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Is It Possible to Teach an Entire Organization User Experience

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How do you educate an entire organization on the values of user experience? Here are some tips and tactics that I've used.

How do you educate an entire organization on the values of user experience? Here are some tips and tactics that I've used.

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  • So I needed to re-evaluate my approach. And patch up my bruised ego.
  • Transcript

    • 1.  
    • 2. http://www.flickr.com/photos/justageek/2300396608/
    • 3.  
    • 4. IT’S THE PROCESS IT’S THE PROCESS
    • 5.  
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    • 7.  
    • 8.  
    • 9.  
    • 10.  
    • 11. Design the Idea Refine the Idea Sell the Idea Conceptualize the Idea When I Started Today Future
    • 12.  
    • 13.  
    • 14.  
    • 15. 6 5 7 33,505 visits 17,097 visits 13,675 visits 4,821 sends 7,787 sends 5,895 sends .14 send / visit .46 send / visit .43 send / visit
    • 16.  
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    • 24. http://www.flickr.com/photos/cjrphotos/3731282404/
    • 25.  
    • 26. WHAT problem is this solving? is the user here? WHY HOW can I make ‘it’ better?
    • 27.  
    • 28.  
    • 29.  
    • 30.  
    • 31. HIGHER LEVELS ARE NOT INFLUENCED HIGHER LEVELS ARE NOT INFLUENCED
    • 32.  
    • 33. http://www.flickr.com/photos/cjrphotos/3731282404/
    • 34. http://www.flickr.com/photos/jm3/3711253360/
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    • 39. http://www.flickr.com/photos/lilit/3551805611/in/set-72157617184141890
    • 40.  
    • 41. Eric Holt – VP Sale, TeaLeaf “ ” WE ARE NO LONGER EVANGELISING UX INSTEAD WE ARE EDUCATING ON THE BENEFITS
    • 42.  

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