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Listen, Engage, Respond to Develop Loyalty and Reputation
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Listen, Engage, Respond to Develop Loyalty and Reputation

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Using social media channels to develop loyalty that will make fans into advocates. One of two sessions by CKSyme.org at the 2012 Montana Nonprofit Association conference.

Using social media channels to develop loyalty that will make fans into advocates. One of two sessions by CKSyme.org at the 2012 Montana Nonprofit Association conference.

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Transcript

  • 1. Listen, Engage, Re spond: How to Develop Loyalty and Reputation With Social Media2012 Montana Nonprofit Association
  • 2. 1. Start listening
  • 3. 2. Develop asocial mediapolicy
  • 4. 3. SMMS is the best
  • 5. 4. Register andtrain
  • 6. 5. Use acommunitymanager (nosilos)
  • 7. Sentiment Analysis
  • 8. Conversation-Building CrowdsourcingValue-Adding
  • 9. Learn to Scale…
  • 10. Contact: 2cksyme@gmail.com On Twitter @cksyme On Facebook: CKSyme.org.Bozeman Website: www.cksyme.org Available Now on Amazon.comGet your Kindle App