Alcatel-Lucent New Communication Experience

Unveiling My IC Phone,
       a new Smart Desk Phone




  •1 | My IC Phone| ...
the leading edge of a next generation architecture




                                                                   ...
raising the bar : a new standard of user experience

  User centric: natural, intuitive, multimedia experience
  Powered b...
a Smartphone

collaborative conversations

                               Smartphone experience




•4 | My IC Phone| Marc...
a Smartphone
innovate for a better user interaction
                Outstanding audio                                     ...
a Smartphone

leverage the smartphone experience
                   Homepage
                   Benefit from informative w...
a Smartphone

user personalization




                                                                           Uppload ...
a Desk Phone

business applications

                               Desk Phone reliability




•8 | My IC Phone| March 201...
a Desk Phone

the customer experience




  Enterprise / Office

•9 | My IC Phone| March 2010   All Rights Reserved © Alca...
a Desk Phone

unified communications
for collaborative conversations

                                                    ...
a Desk Phone

The right protocols
for an enterprise grade product
Interoperability… leveraging standard protocols
        ...
a Desk Phone
Reduce your carbon footprint…
                   footprint…




                                 Product comp...
an Application Pod

developer experience

                                Application Pod openness




•13 | My IC Phone| ...
an Application Pod

the customer experience




  Financial

•14 | My IC Phone| March 2010   All Rights Reserved © Alcatel...
an Application Pod

the guest experience




  Hospitality

•15 | My IC Phone| March 2010   All Rights Reserved © Alcatel-...
unprecedented capabilities                                                           an Application Pod


and openness.
  ...
an Application Pod

a new software development kit
                                 Customization                         ...
a new model. a new portal part of the existing AAPP.




                                AAPP FACTORY



•18 | My IC Phone...
extended developer program. objectives and guidelines.

  Developer-friendly open technologies and APIs


  Easy developme...
enabling development. making the apps secure.
         development.                 secure.

Alcatel-Lucent offer services...
applications deployment. centralized management
        3 administration levels: Open, Secured & Locked
                  ...
Smartphone experience

 key takeaways                                                                            Desk Phon...
www.alcatel-lucent.com




•23 | My IC Phone| March 2010     All Rights Reserved © Alcatel-Lucent 2010
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Alcatel Lucent My Ic Phone Experience A Smartphone On Your Desk

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Alcatel Lucent My Ic Phone Experience A Smartphone On Your Desk

