2011 NASA Open Source Summit - Pascal Finette

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2011 NASA Open Source Summit - Pascal Finette

  1. Lessons from MozillaNASA Open Source SummitMarch 30th, Ames Research Center
  2. Seven InsightsTwo Problems & Some Thoughts
  3. Hello.
  4. Caution: Your results may vary
  5. SomeContext
  6. Mozilla is…
  7. FOX News thinks differently
  8. PromoteChoice and Innovation on the Internet
  9. Seriously.
  10. That’s it.
  11. The Web istoo important!
  12. • Mozilla project started in 1998 within Netscape• Mozilla Foundation started in 2003• approximately 350 paid staff in 20 countries• 40% of code contributed by volunteers• Testing community of 60,000+• More than 400 million users• Global browser market share ~30%Factoids
  13. Open Source
  14. Wishful thinking
  15. Reality
  16. Hone your MacGuyver-Skills
  17. Seven Insights
  18. 1234567
  19. Superior Products Matter
  20. Withoutexcellent experience & utility, the rest is meaningless
  21. 1234567
  22. Push (most) Decision Making to the Edges
  23. Build Dee Hock’s Chaords
  24. 1. Distributed Decision-Making2. Nodal Authority3. Ways to Route Around
  25. 1. high agreement on core values2. decision-making rests with module owners3. groups have distinct ways of working4. many decision-makers outside the “official” org5. communication is central Mozilla is a Chaord
  26. 1234567
  27. Communication will happen in every possible way * so make sure it’s reusable
  28. People will communicate in every useful way possible
  29. Wikis
  30. Twitter
  31. Our main channels: Bugzilla, IRC & newsgroups
  32. More: Video, Audio, Chat (and Robots)
  33. 1234567
  34. Make it easy for yourCommunity to do the Important Things
  35. Firefox ships in 80 languages;79 of them localized by volunteers Making it easy is a huge priority
  36. Our focus now (increasingly) is onmaking it easier to help others do more
  37. 1234567
  38. Surprise is overrated
  39. Surprise is the ETISOPPOof Engagement
  40. Grow the Circle of Participation
  41. 1234567
  42. Communities are not Markets: Members are Citizens
  43. Citizens are more than consumers, are more than bystanders, are more than stakeholders
  44. THEY ARE US – WE ARE THEM – THEY ARE US – WE ARE THEMTHEY ARE US – WE ARE THEM – THEY ARE US – WE ARE THEMTHEY ARE US – WE ARE THEM – THEY ARE US – WE ARE THEMTHEY ARE US – WE ARE THEM – THEY ARE US – WE ARE THEMTHEY ARE US – WE ARE THEM – THEY ARE US – WE ARE THEMTHEY ARE US – WE ARE THEM – THEY ARE US – WE ARE THEMTHEY ARE US – WE ARE THEM – THEY ARE US – WE ARE THEMTHEY ARE US – WE ARE THEM – THEY ARE US – WE ARE THEMTHEY ARE US – WE ARE THEM – THEY ARE US – WE ARE THEMTHEY ARE US – WE ARE THEM – THEY ARE US – WE ARE THEMTHEY ARE US – WE ARE THEM – THEY ARE US – WE ARE THEMTHEY ARE US – WE ARE THEM – THEY ARE US – WE ARE THEMTHEY ARE US – WE ARE THEM – THEY ARE US – WE ARE THEMTHEY ARE US – WE ARE THEM – THEY ARE US – WE ARE THEMTHEY ARE US – WE ARE THEM – THEY ARE US – WE ARE THEM
  45. The best citizens challenge thestatus quo, propose improvementsand make the conversation richer
  46. They don’t just make products better.They make them what they are.
  47. 1234567
  48. The key is the art of figuringout whether & how to apply each of these ideas
  49. 1. Superior Products Matter2. Push (most) decision-making to the edges3. Communication will happen - make it reusable4. Make it easy to do the important things5. Surprise is overrated6. Communities are not Markets7. Figure out whether & how to apply these ideas
  50. Two Problems
  51. noisyEngaged citizens are #1
  52. “Fitts’ says bigger “The URL bar should buttons are better.” be removed.” “What’s with the dirty house?” “There should be “My mom doesn’t a preference setting.” “Nobody uses the “Add support for understand tabs.” ‘Go’ button.” BitTorrent.” “OpenID is the future!” “Everyone uses tags, “That’s great!” not bookmarks.” “I love tabs!” “The profile manager should be redesigned.” “Add support for Ogg Vorbis.” “That’s awful”“Closebuttons are better at the end of the tabstrip.”
  53. Demanding
  54. Contradictory
  55. They help products, technology &organizations make hard decisionsin the right way.
  56. NOThere are maps… #2
  57. Actually… there are maps.They just aren’t yours.
  58. Dragons
  59. Key is to define what you care about,how to measure it and how tocommunicate a litmus tests.
  60. …and some Thoughts
  61. buildCommunity alongside your tool-chain
  62. Planning Project Mgmt Dev & Build wiki.mozilla.org bugzilla.mozilla.org Tinderbox , etc QA Crash Stats Automationquality.mozilla.org crash-stats.mozilla.org Nightly / TestingFeedback …input.mozilla.org
  63. matterTools
  64. 10x
  65. pfinette@ – @pfinette

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