First impressions for the Busienss Professional - Why Some of Excel and Most of Us Fail
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First Impressions For The Business Professional – Why Some of us Excel and Most of Us Fail ...

First Impressions For The Business Professional – Why Some of us Excel and Most of Us Fail

Christopher J. Kaspar

15 seconds can be the difference between fast tracking your career or watching it stand still for years.

First Impressions for the Business Professional is a book focused on individuals looking for a competitive advantage in the workplace. As communication continues to increase via technologies such as email, instant messaging, text messaging, social media, and the likes there is less and less emphasis on learning those critical skills needed to successfully communicate face to face in the business world. It is an unfair reality that so many business professionals will find themselves focusing most of their time on the job itself, their career goals, and how to outperform their peers never realizing they lack the skills needed to create key business relationships on the fly which is considered the lifeline of business success.

This book contains some of the most powerful tools, techniques, and strategies for creating great first impressions. The ability to walk into a room full of strangers and instantly connect with them is a skill that will help you become more successful in your professional and personal life. These tools and techniques will provide you with a competitive advantage that will set you apart from 99% of your peers. Once you read this book you will understand why they are some of the best kept secrets in business. They can open doors for your career, create opportunities in the future, and help provide ever lasting relationships in your professional and personal life.

Read this book and you will learn how to:
-How to make yourself memorable in 15 seconds or less
-Create a conversation without saying a word
-Keep any conversation flowing with ease
-Brag about yourself without bragging about yourself
-End a conversation effortlessly
-Build contacts and keep them for life
-Become a STAR in your next interview
-Stay a step ahead in any business meeting
-Stand out in your next presentation
… And much, much, more

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First impressions for the Busienss Professional - Why Some of Excel and Most of Us Fail First impressions for the Busienss Professional - Why Some of Excel and Most of Us Fail Presentation Transcript

