Listen, Engage, Respond: Crisis Communications in Real-Time

512 views
461 views

Published on

Spokane P

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
512
On SlideShare
0
From Embeds
0
Number of Embeds
20
Actions
Shares
0
Downloads
7
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Listen, Engage, Respond: Crisis Communications in Real-Time

  1. 1. 85%*…have social media policies
  2. 2. 55%*…have crisis communication plans
  3. 3. 48%*…address social mediain their plan
  4. 4. 19%*…require registration ortraining
  5. 5. DNK*…how many socialmedia accountscurrently represent yourorganization?
  6. 6. 54%*…use a social mediamanagement system (smms) orsome kind of monitoringapplication(s)to listen
  7. 7. 1. Start listening
  8. 8. 2. Develop asocial mediapolicy
  9. 9. 3. SMMS is the best
  10. 10. 4. Register andtrain
  11. 11. 5. Use acommunitymanager (nosilos)
  12. 12. Learn to Scale…
  13. 13. @alaskaair@FrontierCare
  14. 14. facebook.com/CheeseAndBurger www.facebook.com/Open
  15. 15. http://www.youtube.com/watch?v=Wza-yruzBYI http://www.youtube.com/watch?v=o4jhHoHpFXc
  16. 16. Contact: chris@cksyme.org On Twitter @cksyme On Facebook: CKSyme.org.Bozeman Website: www.cksyme.org Late May release Emailchris@cksyme.orgfor your free copy.

×