Compliance Comprehensive Framework Governance Reporting / Analytics Embedded Intelligence Business Output Gatekeeper Business Partner Business Perspective Payroll & Benefits Competencies & Performance Functionality Efficiency / Costs Quality / Performance Primary Value Efficient Records Automation Effective Talent Management Economic Focus Source: Beaman & Macy, 2006 THE EVOLUTION OF HCM TECHNOLOGY.
    7. 7. WHAT IS WEB 2.0 TECHNOLOGY? Online Collaboration Blogging Social Networking Knowledge Sharing Developing Content Social Intelligence
    8. 8. EXAMPLES OF WEB 2.0 TECHNOLOGY.
    9. 9. SOCIAL INTELEGENCE (360 FEEDBACK.) <ul><li>Ranking vs Rating. </li></ul>
    10. 10. WEB 2.0 CHALLENGES? INCREASEVOLUME IN CONTENT DECREASEQUALITY IN CONTENT DECREASE IN ACCURACY OF CONTENT WHO IS THE GATEKEEPER OF ALL THIS CONTENT?
    11. 11. WEB 2.0 CHALLENGES? INCREASEVOLUME IN CONTENT INCREASEQUALITY IN CONTENT INCREASEUTILITY OF CONTENT AS THE ACCURACY INCREASE SO WE CAN IMPROVE DECISIONS.
    12. 12. THE ACSA SOLUTION <ul><li>How do we Collect our HCM Data? </li></ul><ul><ul><li>Building Talent and Success profiles. </li></ul></ul><ul><ul><li>360 Behavioural feedback </li></ul></ul><ul><ul><li>Technical Knowledge (BOK) </li></ul></ul><ul><ul><li>Experience Roles </li></ul></ul><ul><ul><li>Motivational Surveys (Retention) </li></ul></ul><ul><ul><li>Investment Matrix (Development) </li></ul></ul>CREATING A COMMON LANGAUGE WITHIN ACSA
    13. 13. ACSA SOLUTION …. <ul><li>How do we Verify our HCM Data to increase Accuracy? </li></ul><ul><ul><li>Verifying Talent and Success profiles. </li></ul></ul><ul><ul><li>360 Behavioural feedback </li></ul></ul><ul><ul><li>Technical Knowledge (BOK) </li></ul></ul><ul><ul><li>Experience Roles </li></ul></ul><ul><ul><li>Motivational Surveys (Retention) </li></ul></ul><ul><ul><li>Investment Matrix (Development) </li></ul></ul>CREATING A COMMON LANGAUGE WITHIN ACSA
    14. 14. Insight Aim: Direct Investment Questions: What talent do we have? What talent do we need? Processes: Talent Accounting Talent Demand Planning Aim: Measure Investment Question: How did we increase the value of our talent portfolio? How should we re-direct investment? Process: Talent Value Management Aim: Manage Investment Questions: Where do we invest? How do we invest? Processes: Talent Supply Management Impact Investment Maximize Talent Value Talent Investment Strategy
    15. 15. THE TALENT POOL MAP. A Manager’s Dashboard
    16. 16. BRINGING ALL TOGETHER. <ul><li>Video. </li></ul>
    17. 17. PeopleTree Group.
    18. 18. Thank you
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