SMB Rich Ecosystem
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SMB Rich Ecosystem

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product update Alcatel-Lucent OmniPCX Office RCE R8.1

product update Alcatel-Lucent OmniPCX Office RCE R8.1

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SMB Rich Ecosystem Presentation Transcript

  • 1. RICH COMMUNICATION ECOSYSTEMfor SMBFrederic Thepot / Philippe Jean05/04/2011 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 2. Partner: nextiraOne BelgiumCustomer : BPost• 34000 Employees• Mail-related solutions in Belgium and selected European countries• Banking and insurance services easily accessible throughout Belgium• Specific services in the public interest as agreed with the Belgian StatePeter WeggeBusiness Unit Manager Unified Communications COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 3. •Site 1•BPost, •ISDNBelgium Trunks • Private SIP Trunks •OmniPCX Office Telephony Server •Site 2 •ISDN Lines •ISDN Trunks •OmniPCX SIP Core Network Office Telephony •GSM Trunks Server •Mobile Operator •Site XX •Headquarter •ISDN Free inter-site calls Trunks thanks private SIP links •OmniPCX Office Telephony Server 296 OmniPCX offices connected over private SIP links COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 4. SIP driving OXO Business• Free inter sites communication with private SIP trunks.• OXO as a Cost effective solution for 8-80 users• OXO as a flexible solution with hybrid architecture.• Pipeline: 40 new OXO RCE R8.0 for H1 2011• Pipeline: 150 possible migrations of 4400 towards OXO (still to be decided on) COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 5. Partner: bcSistemasCustomer : Sant Celoni Municipality • Municipality • Services to Police, City Hall, libraries, schools, ….José Antonio ILLAREGUI SANCHEZGeneral Manager de BC Sistemas (Premium ALU Partner)Oscar MORILLO BLANCOSales Manager de BC Sistemas COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 6. •Site 4 •Ajuntament Sant Celoni, •switch •Catalunya, Spain •DECT •Site 5 •switch •City Hall •Private Wireless •ISDN Lines •Network WiMAX •IP Sets Citizens Hall •Private Fiber •Site 11 •Network •GSM Trunks •Police •switch •DECT •DECT •Site 12 •switch12 Omni-PCX Office All the sites, all the Sets with all the features COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 7. Multi-site driving OXO Business• Centralised management with One number plan for all sites• Big cost reductions in traffic operators invoice• Enhanced productivity with Call Centers, DECT• Easy deployment with new remote sites thanks converged data voice infrastructure COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 8. COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 9. The SMB conversation is changing… MULTI-MEDIA MULTI- CONTEXTUAL TAG COLLABORATE MULTI-CHANNEL MULTI- RECORD-RETRIEVE RECORD- ANALYTICS SHARE Between people Between Between machines people & machines COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 10. MyIC MyIC Phone Mobile Rich iPhone Communication Experience Experience Easy Mobility MyIC Phone TurnkeyVisual HD FAXExperience OXO Open HD- Solution RCEQuality Cost Open RCE All-included effective Easy Video 2011 Fax People Open SIP Easy SIP Transformat Security SIP Client ion Business Alarming/ Trunking Paging / Personal Location based Security COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 11. SMB Application Enabled Conversation Multiservice Hybrid Open OXO Telephony Capable Applications of RCE ER POW rks sthe etwo he n n leas SIP SIPU ce rvi OXO ise WEB at the Core ul t Services m COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 12. We changed the OXO RCE Brain! COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 13. OXO RCE new brain in action! Legacy SIP Web Service DM TDM/ISDN/ Presence XCAP Plug & Play UA/IP/ DECT/WLAN SIP Web Service XCAP Device 5.1 / 7.0 MNGT Plug & Play Plug & Play Plug & Play My IC Office My IC Mobile : Plug & Play * FemtoPlug & Play Video Plug & Play Ipdect (*) COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED. * Future *
  • 14. SMB New Experience Evolution:“RCE in the Cloud” Application & SIP at the Core Collaboration OXO RCE CloudMy IC Phone Open RCE Fax My IC Office My IC Mobile : + iPhone + Android + BlackBerry COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 15. Keep the Cloud Simple for SMB! SMS MMS IM Voice email V-mailExperience Push Push Session Session Pull Pull - IVR Media Text Multimedia Text Voice Multimedia VoiceNetwork TDM Sig.+IP Sig.+IP TDM+IP IP TDM COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 16. Solution:Connect Me “My Way” with RCE! Callee Callers Communications hyperlinks Privacy Control Simplicity Comm. Rules & Notification Presence Knowledge Connectors Scripts Engine Engine Analytics Engine Engine Intelligent User profile Communications Personalised External modules User Unified presence are assets behaviour interaction notification COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 17. Office Evolution towards the Cloud Cloud Rich Communication My IC Mobile : Services Plug & Play e tur FuTraditional 8052 8072/8082communicationservices Easy Mobility 8002 8012 8 RCE Easy SIP Transformation O XO R7 IP DECT Easy Video Application innovation O XO boosted by exposure of a universal set of communication means COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 18. SMB Open Touch Transformation 2011 2011 2011 2012 2012 2012 2012 Q2 Q3 Q4 Q1 Q2 Q3 Q4 OXO RCE R8.0.1 OXO RCE R8.1 • Open RCE FAX • SIP Terminals • 500DECT( paging / alarming) • My IC Phone 2.0 • Video Offer • 4135 SIP conferencing module • SIP terminals compliant • Mobility • MyIC Mobile on iPhone • MyIC Office ( Web Based) • Femto Cell • Features: • Presence + IM • Unified Directory Access • LDAP • ACD agent click to call • Wideband( G722) OXO RCE R8.2 • IP DECT • Mobility: MyIC Mobile BB/Android • Serviceability NGN/IMS Open Touch Office 1.0 • New Optimized HW • Open CPU ( appli cations) • 8770 OmniPCX Office RCE R 8 • Hosted Application openess • Remote worker Social Networking Extended Comm unication Serv er R4.2 • OmniSwit ch 6250/6400 COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 19. Rich SMB Ecosystem – Live at DET SIP at the Core HD Video Open RCE Fax 4135 SIP Conference 500 DECT phone Industrial My IC My IC Mobile My IC Office terminal on iPhone Phone COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
  • 20. COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.