Technology Planningfor Libraries Michael Sauers & Christa Burns
Who are we? Michael SauersTechnology Innovation LibrarianAuthor, Blogger, Photographer Christa BurnsSpecial Projects LibrarianGamer, Gardener, Cat & Ferret minion
Who are you? Name Position Library Service area / # of patrons served When was the last time your library had a technology plan?
What a Technology Plan is… A plan A demonstration A lens with which to focus A prioritizing agent A budgeting tool An aligner with other institutional goals A training schedule A fund-raising tool
What it is not… A list of technology that the library wants and on what time frame it wants it.
You plan should be SMART Specific Measureable Aggressive & Attainable Results-oriented Time-bound
Why? Give the library direction Show the library is forward-thinking Help minimize technology-related crises Use staff time efficiently Avoid wasting money on equipment Help you think through your priorities in order to use technology in a way that directly furthers your mission
What makes a good plan? Concise Specific Integrated Foreseeable Flexible
And what doesn’t? Tech for tech’s sake Doesn’t connect the tech to the mission of the library Doesn’t explain why the tech is needed Poorly organized Techno-babble Leaves stuff out
What others will look for Alignment Business Case Framework for Accountability Discrete Initiatives Appropriate Costs Proactive Approach Highlight Innovation Viability and Sustainability
The players Board Director Department heads Staff Public? Vendors Consultant State Library
The Resources Direct: Current strategic and/or long-range plan Library mission and/or vision statement Current and/or previous technology plans Indirect: All of the above for parent institution Library journals, magazines, and blogs Other libraries’ tech plans
The Structure Executive summary Library description Library challenges Current technology environment Emerging technologies Web site evaluation Recommendations
Executive Summary 1-2 page narrative summary of the plan
Library Description Introduction Purpose of the plan Library history Physical description Mission statement Community served Staffing Budget Collection size & annual growth Services offered Use of the library Current technology Visuals never hurt
How to pick new tech Think about “competencies”What do you think your staff needs to know to move your library into the future?
Emerging Technologies Audio/Video Wireless (802.11n / WiMax) Mobile RFID Social Media Photo printing
Web Site Analysis Follows current design practices? Platform? Static, CMS Accessible? Social? Mobile?
Recommendations Priorities Description of relevant categories Listing of the specific recommendations Type (new software, application, hardware) Cost (including interdependencies) Benefits Recommended timeline Assessment/results/training needed
Suggested phrasing “In the next [time frame], the library will [action or recommendation], which will result in [associated benefits].”