Social Networking @ University of Surrey Library

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Presentation given for Cilip in Surrey on 13/02/2013

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Social Networking @ University of Surrey Library

  1. 1. Social Networking @University of Surrey Library Claire Gill – Virtual Support & eServices Developer
  2. 2. Why are we using social media? Marketing Meeting users’ expectations Be where our users are Gathering feedback Foster a conversation Speedy communications Connect with other University departments
  3. 3. What social media are we using?
  4. 4. WordpressLibrary & Learning Support News Library news – about the building, e-resources etc Library Tip of the Week Updated by the Resources and User Support teamsWhat’s New in Your Subject? Subject related news and e-resources Run by the Academic Liaison Librarians
  5. 5. 4500 Wordpress4000350030002500200015001000 500 0 Jan-12 Feb-12 Mar-12 Apr-12 May-12 Jun-12 Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 ALLs Blog Library News Blog
  6. 6. Twitter@surreylib• Feeds from the blogs• New books feed from the Library Catalogue• Responses to student comments & queries
  7. 7. Twitter Revision done. Thanks to @surreylib for being my home from home for the last month or so. Going to miss it. #not@surreylib why do you closefor a week , we need you my dear library :(
  8. 8. Twitter No. of followers400300200100 0 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 No. of followers
  9. 9. FacebookUniversity of Surrey Library• Feeds from the Library News blog• Responses to student comments & queries
  10. 10. Facebook Facebook Likes140012001000800600400200 0 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 No. of new likes Total Likes
  11. 11. PinterestSurrey Library• Pictures of the Library & Learning Centre• Pictures of the building works• Pictures and links to new books on the Library Catalogue
  12. 12. Pinterest No. of followers25201510 5 0 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13
  13. 13. FoursquareUniversity of Surrey Library• Used by students to check- in, upload photos and share tips
  14. 14. Foursquare
  15. 15. Using Social MediaResponsibilities for posting and respondingTools – Twitterfeed, TweetDeck, IFTTTImportance of social media as a point of contactUsing social media to gather feedbackPolicy for use of social mediaPotential problems of social media
  16. 16. What’s Next?Embedding our social media policy in ourday to day workInvestigatingGoogle+, Tumblr, Flickr, YouTubeMapping the LibraryGoing mobile
  17. 17. Any Questions?Contact me:Claire GillVirtual Support & eServices Developerc.j.gill@surrey.ac.uk@claire_joannehttp://www.clairejoanne.co.uk

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