  1. 1. Alcatel-Lucent New Communication Experience Unveiling My IC Phone, a new Smart Desk Phone •1 | My IC Phone| March 2010 All Rights Reserved © Alcatel-Lucent 2010
  2. 2. the leading edge of a next generation architecture Smartphone experience Desk Phone reliability Application Pod openness •2 | My IC Phone| March 2010 All Rights Reserved © Alcatel-Lucent 2010
  3. 3. raising the bar : a new standard of user experience User centric: natural, intuitive, multimedia experience Powered by Alcatel-Lucent next major release of communication solutions Conversations: Carry business context across the interaction (application database, location, presence, agenda, social network…) across devices, across networks. Devices collaboration to better serve user conversations conservations across devices Benefit from an additional screen on the desk for better & faster decisions 3 | Analyst Briefings | March 2010
  4. 4. a Smartphone collaborative conversations Smartphone experience •4 | My IC Phone| March 2010 All Rights Reserved © Alcatel-Lucent 2010
  5. 5. a Smartphone innovate for a better user interaction Outstanding audio Wide touch screen wideband communications Full duplex 7-inch capacitive touch screen Bluetooth handset LED-backlit Large loudspeaker Distant touchless wake-up Beamforming: Handsfree Context-sensitive feedback with High Fidelity audio Access in one touch An adjustable base A sensitive Home key to access your homepage 4 Sensitive keys to pilot your audio 4 Sensitive keys to access your main applications Open connectivity supports easy expansion 10/100/1000 Ethernet switch for LAN and PC connectivity Embedded Bluetooth chipset 3.5 mm headset port 2 USB connectors connectors for keyboard, power supply & handset •5 | My IC Phone| March 2010 All Rights Reserved © Alcatel-Lucent 2010
  6. 6. a Smartphone leverage the smartphone experience Homepage Benefit from informative widgets Communications All UC2 services… Contacts Interactive communications log with rich contact cards, including IM and telephonic presence information Agenda Multimedia Manager Quick access to your next meetings Play audio and video files, access web radio and TV Email Favorites Access urgent emails even if your PC is off Create contacts or application shortcuts User Services Browser Manage your presence status Quick access to online information and communications routing Screensaver Transform your phone into a photo frame •6 | My IC Phone| March 2010 All Rights Reserved © Alcatel-Lucent 2010
  7. 7. a Smartphone user personalization Uppload your own mp3 for personal ringing melodies •7 | My IC Phone| March 2010 All Rights Reserved © Alcatel-Lucent 2010
  8. 8. a Desk Phone business applications Desk Phone reliability •8 | My IC Phone| March 2010 All Rights Reserved © Alcatel-Lucent 2010
  9. 9. a Desk Phone the customer experience Enterprise / Office •9 | My IC Phone| March 2010 All Rights Reserved © Alcatel-Lucent 2010
  10. 10. a Desk Phone unified communications for collaborative conversations Leverage and aggregate all communication and collaboration services through a unique and new user experience. unified communications to enable conversations, the new communication •10 | My IC Phone| March 2010 All Rights Reserved © Alcatel-Lucent 2010
  11. 11. a Desk Phone The right protocols for an enterprise grade product Interoperability… leveraging standard protocols IPv4/IPv6, 802.1x, LLDP, SIP, HTTP, … Security… leveraging standard solutions TLS certificates management, encrypted voice & data High Availability & Reliability Servers redundancy management Enterprise design Fingerprint less, anti-theft connector, foot in zamac, … Green IT concern Low power consumption, long life product •11 | My IC Phone| March 2010 All Rights Reserved © Alcatel-Lucent 2010
  12. 12. a Desk Phone Reduce your carbon footprint… footprint… Product compliant with the "Code of Conduct" for reducing energy consumption on broadband equipment. •12 | My IC Phone| March 2010 All Rights Reserved © Alcatel-Lucent 2010
  13. 13. an Application Pod developer experience Application Pod openness •13 | My IC Phone| March 2010 All Rights Reserved © Alcatel-Lucent 2010
  14. 14. an Application Pod the customer experience Financial •14 | My IC Phone| March 2010 All Rights Reserved © Alcatel-Lucent 2010
  15. 15. an Application Pod the guest experience Hospitality •15 | My IC Phone| March 2010 All Rights Reserved © Alcatel-Lucent 2010
  16. 16. unprecedented capabilities an Application Pod and openness. openness. Capacitive touch screen control Contextual sensitive feedback Javascript HTML 5.0 All the right technologies Open API available in iPhone® and Android phones for application enablement Ajax None of our competitors’ products have these technologies! •16 | My IC Phone| March 2010 All Rights Reserved © Alcatel-Lucent 2010
  17. 17. an Application Pod a new software development kit Customization Applications Design your own skins and themes or adapt Add new applications or adapt existing existing ones to fit to your environment applications to fit the business context and the leveraging the corporate graphical chart of the user expectations. company. Graphical Library API Library Re-use objects of the product’s graphical Access any data, services or events proposed library for fast implementation. by the Smart Desk Phone platform and In addition, your application is automatically applications to build your own application. adapted to the skins selected by the user. •17 | My IC Phone| March 2010 All Rights Reserved © Alcatel-Lucent 2010
  18. 18. a new model. a new portal part of the existing AAPP. AAPP FACTORY •18 | My IC Phone| March 2010 All Rights Reserved © Alcatel-Lucent 2010
  19. 19. extended developer program. objectives and guidelines. Developer-friendly open technologies and APIs Easy development for everyone Simplify the engagement Model Develop Technology Safe and simple deployment options Awareness New Go-to-market enablement Controlled Deployment Standard model Develop Applications Local store (device management on customer premises) Awareness Future : application warehouse •19| AAPP |Phone| March 2010 19 | My IC August 2009 All Rights Reserved © Alcatel-Lucent 2010
  20. 20. enabling development. making the apps secure. development. secure. Alcatel-Lucent offer services to control applications (and provide credibility): Application signing Identify and certify origin Application certification Includes application signing Alcatel-Lucent-controlled functional testing and interworking report Guarantees proper operation of phone with said application •20 | My IC Phone| March 2010 All Rights Reserved © Alcatel-Lucent 2010
  21. 21. applications deployment. centralized management 3 administration levels: Open, Secured & Locked mode installed by - init file - user (local application) - settings - administrator (centralized Management) OPEN SECURED LOCKED USER ADMIN USER ADMIN USER ADMIN ACK if REJECT if REJECT if not TRUSTED not TRUSTED not TRUSTED Not signed ACK REJECT NOT POSSIBLE OK if OK if OK if TRUSTED TRUSTED TRUSTED Signed OK OK OK OK NOT POSSIBLE OK A certified webapp is always signed ACK = user is prompted (accept/reject) before installation TRUSTED = flagged by admin (flag index file) •21 | My IC Phone| March 2010 All Rights Reserved © Alcatel-Lucent 2010
  22. 22. Smartphone experience key takeaways Desk Phone reliability Application Pod openness Innovation Applications enablement Multimedia Rich Communication Open/Extensible Conversations Entreprise solutions Vertical solutions MCS solutions Next generation communication solutions… Delivering the experience of a smartphone to your desk and redefining the standards of user experience. experience. •22 | My IC Phone| March 2010 All Rights Reserved © Alcatel-Lucent 2010
  23. 23. www.alcatel-lucent.com •23 | My IC Phone| March 2010 All Rights Reserved © Alcatel-Lucent 2010
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