  • FIRST IMPRESSIONS FOR THE BUSINESS PROFESSIONAL Fail Why Some of Excel and Most of Us -Christopher J. Kaspar “15 seconds can be the difference between fast tracking your career or watching it stand still for years.” ~ Christopher Kaspar
  • Perception vs. Reality How well do you know yourself? Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 2
  • WHY SOME EXCEL AND OTHERS FAIL Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 3
  • Why do some people excel at social events?  A positive attitude  Preparation (consciously or subconsciously)  Wanting to be there Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 4
  • Why do most people fail at social events?  Lack of preparation   Most people never think about preparing for a conversation NSP - Negative Self-Phrases  Common phrases we use to tell ourselves that something negative will happen to us. The opposite of NSPs are PSPs or Positive Self-Phrases telling ourselves why you want to be there. Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 5
  • ACTIVITY 1 Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 6
  • Activity 1  What are some thing's you learned?  What was the point of the activity?  Building Rapport  In order to make an instant connection, you must build rapport. Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 7
  • THE FIRST ELEMENT Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 8
  • Attitude Always focus on the benefits of the event  Meeting new people  Learning something new  New contacts  Use PSPs or Positive Self-Phrases  Finding positive reasons to be there Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 9
  • What’s stopping your success?  Excuses I’m not good at talking to people I never have anything good to talk about I’m good at conversation when I feel comfortable I like to talk to people I know 99% of the failures come from people who have the habit of making excuses. ~George Washington Carver Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 10
  • PREPARATION BEFORE THE EVENT Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 11
  • Having something to talk about Current Events  Read a few news articles everyday   General Topics  Books you have read that may be interesting    Have 3 – 4 topics to talk about  Current Events  Sports  Business  Technology  Entertainment I always talk about Malcolm Gladwell’s books Hobbies that may interest a large group of people Storytelling  Learn ways to master storytelling in the book. Tell a story make a point Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. Available on Amazon.com 12
  • THE AHEAD TECHNIQUE Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 13
  • AHEAD Technique Part I – Developing your elevator speech  Attention Grabber  Have a benefit (Company or Job) Part II – Build on the conversation  Engage with a story  Always look to make a connection  Deliver a call to Action Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 14
  • ACTIVITY 2 Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 15
  • Activity 2  What are some thing's you learned?  What was the point of the activity? Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 16
  • ACTIVITY 3 Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 17
  • Activity 3  What are some thing's you learned?  What was the point of the activity? Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 18
  • Building on a conversation How many types of questions are there? Have open ended questions prepared (Questions that start with) Examples Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 19
  • THE FIRST 5 SECONDS Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 20
  • Building Rapport Mirroring Leading Synchronization  In the Book First Impressions for the business professional you will learn the R-SMARTS framework to teach you how to build instant rapport including the SOFTEN technique. 21
  • Your Body Speaks  70% of your communication is non-verbal body language  Your appearance matters  Eye contact – Maintain 70%  Facial expressions & smiling Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 22
  • PUTTING IT ALL TOGETHER Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 23
  • First Impressions Model Have a good Attitude  Mentally wanting to be there will make all the difference Preparation  Knowing how to evaluate the situation  Knowing what to say  Knowing what to do  Preparation will make you more confident Rapport  Building a mutual feeling of trust Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 24
  • THE APPROACH Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 25
  • Starting a conversation  The OPEN Communication formula     Observe the environment to make a connection Position to listen Explore for more information Never neglect yourself Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 26
  • Conversation termination Conversation termination     I have to leave in a few minutes I enjoyed talking to you Bill, but I need to talk to Jim over there I must go but let me give you my business card so we can discuss this another time I hope to see you at the next meeting Transition out of any conversation effortlessly using the LTD technique in the book Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 27
  • SITUATIONAL CONVERSATIONS Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 28
  • 7 Conversation Killers 1. Monopolize – Don’t dominate the conversation – Take 3-5 minutes and pass the ball back 2. Bragger – stay away from it 3. FBI agent (20 questions) Take a question and ask them a question 4. Can you top this – Take the question – Can you tell me more or how was … Never say been there done that 5. The interrupter (Listen & ask questions) 6. I know it all 7. The adviser – Haven’t I told you to 29
  • Sometimes you need to just bite your tongue Don’t speak to compete  Corrections aren’t needed  Don’t interrogate (tone, aggressive, 20 questions)  Stay away from the sales pitch  Not too many jokes  Have a conversation don’t advise  Stay away from rumors, gossip, and dissing  Stay away from complaining  If you get someone that gives you (Yups and nopes) help them with the conversation  Don’t be sarcastic  Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 30
  • Saving face comments That’s a thought  That’s interesting  That’s certainly one way to look at it  That doesn’t work for me but could certainly work for others  Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 31
  • People that like to battle others Say nothing  I would be careful what I say  That wasn’t funny  I’m sure you didn’t mean to say that  Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 32
  • MAXIMIZING THE EVENT Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 33
  • Social Anxiety One of our biggest fears is approaching a stranger Why: Anxiety is triggered when you imagine yourself doing something you’re not confident doing Overcoming anxiety starts with a confident state of mind. Believe in yourself Practice – Start genuine conversations as much as possible Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 34
  • Who do I approach?  Look for people by themselves to talk to  Look for groups of 3 or more Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 35
  • Who not to approach?   Avoid people who look like they are having an intense conversation Avoid pairs Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 36
  • Be helpful   If you see someone that wants to join the conversation invite them in If you meet someone that is a good match in your network, get them connected Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 37
  • Be prepared Figure out your game plan before you get to the event.      Be on time Map out where everything will be. This will give you an idea of where the most traffic will be Know who you want to meet Know your zones When you get someone’s business card, write something on the back of it that allows you to identify and remember them Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 38
  • Other don’ts Don’t sit with people you know. Force yourself to meet new people  Don’t drink too much  Don’t prejudge people  Stay away from bragging stories  Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 39
  • STAYING CONNECTED Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 40
  • Staying connected Remember what people like and send them articles that relate Look to help their cause Try to connect them with people that may interest them Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 41
  • REVIEW Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 42
  • Key concepts Key concepts  OPEN = Open a conversation  AHEAD = Creates interest about yourself. Other key concepts in the book  R-SMARTS  SOFTEN  STAR  And Much, Much, More Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 43
  • OTHER AREA’S THE BOOK COVERS Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 44
  • Other area’s the book covers Create a conversation without saying a word Brag about yourself without bragging The 3 C’s of a business meeting Start your presentation with a bang Be a STAR in your next interview Master first impressions when your not in person Build contacts and keep them for life Available on Amazon.com Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 45
  • FREE RESOURCES Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 46
  • Free Resources  Download Chapter 1  http://www.fpccompany.com/firstimpressionsbook.html  Free Personality Assessment  http://www.fpccompany.com/firstimpressions180.html  3 Free Articles  http://www.fpccompany.com/ls_coaching.html  Newsletters – The Leadership Boomerang  http://www.fpccompany.com/  Blog – The Leadership Boomerang  http://www.leadershipboomerang.wordpress.com/  Free Training Video Library  http://www.youtube.com/leverageskills Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 47
  • TRAINING Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 48
  • Training Personal Development Leadership Development Other  Life Coaching  Keynote Speaking Teamwork Development Mastermind Group Interpersonal Workshops Sales Training 49
  • CONTACT INFO Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 50
  • Contact Info Christopher Kaspar Email: Chris@FPCcompany.com Website: www.FPCcompany.com Phone: 240-476-2502 Copyright © 2014 FISHERS PREMIER CONSULTING COMPANY. All Rights Reserved. 51