Wordcamp Auckland 2010

courtney lambert Monday, 9 August 2010

hello Monday, 9 August 2010

is it me you’re looking for? Monday, 9 August 2010

what’s this all about? Monday, 9 August 2010

Trust in consumer opinion remains strong and is growing. 79% of New Zealanders agree comments from other consumers can change their opinion of products and brands (in comparison to Independent Experts, 66%, and comments from the company itself, 32%) Neilsen NZ Social Media Report Wave 2 June 2010 Monday, 9 August 2010

New Zealanders are increasingly using social media to interact with brands and to support their purchase decision making. During the last year: 73% turned to other consumers’ opinions found in blogs, boards, comments on social networking sites or other ‘social’ websites 62% watched an online video about a product they were thinking of buying 42% interacted with companies via social networking sites Neilsen NZ Social Media Report Wave 2 June 2010 Monday, 9 August 2010

social media is conversation, not a campaign social media is not free people, people, people, people, not puters Monday, 9 August 2010

Monday, 9 August 2010

ﬁsh where the ﬁsh are Monday, 9 August 2010

courtney’s random made up game: “Oprah’s awesomest fruit” Monday, 9 August 2010

think channels and gateways Monday, 9 August 2010

hey baby, call me Monday, 9 August 2010

[insert your brand here] Creating a private media channel Monday, 9 August 2010

About 1,650,000 results (0.20 seconds) Control 7 of top 10 Monday, 9 August 2010

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Ford global shifts to 25% total budget 2011 Jetstar airways shifts to 40% total budget 2011 “It’s clear our customers are comfortable in the online space and as Jetstar is essentially an online retailer, it makes sense for us to embrace social media outlets. Online media channels gives us immediate access to our consumers” Jetstar Monday, 9 August 2010

Three little pigs organisational structure people resourcing and training brand risk management Monday, 9 August 2010

Your brand mission, should you choose to accept it: You have been given 12 months of free, fully resourced, 6pm TV news to communicate to your customers What would you say? How would you get the information to the reporters? How would you know of you were doing a good job or not? How might it look? How would you keep people watching? Monday, 9 August 2010

bye Monday, 9 August 2010

courtney lambert Monday, 9 August 2010

Wordcamp Auckland 2010

by Courtney Lambert on Aug 08, 2010

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Wordcamp Auckland 2010 — Presentation Transcript