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Here is a recording of an abbreviated version of the talk: http://bit.ly/enviroindicate
Metrics are not just for eggheads anymore. The difference between complicated and complex is explored here with respect to environmental indicators. Best principles for environmental indicators are also proposed. The implications of use of environmental indicators is not necessarily that we can verify the success of management but provide guidelines and tools for people to better interact with the environment.
Ultimately, we should be managing humans not resources.